Don't walk away, run! Tried ordering a silver Army coin for my son, and after they took my order, got an email the next day saying after an internal review my order was being cancelled, say what??? In... See more
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#1 Top Choice for Bullion, online or anywhere else! Of the half dozen or so bullion dealers I have tried, Provident Metals is my favorite. I have placed 23 orders with Provident, while my second most... See more
Company replied
Bought Radom ASE's...all were spotted...emailed twice to customer service, even contacted owner, no response. Extremely poor customer service, either that or they didn't like my name. My last time bu... See more
They send packages under $1000 without signature. USPS lost my package. Provident customer service started a claim for me and then closed the claim and refused to refund or replace. I then got a lette... See more
Company details
Information provided by various external sources
Provident Metals offers investment grade products for the discerning collector as well as the new bullion stacker. Free shipping and compelling prices make Provident Metals the People's Bullion Dealer.
Contact info
15850 Dallas Parkway, 75248, Dallas TX
- (800) 313-3315
- help@providentmetals.com
- providentmetals.com
1.6
Bad
4k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Ordering from the website was quick and…
Ordering from the website was quick and easy. Product shipped quick and was in excellent condition. I will definitely be ordering from Provident Metals again.
20 February 2018
Unprompted review
Good price and quick delivery
Good price and quick delivery! Beautiful product!
20 February 2018
Unprompted review
Provident metals is always top notch.
20 February 2018
Unprompted review
It’s pretty good
It’s pretty good, suggestions:
Any way to do it quicker?
Mention on your site that anything over a certain dollar purchase gets free UPS shipping.
Honor your coupons such as the $5 off
20 February 2018
Unprompted review
I would recommend Provident Metals and will continue to be a returning customer.
I would recommend Provident Metals and am very pleased with their service, fast delivery of items and emails concerning the status of your order. Also by posting the up to date spot market price and continually changing their price to reflect the spot market in real time, you are certain as to how much over spot you will be paying at that time.
20 February 2018
Unprompted review
No complaints.Will use again.
20 February 2018
Unprompted review
Very slow shipping
I paid extra for expedited UPS shipping because the bars were intended as a gift. However, the package arrived 8 days later. Because of the expensive shipping and poor service, I would not order from Provident Metals again.
20 February 2018
Unprompted review
Reply from Provident Metals
We can certainly sympathize with a missed date. It was ordered on the 30th and we shipped it the next day by UPS Ground, which is what you paid for. We pass through our corporate rate without any markup. We do apologize that it couldn't get there sooner than the 6th. I would have expected more from them. But in any case, anytime you have a special condition like you did (you needed it for a gift), give us a call so we can price an overnight shipping cost or whatever so we can meet your expectations. We always try to be accommodating. We are real people who live lives too. We understand that we need to be flexible, but can only program so much into the system and it goes from there unless we are asked to do something different for the customer. Hope this helps for the future! Thanks for the business and we hope to see you again!
As always, an easy shopping experience!
As always, an easy shopping experience! This is probably my fifth or sixth order from Provident Metals, and each order has gone smoothly from start to finish.
20 February 2018
Unprompted review
A confirmed client.
I've dealt with Provident a number of times and they always meet or exceed expectations. The merchandise is super, the price is fair, the service timely and pleasing. What's not to like?
20 February 2018
Unprompted review
I was very pleased with the product and…
I was very pleased with the product and delivery time. Will use again in the future
20 February 2018
Unprompted review
Good service and fast shipping!
20 February 2018
Unprompted review
Very good value delivered in a timely …
Very good value delivered in a timely manner. Good to deal with ;-)
7 February 2018
Unprompted review
The Provident Metals website is easy to …
The Provident Metals website is easy to navigate and understand. The ordering process was quick and easy. I received my order on time and as described. No problems! I will be ordering again!
7 February 2018
Unprompted review
It came as advertised
It came as advertised. I’m happy with my purchase.
7 February 2018
Unprompted review
Provident Metals is the way to go
I have made a couple purchases with Provident now, and I will definitely do business with them in the future. You can’t beat their prices, stock available, and speedy delivery.
6 February 2018
Unprompted review
I love the Prospector rounds and found …
I love the Prospector rounds and found them here, at Provident Metals, for the best price!!! I think I will be a frequent returning customer!!!
6 February 2018
Unprompted review
I have been a loyal customer purchasing …
I have been a loyal customer purchasing Silver Eagles for the past 4 years... I shop here first!
6 February 2018
Unprompted review
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