Protection Experts Reviews 

146
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Very happy with the service received. Ben Butler was a great help with setting up my policy. He was clear, attentive and advised according to my situation. I didn't feel rushed or pressured at a... See more

Rated 5 out of 5 stars

I can never thank Tony Baynham enought helping sort some life insurance for myself. Tony was very professional and explained everything profesionally but easy for me to understand. There was no ru... See more

Rated 5 out of 5 stars

As a one man band contractor I had planned to take out income protection for a while but had been putting it off. The team were very patient with my bombarding them with questions as I attempted to... See more

Company replied

Rated 5 out of 5 stars

The broker Luke was amazing, thorough, patience, explained everything, even the tiniest or stupidest of questions I made or had, luke explained it. Got me the best deal, esp with hubby medical history... See more

Company details

  1. Insurance agency

Written by the company

At Protection Experts, we provide insurance specifically tailored for Business Owners & Directors and also offer Personal Policy options. We offer expert advice & consultancy, to build the best relationships with our customers and find them the right Policy for their needs.


Contact info

4.9

Excellent

TrustScore 5 out of 5

146 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(146)

26 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic compassionate service

Matthew Colson from Protection Experts is the most amazing protection specialist I have ever spoke to.
He took me through all process of finding insurance, in my not always particularly easy life circumstances.
He is dedicated, motivated, determined to help his customers and support them through the experience of getting life cover. I have never had any worries since he was in charge of the whole process. Well Done Matthew; World is a better place with people like You.

22 September 2023
Unprompted review
Rated 5 out of 5 stars

Helpful

Had help with Life Insurance from Mr Philipson. He was very helpful and broke down the options and checked a variety of companies to get the best deal possible deal for myself. He explained everything clearly and was patient and understanding if I was not sure about anything. There was no pressure from them and felt reassured that he was there to help.

21 September 2023
Unprompted review
Rated 5 out of 5 stars

Mr Colson !!

Mr Colson was very helpful in me taking out my new policy. He broke down every option available and even recommended his choice but the final decision was mine with his help and guidance.

13 September 2023
Unprompted review
Rated 5 out of 5 stars

Literally the best experience

Literally the best experience, Jason was a pleasure to deal with from the very first call.
We had had a quote from another company and I wanted to shop around so found this company online and filled out a basic form.
With 15 minutes Jason called me and took me through the initial questions, easy and quick.
The next day we scheduled called for my husband and I to talk to Jason to do the medical backgrounds and again this was easy and pain free.
Jason then recommended a product to us which was over £20 cheaper than the other company had quoted, for a like for like quote but with better terms.
I can highly recommend this company and especially Jason.

12 September 2023
Unprompted review
Rated 5 out of 5 stars

Big shout out to Matthew. Thank you.

Matthew was incredible helpful and put us at ease enabling us to get life insurance at the right price.
I felt confidentthat he was selling us the best policy for our needs and was not at all pushy.
The whole process felt I was talking with a friend rather than a sales person. I wholeheartedly trusted him.
He was really responsive and could answer all our queries confidently.
I would recommend this company again. Ask for matthew!

6 September 2023
Unprompted review
Rated 5 out of 5 stars

Great company to deal with

Great company to deal with. Nothing was a hassle and felt like they actually checked whole of market. Codey who delt with my inquiry for life insurance was brilliant start to finish explaining everything in detail. Will definitely recommend to friends and family.

29 August 2023
Unprompted review
Rated 5 out of 5 stars

Very professional

Very professional and overall great service. Answered all questions I had concisely and informatively. Made the whole process very straightforward and simple. Couldn’t recommend them enough.

31 May 2023
Unprompted review
Protection Experts logo

Reply from Protection Experts

Thank you for your kind review, so glad that we could help.

Rated 5 out of 5 stars

Becky Brittain was most helpful…

Becky Brittain was most helpful detailed and informative re my life insurance , very polite and covered all aspects and cover
And found the best cover and prices for my needs .

12 April 2023
Unprompted review
Protection Experts logo

Reply from Protection Experts

Terry, thank you so much for your glowing review, this has been fed back to Becky and we really appreciate it.

Rated 5 out of 5 stars

Excellent service friendly staff…

Excellent service friendly staff (Kristian) and as a complete novice the insurance I decided upon was explained clearly and transparently.

I would definitely recommend protection experts.

7 November 2022
Unprompted review
Protection Experts logo

Reply from Protection Experts

Thanks for your feedback, this has been passed onto Kristian.

Rated 5 out of 5 stars

Very helpful polite and professional

I would like to commend Mr Garry Burdett (Protection Expert) for assisting me with my life insurance. He was very polite, very professional and helpful. I was able to decide and choose an insurance company that will suit my personal needs.

Highly recommended.

MAballa

27 September 2022
Unprompted review
Protection Experts logo

Reply from Protection Experts

Thank you for your review, this has been passed onto Garry and it is greatly appreciated.

Rated 5 out of 5 stars

Professional & trustworthy

As a one man band contractor I had planned to take out income protection for a while but had been putting it off.
The team were very patient with my bombarding them with questions as I attempted to fully understand the types of cover available. They were also open & honest throughout which helped put me at ease.
Thanks to Harry, Jack, Roger & Liana - you're a professional outfit.

1 September 2022
Unprompted review
Protection Experts logo

Reply from Protection Experts

Thankyou for your detailed feedback, great to hear that you are very happy with the service.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look