ProvacanReviews 

2,240
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often noting their effectiveness for pain and relaxation, with some considering them the gold standard. Many appreciate the clear dosage information and the pleasant taste of the gummies, highlighting the ease of use and variety of options available. The delivery service is frequently mentioned as quick and prompt, with products arriving well-packaged and on time. However, some people were dissatisfied with delivery issues, including delayed orders due to out-of-stock items or products not being received at all. A few other people also felt that the products did not provide the expected benefits for their conditions.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising the effectiveness of the CBD oil... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising the fast packaging and shipping,... See more

Quality

People report positive experiences with product quality, consistently praising the high standard of CBD oil,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was lucky enough to win a competition with Provacan and the email on how to claim was straightforward and made everything easy. My prize was on a subscription basis and the first lot arrived really... See more

Company replied

Rated 5 out of 5 stars

This is the highest quality CBD oil I have tried. The difference is noticeable from the first drop. Feels as strong as advertised, unlike some brands. This is Gold standard I compare other oils to. Th... See more

Company replied

Rated 5 out of 5 stars

I want to thank Vicky for her outstanding service and support today. I didn't quite place my first order correctly and she not only resolved this but spent time with me discussing possible product opt... See more

Company replied

Rated 5 out of 5 stars

Great product. The variety of presentation makes it easier to manage my pain. Great customer service. If only Royal Mail was as efficient.!

Company replied


Company details

  1. #191 of 276 best companies in Vitamin & Supplements Shop

Written by the company

Provacan epitomises premium quality in the CBD industry. Our meticulous attention to detail ensures unparalleled purity and efficacy in every product. Using advanced extraction techniques, we guarantee consistent excellence, reflecting our unwavering commitment to providing the finest CBD experience to our customers. As one of the UK's most trusted CBD brands, Provacan has earned a reputation for reliability and transparency. We've built trust through consistent product quality, dedicated customer support, and a commitment to safety, making us a preferred choice for CBD users across the UK. Every Provacan CBD product undergoes rigorous lab testing to ensure safety and quality. These tests, conducted by independent laboratories, verify the potency, purity, and consistency of our CBD. This transparent approach provides our customers with the assurance they need to use our products with confidence. At Provacan, our products are backed by scientific research, ensuring they meet the highest standards of efficacy. We collaborate with leading experts and institutions to stay at the forefront of CBD science, integrating the latest findings into our product development for results you can trust


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(2,240)

42 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I’ve bought Provacan multiple times and…

I’ve bought Provacan multiple times and will certainly continue to do so. Special shout out to Vicky whose customer service went above and beyond.

24 January 2025
Provacan logo

Reply from Provacan

Hi Debi,

Thank you for your kind feedback, it means a lot. So pleased to hear you're happy with the experience.

As always, any further issues - please do reach out.

Take care,
Vicky & team Provacan

Rated 4 out of 5 stars

I am buying CBD oil and I haven’t seen…

I am buying CBD oil and I haven’t seen any side effects . I highly recommend there product .

1 February 2025
Unprompted review
Provacan logo

Reply from Provacan

Hello, and thank you for taking the time to provide feedback and share your experience. We're so pleased to hear that it suits you.

Any issues - always happy to help!

Take care,
Vicky

Rated 5 out of 5 stars

Excellent

Very high quality and excellent service 👏

22 January 2025
Provacan logo

Reply from Provacan

Thank you for your kind feedback! It means a lot to me and the team.

Any issues, please do reach out.

Vicky

Rated 5 out of 5 stars

Great service.

8 January 2025
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Reply from Provacan

Hello and thank you for your kind feedback.

I'm so pleased to hear you're happy with the service - it really does mean a lot to me and the team.

Any issues, we're always here to help!

Take care,
Vicky

Rated 5 out of 5 stars

Very good service.

8 January 2025
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Reply from Provacan

Hi Jatinder,

Thank you for taking the time to feedback, and I'm so pleased to hear you're pleased with the service.

As always, I'm here to help if you need any support!

Take care,
Vicky

Rated 5 out of 5 stars

Keep you updated with offers no…

Keep you updated with offers no pressure to buy
Good pricing when you stay loyal to them

13 January 2025
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Reply from Provacan

Hi Craig,

Thank you for taking the time to feedback and share your experience.

I'm so pleased to hear that you're happy with the pricing and offers. We are especially proud of our new loyalty programme—it was a labour of love! This initiative ensures that our subscribers and repeat purchasers are rewarded for sticking with us through thick and thin.

As always, any questions - please do reach out.

Take care,
Vicky

Rated 5 out of 5 stars

I love the products of Provacan !

I love the products of Provacan !
One of the jewels in the UK.

26 December 2024
Unprompted review
Provacan logo

Reply from Provacan

Hi Clifford,

Thank you for taking the time to share your experience! We're so pleased to hear that you're happy with our products and service.

Any issues - as always, feel free to reach out.

Take care,
Vicky

Rated 5 out of 5 stars

Order arrived on time

Order arrived on time, though I haven't used gummies
yet. I use them when I need them, but found them a
convenient way to take CBD on a "as and when," basis.

6 January 2025
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Reply from Provacan

Hello!

Thank you for taking the time to share your experience.

We're so pleased to hear you find the gummies a useful addition to your wellbeing.

Any questions, we're always happy to help.

Take care,
Vicky

Rated 5 out of 5 stars

I have been using the Provacan CBD…

I have been using the Provacan CBD drops for the last two months & have not found anything better for years. After a road traffic accident when I was in my late teens & sustaining many broken bones, I live with constant pain & Provacan helps relieve that higher level of pain. I also suffer with lock jaw, which has damaged some teeth over the years & is incredibly painful when it locks shut, taking Provacan regularly has calmed my symptoms.
After a sudden bereavement I have an incredibly busy head particularly at night & Provacan calms mind & body for a great nights sleep. For me this product has been a wonderful find.

14 January 2025
Unprompted review
Provacan logo

Reply from Provacan

Hi Bob,

Thank you for sharing your experience with Provacan CBD drops.
We’re so glad to hear that they’ve helped manage your pain, eased your symptoms, and supported your sleep during difficult times.

If you have any questions or need further assistance, please don’t hesitate to reach out.

Take good care,
Vicky & team Provacan

Rated 5 out of 5 stars

Great service and a nice touch to put…

Great service and a nice touch to put in a sample of other products. Thank you

27 December 2024
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Reply from Provacan

Hi Stephanie,

Thank you for taking the time to feedback and I'm glad you enjoyed our little freebie!

Any questions, please do reach out - always happy to help.

Take care,
Vicky

Rated 5 out of 5 stars

Very fast delivery

29 November 2024
Provacan logo

Reply from Provacan

Hi Danny,

Thanks for taking the time to feedback and so pleased to hear you're happy with the service!

Any issues, please do reach out - always happy to help.

Take care,
Vicky

Rated 5 out of 5 stars

Great products and really good customer…

Great products and really good customer service. The oil and gummies that I’ve tried are both very effective at managing my fibromyalgia pain, and the gummies in particular are great with managing my anxiety. CBD is a very individual thing and what works for one person may not the next, so I do recommend others experiment like I have until they find what works for them!

25 November 2024
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Reply from Provacan

Hi Josh,

Thank you so much for sharing your experience!

It’s wonderful to know that our products are making a positive difference for you. We completely agree that CBD is a very individual experience, and your advice to others about experimenting to find what works best for them is spot-on. Your insight will surely be helpful to others on their journey.

Any issues - we're always here to help!

Take care,
Vicky & team Provacan

Rated 3 out of 5 stars

A Good Company To Work With

Unfortunately it Hasn’t Worked for me up to now but I Will stick with it to see if it Does Work Eventually. I Do Like the Company and if there is a Glimmer of it Working I Will Be Back.

27 November 2024
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Reply from Provacan

Hello,

I'm so sorry to hear the product isn't kicking in yet.

You may want to consider booking a free consultation to discuss your health goals. I can help with dose and suggest ways to improve product effectiveness. Alternatively, you can email me directly at consultations@provacan.co.uk.

Take care,
Vicky

Rated 4 out of 5 stars

Great service & team.

Great service, personalising all interactions. Helpful and informative team. Vicky to name one. Have found the oil very helpful in assisting my relaxation lending itself to reduce some of my maladies. Regular communication, including offers and promotions. Additional information with regards to diet, exercise, personal consultations. Easy access to customer services. Well done Provacan!

30 November 2024
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Reply from Provacan

Thank you for your wonderful feedback! We’re so happy to hear about your positive experience with Provacan.

It’s great to know our oil has helped with relaxation and your wellbeing. We’ll pass your kind words to Vicky and the team - they’ll be thrilled to hear it!

We’re glad you value our regular updates, offers, and extra wellness tips. Providing easy access to support is our priority, and it’s fantastic to see it’s making a difference.

Thanks again for sharing your experience. We’re here anytime you need us!

Rated 5 out of 5 stars

Ive been buying their cbd oil for a…

Ive been buying their cbd oil for a while now. They are working a treat for me. Because the drops work, im happy to keep re- ordering and happily recommend them.

26 November 2024
Provacan logo

Reply from Provacan

Thank you for your kind feedback! We’re delighted to hear that Provacan is working well for you. Knowing it’s made such a positive impact and that you’re happy to reorder and recommend us means a lot.

If there’s anything else we can do to support you, please don’t hesitate to reach out.

Rated 5 out of 5 stars

Best CBD products available in the UK

Best CBD products available in the UK. Great discounts and offers.

26 November 2024
Provacan logo

Reply from Provacan

Thank you for your fantastic feedback! We’re thrilled to hear you consider us the best CBD products in the UK and appreciate our discounts and offers.

If there’s anything more we can do for you, feel free to get in touch.

Rated 5 out of 5 stars

great product

great product. works gret on me although i seem to consume quite a lot,more than 15 drops a day. hope im not exagerating

4 November 2024
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Reply from Provacan

Hello Ron,

Thanks for getting in touch and I'm pleased to hear the product is helping you!

For safety, It is important that you follow the recommended dosing guidelines on the bottle.

If you have any questions or would like to discuss further, please do get in touch. You can email: care@provacan.co.uk or book in a free 15-minute consultation on the website.

Take care,
Vicky

Rated 5 out of 5 stars

Arrived quickly after an easy ordering

Arrived quickly after an easy ordering

28 October 2024
Provacan logo

Reply from Provacan

Hi Dawn,

Thanks for taking the time to feedback and I'm so pleased to hear you're happy with the service.

Any issues, please do let me know.

Take care,
Vicky

Rated 5 out of 5 stars
Provacan logo

Reply from Provacan

Hello Raquel,

Thank for for taking the time to feedback and for sharing your positive experience! We really do appreciate it.

If you have any issues, please do reach out anytime.

Take care,
Vicky

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