The socks are wonderful but the wording of the “ 3 for 2” offer was terrible. They did the old bait and switch. I thought I was fulfilling their requirements for this promotion and then got a single p... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I didn’t appreciate that I didn’t get free shipping to the US even do I exceeded the minimum for free shipping. When I reached out and questioned it, I was told I shouldn’t have used UPS. It was defin... See more
My experience with PS and especially the customer support is extraordinary. I have received by mistake the wrong size of my bridle headpiece, but unfortunately recognized this mistake too late. That’s... See more
Wonderful products - my black horse will look stunning in the pads! Fast delivery, easy ordering - no surprises at checkout or with delivery.
Company replied
Company details
Written by the company
PS of Sweden is the world leader in the design and production of anatomical bridles. We also offer a wide range of other innovative, unique products for riders and horses that are sold worldwide. Visit us at www.psofsweden.com
Contact info
3.6
Average
628 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Swiftly sent and great quality
Swiftly sent and great quality. Have bought quite a few items and have always been very satisfied. Highly recommended
30 July 2021
Reply from PS of Sweden
Wow Katharine that is great! We are so glad you have loved shopping with us and had a smooth experience through our sites to delivery. We always want to help our customers in receiving there parcel as fast as we can for you to enjoy your new products from PS of Sweden and create endless memories with them. The Minna polos purchased from yourself is a beautiful cut in addition to colours we have available with our recently released new Roseberry colour too that is ready to wear in any season! We appreciate you for taking the time to give us this wonderful feedback that we take into account. We look forward to you wearing and styling your new purchases for a variety of memorable occasions! If you ever need any further assistance please do not hesitate to get in touch via email support@psofsweden.se or chat! We hope you have a lovely day and end of the week <3
/Team PS of Sweden
Bridle
The online chat support is awesome, especially if one lives in US. I built my own bridle and it’s great! Tip-I don’t use a noseband so I used the extra strap for my throat latch. Just add a buckle to the ring and detach the second part of the other side so you get a buckle on both sides and it works great! Leather is lovely and padded. Wide crown piece is great for larger breeds. I wish they also sold separate chin straps.
30 July 2021
Reply from PS of Sweden
Amazing news Stephanie thank you for the feedback! That is wonderful that you have found our online chat helpful and well to use. We always wanna allow our customers now to communicate with us through various platforms in addition globally with different times zones which is why we have extended our times to chat online till 10pm CEST Sweden or through emails support@psofsweden.se. Yes it is great you have built your own bridle and have found the material leather great to use. We are looking into offering further separate bridle pieces to allow further ensembles in the future. Thank you once again for taking the time to write this feedback as we appreciate it and take every feedback into account. We look forward to you enjoying your new bridle in many special moments and have an amazing rest of the week <3
/Team PS of Sweden
Reply from PS of Sweden
Thank you Lisa for taking the time to give such great feedback as we are continuously adapting and growing. We love to hear that your experience through using our website went well and was well indicated to use. In addition that the size guides were of well used and clear. Of course if you ever need any assistance with sizing we are happy to help and offer our advice as best as we can through our email support@psofsweden.se or through chat. We look forward to you enjoying your new products! Have a splendid end of week <3
/Team PS of Sweden
After trying your saddle pads they are…
After trying your saddle pads they are the only brand I will use. They are the best!
29 July 2021
Reply from PS of Sweden
Amazing Bernadette we are thrilled you adore the saddle pads you received and the comfort I am sure you know as well as the style is a plus to have! We are grateful for this feedback as we are continuously releasing new collections with the availability of choice and colour to choose from! We can see you are a regular client and appreciate that as we always want to create a memorable shopping experience through us. As well as in our products to enjoy for a long duration for you to have in a variety of memorable experiences doing what we all love best alongside our lovely four legged partners! If you have any questions please do not hesitate to contact us via email at support@psofsweden.se or through our chat we would be happy to help. We wish you an amazing end of week filled with joy, laughter and fun <3
/Team PS of Sweden
Great products with great service
29 July 2021
Reply from PS of Sweden
Thank you Tricia for taking the time to write this wonderful feedback! We love that you love your new Fly hats and brushing boots with a variety of wonderful colours for all seasons and occasions! We are positive your horse looks incredible and most importantly comfortable. Yes we are always happy to help and assist if you have any questions or queries to allow your shopping experience to be as smooth as possible. In addition to getting the products you most desire. Always get in touch with us via our email at support@psofsweden.se or Chat if you have any questions to have answered we would love to help! We hope you have a marvellous rest of the week <3
/Team PS of Sweden
Reply from PS of Sweden
Perfect! We are so happy you found your products to be as they were displayed and loving the quality of them. The Dressage saddle pad Floret in Aqua in addition holding beautiful colours for summer! Please do not hesitate to keep us updated if you have any questions from products to caring for your products as we would be happy to help. On our email support@psofsweden.se or through chat! We hope you have a wonderful Thursday and end of week <3
/Team PS of Sweden
Quality and choice
I love shopping with PSOS as the quality of their products is superb. Not the cheapest but worth the extra money. They also do regular campaigns and sales with some amazing discounts.
28 July 2021
Reply from PS of Sweden
Wow Linda we love to hear that you loved your shopping experience with us thank you! <3 Yes we hold as much as we can new sales and outlets for our customers to enjoy. As to the price as we try and use materials to last longer for long lasting products this concludes to a higher price. However this creates the ability to create beautiful memories in the hobby/sport we love best! Let us know if you ever have any questions and queries through our chat or email us at support@psofsweden.se and we look forward to assisting you! Have a fabulous end of week <3
/Team PS of Sweden
My favorite tack cleaner
I love all the ps of Sweden products. I especially love the 4-1 tack cleaner. It has a pump top & sprays onto a spong easily. It cleans and protects the leather in one step. It leaves a very light waxy/water resistant coating on the leather.
28 July 2021
Reply from PS of Sweden
Wonderful Kal! Thank you for taking the time for this great feedback as we really appreciate it and take it on board to continuously look into our products <3 We are thrilled that you love the leather 4-1 tack cleaner. We always want our customers to have access to the best products in taking care of there equipment in continuing our hobby we love best! Contact us if you ever need any further assistance or help in products to deliveries we would be happy to help! We wish you a lovely day!
/Team of PS of Sweden
Psos
Extremely happy with the quality and service from PSOS. Shipping came earlier than I expected. Such amazing quality
28 July 2021
Reply from PS of Sweden
Thank you soo much Xanthe for this amazing feedback! We are so glad you could enjoy your new PS of Sweden products faster than expected. We love to design with high quality material for you to be able to create beautiful memories with your new products for an extended period of time. Please let us know if you ever have any questions we would be more than happy to assist you through our email support@psofsweden.se or chat with us on our site! Wishing you an incredible end of week <3
/Team PS of Sweden
Reply from PS of Sweden
We are excited to have given you a happy surprise😘🌟 Thank you very much for shopping with us, Tamani - we hope to see you again soon!🌺
Wishing you a lovely day!
/Team PS of Sweden
Nice fitting tights!
First time ordering breeches. Tights, rather, but love the color, deep teal. And the fact the waist stays in place. No rolling.
28 July 2021
Reply from PS of Sweden
Hi Sherry! It makes us super happy to hear that you seem to have found your perfect fit💙 🥰 We hope that you will enjoy your Tiffany & Taylor set, and that your horse will enjoy the treats😘
Have an amazing week!🌸
/Team PS of Sweden
I love PSoS
I love ordering from PSoS. Their stock, shipping, and quality are all transparent and honest. Will continue to purchase from them in the future!
28 July 2021
Reply from PS of Sweden
Wow Jessamyn, thank you for your lovely comment🤩 💘 We wish you and your beautiful horse the best of luck together, and hope that you will love riding with your PS outfit and anatomical PS bridle🥰
Thank you once again - we look forward to seeing you back on our website!💐
/Team PS of Sweden
Superb service and products.
My order arrived very quickly and everything looks brilliant. Thank you.
28 July 2021
Reply from PS of Sweden
Thank you very much, Jane!😍 It makes us super happy to hear that you are satisfied with your new brushing & bell boots - we hope that you and your horse will love riding with them💜
Wishing you the most beautiful weekend coming up🤩
/Team PS of Sweden
Very pleased with the items I ordered…
Very pleased with the items I ordered very good quality and look amazing. I wanted four leg bandages and spoke to someone on chat because I wasn’t sure if they came in pairs or sets of four, a bit of confusion so I ordered what I thought was two pairs but actually it was two sets of four. To return a set would have been almost as much as I paid so not worth it. Postage is very expensive.
28 July 2021
Reply from PS of Sweden
Thank you for your comment! We really appreciate your feedback on how we can become more clear when it comes to presenting products; we constantly work to improve the shopping experience on our website, and our beloved customers' point of view is always more than welcome🌟 🌷
We hope that you and your horse will enjoy using your PS polos, and hope that you will have many nice rides this summer🥰
Have a wonderful day!
/Team PS of Sweden
Very very satisfied !!!
Quick received order
Very very good quality of clothes. Well shaped. More beautifull than on pictures.
Size is according the chart.
I am very very satisfied !!! :)
It was my first order on PS OF SWEDEN.
28 July 2021
Reply from PS of Sweden
Hi Valérie! Thank you super much for your kind words - it makes us very glad to hear that you are happy with your shopping experience on our website🤩 💗 We hope that you will enjoy wearing your PS outfit and wish you the best of luck with your riding🥰
Have a beautiful summer!
/Team PS of Sweden
Hi very good quality
Hi very good quality
But I have received a breeches in T36 Mathilde full seat perfect and the same T 36 Mathilde full seat to small
What can I do ? What do I have to order next T 36 or T 38????
Very strange
But I live the shape and the quality
Thank a lot
28 July 2021
Reply from PS of Sweden
Hi Florence! Thank you very much for your comment🌸
We are super glad to hear that you appreciate the quality of your Mathilde riding tights, thank you🤩
The sizing struggle sounds strange and our customer care team would of course be happy to take a look at your question! Please get in touch with us via the live-chat or contact form on our website, and our team will be able to help you further with your current pairs of riding tights and when you are shopping with us next time🥰
We look forward to seeing you back on our website, and hope that you will have many beautiful rides wearing your PS products😍
/Team PS of Sweden
Excellent product 👌
28 July 2021
Reply from PS of Sweden
Fiona that is brilliant! Thank you we love that you love your new products! We are sure you look absolutely amazing and stylish in your new vest and magic shirt. Contact us if you ever have any questions you may want to ask we would be happy to help always. Have a lovely day and rest of week <3
/Team PS of Sweden
I bought reins & a flash band for my…
I bought reins & a flash band for my guy & am very pleased with it! Good quality, shipped quickly.
28 July 2021
Reply from PS of Sweden
We are soo pleased to hear that Catherine thank you for taking the time and writing this great feedback! It really gives us joy to know that your shopping experience went beautifully and rapid for you to enjoy your products. In addition to you creating wonderful times with your new reins and flash band! If you have any further questions please do not hesitate to ask us through email at support@psofsweden.se or chat with us we look forward to answering any questions you may have! We wish you an incredible Wednesday and end of week <3
/Team PS of Sweden
My daughter has been using PS of Sweden…
My daughter has been using PS of Sweden tack & saddle pads for several years & is always very impressed with the quality.
28 July 2021
Reply from PS of Sweden
Fantastic! We are soo happy to hear that your daughter is loving her new saddle pads and products! We are always looking to make our products with high quality materials to enjoy for years to come and create wonderful memories with them <3 If you ever have any queries with any products of course contact us on our email support@psofsweden.se or chat with us we will always look into helping and advising you as well as having a lovely chat! We wish you and your daughter an amazing rest of the week!
/Team PS of Sweden
Love the products I order from them
Love the products I order from them. Love the matching sets, do find the pants fit smaller than the US sizes, but overall love it.
28 July 2021
Reply from PS of Sweden
Janine that is wonderful we are soo glad you love your products you have received! The Minna polo shirt in Lemon is such a beautiful colour for summer brightens up and very stylish to the hobby we all love best! We believe in innovation and want to be in the forefront of the revolution of equipment for horses and riders. Receiving this feedback is great as we are always adapting and bringing new products. Yes we understand of course the fit on the breeches with sizing. Holding breeches from size US 2 to US 18 and our curvy range we hold a variety of sizes. However we can look into this with the design team for future products we appreciate the feedback and if you ever have any further questions from products to deliveries we are always happy to support you. We wish you a wonderful rest of week <3
/Team PS of Sweden
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.