ProvacanReviews 

2,240
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often noting their effectiveness for pain and relaxation, with some considering them the gold standard. Many appreciate the clear dosage information and the pleasant taste of the gummies, highlighting the ease of use and variety of options available. The delivery service is frequently mentioned as quick and prompt, with products arriving well-packaged and on time. However, some people were dissatisfied with delivery issues, including delayed orders due to out-of-stock items or products not being received at all. A few other people also felt that the products did not provide the expected benefits for their conditions.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising the effectiveness of the CBD oil... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising the fast packaging and shipping,... See more

Quality

People report positive experiences with product quality, consistently praising the high standard of CBD oil,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was lucky enough to win a competition with Provacan and the email on how to claim was straightforward and made everything easy. My prize was on a subscription basis and the first lot arrived really... See more

Company replied

Rated 5 out of 5 stars

This is the highest quality CBD oil I have tried. The difference is noticeable from the first drop. Feels as strong as advertised, unlike some brands. This is Gold standard I compare other oils to. Th... See more

Company replied

Rated 5 out of 5 stars

I want to thank Vicky for her outstanding service and support today. I didn't quite place my first order correctly and she not only resolved this but spent time with me discussing possible product opt... See more

Company replied

Rated 5 out of 5 stars

Great product. The variety of presentation makes it easier to manage my pain. Great customer service. If only Royal Mail was as efficient.!

Company replied


Company details

  1. #191 of 276 best companies in Vitamin & Supplements Shop

Written by the company

Provacan epitomises premium quality in the CBD industry. Our meticulous attention to detail ensures unparalleled purity and efficacy in every product. Using advanced extraction techniques, we guarantee consistent excellence, reflecting our unwavering commitment to providing the finest CBD experience to our customers. As one of the UK's most trusted CBD brands, Provacan has earned a reputation for reliability and transparency. We've built trust through consistent product quality, dedicated customer support, and a commitment to safety, making us a preferred choice for CBD users across the UK. Every Provacan CBD product undergoes rigorous lab testing to ensure safety and quality. These tests, conducted by independent laboratories, verify the potency, purity, and consistency of our CBD. This transparent approach provides our customers with the assurance they need to use our products with confidence. At Provacan, our products are backed by scientific research, ensuring they meet the highest standards of efficacy. We collaborate with leading experts and institutions to stay at the forefront of CBD science, integrating the latest findings into our product development for results you can trust


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2k reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.4

All reviews

(2,240)

42 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent products arrived quick

Excellent products arrived quick. Cbd oil has improved my sleep within a couple of days

28 July 2025
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Reply from Provacan

Hi Catherine,

Thanks for taking the time to feedback and share your experience.

We're so pleased to hear that the oil is helping with your sleep.

Any issues, please do reach out.

Take care,
Team Provacan

Rated 1 out of 5 stars

Not really good for my meds when taking…

Not really good for my meds when taking i was getting cold sweats can you refund me please and cancel my orders

18 July 2025
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Reply from Provacan

Hi Clinton,

Thank you for taking the time to share your feedback. We’re sorry to hear that the CBD product hasn’t been suitable for you personally.

At Provacan, we offer a free consultation service to help customers find the most appropriate CBD products for their needs, and to ensure they can use them safely. We also always recommend consulting with your medical team before starting CBD, as it can interact with certain medications.

Our Nutritional Therapist will be in touch shortly to provide further support. In the meantime, we’ve cancelled your subscription, and we advise you to stop taking the product until you've had a chance to discuss it with your healthcare provider.

Take care,
Team Provacan

Rated 5 out of 5 stars

Too early to comment on whether the products work!…

Delivery was prompt and as needed but too early to say if the products do as I hope!

30 June 2025
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Reply from Provacan

Hi Chris,

Thank you for taking the time to share your feedback and experience so far. I'm glad to hear from you.

I hope the products continue to support your overall wellbeing.

Take care,
Vicky

Rated 5 out of 5 stars

quality.

all round quality, well pleased

27 June 2025
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Reply from Provacan

Hi Hugh,

Thanks for taking the time to feedback.

I'm so pleased to hear you're happy with the product.

Any issues, please do reach out.

Take care,
Vicky

Rated 4 out of 5 stars

Delivered on time but too soon to gauge…

Delivered on time but too soon to gauge the effectiveness of the gummies.

11 June 2025
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Reply from Provacan

Hi Alun,

Thanks for taking the time to feedback and share your experience - so far.

I'm glad to hear that the delivery was on time. Please do keep us posted with any further feedback.

Take care,
Vicky

Rated 5 out of 5 stars

So far so good…

I've only just started using the drops so not able to give a product review but I was impressed with the website and ease of ordering and advice that was available for new users

4 June 2025
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Reply from Provacan

Hi Alison,

Thanks for the feedback!

We're glad you found the website and ordering process easy and helpful. Looking forward to hearing your thoughts once you've used the drops a bit more!

Any questions, please do reach out.

Take care,
Vicky

Rated 5 out of 5 stars

Great for dementia disorders

I order cbd oil for my boss's wife she is very old abd suffer from dementia...he say the results are fenomenol in her eating and she feels very good and cheerful agin.
I use the oil once in a while for stress..it is very good very usefull.
The service of provacan is very much appreciated, great great service very fast ...and a bit thank you for that.

3 June 2025
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Reply from Provacan

Hello,

Thank you for the kind words!

We're thrilled to hear the CBD oil has been helpful for both your boss's wife and yourself. We're also glad you’re happy with our service - your support means a lot!

Any questions, please feel free to reach out.

Take care,
Vicky

Rated 5 out of 5 stars

early days

Found the website easy to negotiate. Order came through very quickly.
It is early days but I have been trying 3-4 drops of the oil about 3 times a day and I personally feel so far that it has helped my hip pain which has meant much more comfortable dog walks and doing things around the house.

27 May 2025
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Reply from Provacan

Hello,

Thanks for sharing!

We're glad the ordering process was smooth and it's great to hear you're already noticing some relief. Wishing you continued comfort on your dog walks and around the house!

Take care,
Vicky

Rated 5 out of 5 stars

Dreams

Never had dreams like this

15 May 2025
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Reply from Provacan

Hi David,

Thank you for taking the time to feedback and share your experience. We're so pleased to hear you're happy with the product.

Any issues, please do reach out.

Take care,
Vicky

Rated 5 out of 5 stars

Every day for 7 years and counting

A great company selling authentic fantastic products
I take a 96mg capsule every day at noon, and a 30mg early evening.
I use the stronger 900mg balm on my neck nightly, and the occasional gummy during the night.
This daily regime, allows me to reduce my prescription painkillers by 75% due to chronic arthritis in my neck and back after four surgeries.
Game changer it’s as simple as that.

29 April 2025
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Reply from Provacan

Hi Keith,

Thank you so much for your continued support over the past 7 years! It's amazing to hear how our products have helped you manage chronic pain - what a powerful testament to your resilience.

We’re so pleased to support your journey and look forward to being here for many more years to come...!

Take care,
Team Provacan

Rated 5 out of 5 stars

Great product and very helpful company…

Great product and very helpful company to deal with.

1 April 2025
Provacan logo

Reply from Provacan

Hi Jennifer,

Thanks for taking the time to feedback.

I'm so pleased to hear you're happy with the products and service!

If you have any issues, always here to help.

Take care,
Vicky

Rated 5 out of 5 stars

My standby

I have used Provacan daily for years to ease arthritic pain stress and fatigue.i would not be without it.

17 March 2025
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Reply from Provacan

Hi Anne,

Thank you for taking the time to feedback and share your experience.

I'm so pleased to hear the product is helping with a wide range of symptoms. That's such a big win.

Any questions, always happy to help!

Take care,
Vicky

Rated 5 out of 5 stars

Always great service

Always great service
I love the products

17 March 2025
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Reply from Provacan

Hi Juliette,

Thanks for your kind feedback - so pleased to hear you're happy with the products and service!

Any problems, as always - please do reach out.

Take care,
Vicky

Rated 5 out of 5 stars

Free 15 minute consultation

I've used CBD on and off for a few years, but have come to the realisation that having proper advice around the strength and dosage would help me more since being diagnosed with Fibromyalgia.
I had my appointment with Vicky. I wasn't sure what to expect, but it turns out it was the best decision I could have made for the situation I am currently in.
Vicky was so incredibly knowledgeable, not only about CBD, but my diagnosed, current medication and other areas to consider with Fibromyalgia.
She sent me great information to read through and her whole demeanour was so empathetic and encouraging.
I can't recommend this service enough!

12 March 2025
Unprompted review
Provacan logo

Reply from Provacan

Hi Liz,

Thank you so much for your kind words!

We're so glad to hear that you felt supported and heard during your consultation. Having the right advice is so important, and we’re happy to be able to help you along the way.

If you ever need more help, we’re always here! 😊

Rated 5 out of 5 stars

Suffering with arthritis in shoulders

Suffering with arthritis in shoulders, putting arms in clothing without pain was virtually impossible, provacan has made this action so much easier.

19 February 2025
Provacan logo

Reply from Provacan

Hi Delia,

Thank you for taking the time to share your experience. We're so pleased to hear that Provacan has helped improve your symptoms. Long may it continue!

Any questions, please do feel free to reach out.

Take care,
Vicky

Rated 5 out of 5 stars

The provacan 12% oil keeps me composed

The provacan 12% oil keeps me composed, stress free and with a solid night's sleep leaving me energized for the day ahead, and since using your oils I've managed to dial down my Asthma and have eliminated requiring my daily steroid pump as all feels very controlled after many previous Asthma episodes 👍

17 February 2025
Provacan logo

Reply from Provacan

Hi Darren,

Thank you for your wonderful feedback!

We're so glad to hear that our 12% oil has helped you feel more composed, stress-free, and well-rested. It’s amazing to know it’s also had such a positive impact on managing your asthma.

We appreciate your support and wish you continued wellbeing!

Take care,
Vicky

Rated 5 out of 5 stars

Pain relief

The product I use from Provacan helps me with lower back pain and enables me to get through the day without pain

13 February 2025
Provacan logo

Reply from Provacan

Good morning and thank you for taking the time to share your experience.

I'm so pleased to hear that Provacan is helping to relieve your lower back pain and allowing you to continue with your daily tasks. Those are pretty impressive results!

Any issues or questions, always here to help.

Take care,
Vicky

Rated 5 out of 5 stars

Consistent and reliable

I have been using Provacan CBD oil for about 2 years. I first used it for relief of hip pain before my operation last July. Used in conjunction with Ibuprofen and a gel bought from a chemist allowed me to walk my dog twice a day pre operation.
Since July my pain has lessened and I am now able to walk with less stiffness. I still use Provacan in preference to using tablets which can harm the stomach over long term and the oil is a consistently high grade to use when necessary.
I would definitely recommend Provacan, it’s full spectrum and is a safe reliable product.

11 February 2025
Provacan logo

Reply from Provacan


Hello and thank you so much for your thoughtful review!

We're so pleased to hear that Provacan CBD oil has been a reliable source of relief for you. It’s great to know that it has helped you to continue enjoying walks with your dog.

We truly appreciate your trust in our product and your recommendation.

If you ever need any assistance or have any questions, we're always here to help!😊

Take care,
Vicky

Rated 5 out of 5 stars

Always a great product from Provacan

Always a great product from Provacan ! I take it to help sleep ,calming if a little stressed !
Would definitely recommend this company !

5 February 2025
Provacan logo

Reply from Provacan

Hi Anne,

Thank you for taking the time to feedback and share your experience.

I'm so pleased to hear it's helping you! If you have any issues - always here to help.

Take care,
Vicky

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