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Pro World Reviews 5,212

•
TrustScore 4.5 out of 5

4.4

Business-to-Business service
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Review summary

Created with AI, based on recent reviews

Considering 115 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly iron-on transfers and heat press materials, noting their vibrant colors, durability, and ease of application. The service is frequently described as fast and efficient, with many appreciating the quick turnaround times for orders and rapid responses to inquiries. However, some customers experienced issues with orders, such as receiving incorrect items or incomplete shipments. There were also instances where people encountered difficulties with website functionality or found the customer service to be unhelpful in resolving order-related problems, especially concerning missing order history or miscommunications about artwork specifications. A few other people also felt that the quality of some heat press machines was poor, with new machines breaking down quickly and replacement parts not resolving the issues.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praise the high print quality of transfers,... See more

Order

Consumers find order experiences to be ambiguous. Many praise the quick and easy online ordering process,... See more

Customer service

Reviewers highlight ambiguous aspects of customer service. Many customers praise the customer service,... See more

Quality

Users describe positive interactions with quality. Many customers praise the high print quality of transfers,... See more

Service

Reviewers mention positive feedback about service. Many customers praise the fast and great service,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I go to Pro World for all my iron on transfer needs. They are friendly and professional and have a quick turnaround time. Their design team is always available to offer helpful advice and to adjust... See more

Rated 5 out of 5 stars

I can’t say enough great things about this company! They have truly been amazing to work with. Their customer service is fast, incredibly responsive, and always so helpful. Any time I’ve had an issu... See more

Rated 5 out of 5 stars

The staff at Pro World was great, as well as the products! We ordered some heat press materials from them a few years back and had no problems. It seems they change the heat press material for the bet... See more

Rated 5 out of 5 stars

I had the wrong item sent to me . When I called to discuss it, Angie was very helpful and accommodating . Customer service was excellent regarding my issue . Very pleased with the quick responses and... See more

Company details

  1. Business-to-Business service
  2. Prints and signs store

About Pro World

Written by the company

Pro World is the premier source for any creative entrepreneur! Whether you are creating t-shirts, wall graphics or DIY projects, we have the products to get it done. Founded in 1974, Pro World is the world’s largest supplier of heat applied graphics and materials. Our product assortment consists of variations of vinyl, heat presses, custom transfers and art services. We continually strive to exceed your expectations with our knowledgeable and superior customer service, free shipping offers and an industry leading customer loyalty program.

Browse Products

Heat Transfers Heat Presses Vinyl Sublimation Custom Transfers Starter Packs Digital Art Heat Transfer Paper

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

5K reviews

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Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Really hard to operate

Really hard to operate. No manual no instructions. NO TECNICAL SUPPORT ASSAP! OBVIOSLY NEED A USER GUIDE. the online support and help is confusing and is not related to real problems when operating...

29 November 2024
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Reply from Pro World

Hi Saul, we are sorry you are having difficulties setting up your new Uninet 1000 DTF Printer. We resent the email from your original purchase, which includes the onboarding guide, master class, virtual Q&A session, printer setup installations, manuals, and additional resources. We can also enter a support ticket on your behalf, but we need the printer's serial number. Please reply to the email with this information. We look forward to hearing from you so we can assist you further.

Rated 5 out of 5 stars

I like shopping at Pro World Inc…

I like shopping at Pro World Inc because of the prices and shipping times. I don't have to buy a certain amount of each item in order to get it. I like that I can buy 1 to try. I do have to remember in December shipping takes a little longer but not much

14 December 2024
Rated 4 out of 5 stars

I rate this a 4

I rate this a 4, although I've only used this pro world hat press a few times so far, and it's been working great but however, at the beginning of every start up, the platten sticks to the heat press when opening the press up at start up. The whole platten actually lifts right out of the slot and sticks to the top half.

16 November 2024

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