It wasn’t until Trust Pilot followed up on my poor review that I received feedback right away from Pulse of Potential. Due to their involvement I was finally, after over 30 messages, contacted by P o... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Haile the highland cow is adorable, but I found the fur too scratchy. The huggability and light pressure are perfect for anxiety and ADHD symptoms! The arms are a great length to wrap around, and they... See more
Company replied
We simply love your weighted animals - we must do because we’ve bought 4 so far! They are making a difference to the lives of our clients - adults and children! We love the fact you’ve made a heavier... See more
Company replied
My gorgeous Panda arrived safely and quickly and I just love him. I’m amazed how soothing holding and cuddling this adorable bear quickly begins to relieve stress and anxiety. If anyone is think... See more
Company replied
Company details
Written by the company
We're on a mission to make mental health tools more accessible. Working with industry experts, we create tools that truly help your mental wellbeing.
Contact info
3.5
Average
601 reviews
Replied to 99% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
NOT weighted!
Even though it’s a cute plush animal it is not weighted at all. If you expect 4lbs or heavier, this plush animal is a normal plush toy. It has a handful of beads at the tip of the paws and that’s it!
Don’t market something for what it is not! This is a scam if you expect a therapy weighted animal.
18 March 2026
Unprompted review
Reply from Pulse of Potential
Hello,
Thank you so much for taking the time to leave your review.
I’m truly sorry that this has been such a disappointing experience for you we really wish things had gone differently, and we genuinely want to help make this right.
I’ve looked carefully, but I’m not able to find your order with the information provided here. That sometimes happens, and it’s completely okay. We can still help, and we’d love the chance to do so.
Whenever you feel ready, please send us a short email at contact@pulseofpotential.com with your order number (or any details you have). There’s absolutely no rush just whenever it feels manageable for you.
From there, we’ll take it step by step and do everything we can to sort this out. You don’t need to explain everything at once just whatever feels comfortable.
We really care about your experience, and we truly want to help make it better. We’ll be here whenever you’re ready.
Warmly,
Pulse of Potential
The panda from Pulse of Potential…
The panda from Pulse of Potential really provides the best hugs. I love ❤️ my new panda friend.
18 March 2026
Unprompted review
Reply from Pulse of Potential
Hello,
Thank you so very much for your kind review reading it truly made our day.
We’re so grateful that you took the time to share your experience. Knowing that our work made a positive difference for you really means a lot to us.
Everything we do is done with care, and your words are a wonderful reminder of why we keep going.
Thank you again for your trust and support it’s truly appreciated.
Warmly,
Pulse of Potential
Hallie arrived with perfect timing
Hallie arrived with perfect timing. I'd had a tough day at work and arrived home to find a parcel with Hallie waiting for me. I felt calmed and regulated within the first minute of holding Hallie and feeling the support of those weighted arms.
10 March 2026
Unprompted review
Reply from Pulse of Potential
Hello,
Thank you so very much for your kind review reading it truly made our day.
We’re so grateful that you took the time to share your experience. Knowing that our work made a positive difference for you really means a lot to us.
Everything we do is done with care, and your words are a wonderful reminder of why we keep going.
Thank you again for your trust and support it’s truly appreciated.
Warmly,
Pulse of Potential
My gorgeous Panda arrived safely and…
My gorgeous Panda arrived safely and quickly and I just love him.
I’m amazed how soothing holding and cuddling this adorable bear quickly begins to relieve stress and anxiety.
If anyone is thinking about trying one of these gorgeous pets, I happily recommend buying one!
18 March 2026
Unprompted review
Reply from Pulse of Potential
Hello,
Thank you so very much for your kind review reading it truly made our day.
We’re so grateful that you took the time to share your experience. Knowing that our work made a positive difference for you really means a lot to us.
Everything we do is done with care, and your words are a wonderful reminder of why we keep going.
Thank you again for your trust and support it’s truly appreciated.
Warmly,
Pulse of Potential
Disappointed
Ordered the panda, koala and red panda for myself and my kids. In particular my daughter has been struggling to manage her emotions and I thought this might help.
They arrived after about a couple weeks. They are very soft and cute and my kids love them but I must say I’m really disappointed. I should have read these TP reviews first but only the arms are weighted. I find the sensation unsatisfying as it really feels like the body should be weighted too. Especially if you are using it in bed, as my children intend to. Not convinced they will have the desired effect.
17 March 2026
Unprompted review
Reply from Pulse of Potential
Hello,
Thank you so much for taking the time to leave your review.
I’m truly sorry that this has been such a disappointing experience for you we really wish things had gone differently, and we genuinely want to help make this right.
I’ve looked carefully, but I’m not able to find your order with the information provided here. That sometimes happens, and it’s completely okay. We can still help, and we’d love the chance to do so.
Whenever you feel ready, please send us a short email at contact@pulseofpotential.com with your order number (or any details you have). There’s absolutely no rush just whenever it feels manageable for you.
From there, we’ll take it step by step and do everything we can to sort this out. You don’t need to explain everything at once just whatever feels comfortable.
We really care about your experience, and we truly want to help make it better. We’ll be here whenever you’re ready.
Warmly,
Pulse of Potential
Superb therapy-stuffed animals
Superb therapy-stuffed animals. I feel so much better wearing the animal and a natural calm comes over my body after wearing the stuffed animal.
16 March 2026
Unprompted review
Reply from Pulse of Potential
Hello,
Thank you so very much for your kind review reading it truly made our day.
We’re so grateful that you took the time to share your experience. Knowing that our work made a positive difference for you really means a lot to us.
Everything we do is done with care, and your words are a wonderful reminder of why we keep going.
Thank you again for your trust and support it’s truly appreciated.
Warmly,
Pulse of Potential
I received ‘Remie’ the Red Panda
I received ‘Remie’ the Red Panda. 🥰
I love how soft and cozy comfort Remie feels.
The weighted arms around my neck gives that comforting sense of a hug. The best part about Remie is there is a tail. 🤗
An extra special feature for cuddles.
15 March 2026
Unprompted review
Reply from Pulse of Potential
Hello,
Thank you so very much for your kind review reading it truly made our day.
We’re so grateful that you took the time to share your experience. Knowing that our work made a positive difference for you really means a lot to us.
Everything we do is done with care, and your words are a wonderful reminder of why we keep going.
Thank you again for your trust and support it’s truly appreciated.
Warmly,
Pulse of Potential
My huggable friend
This feels like real hugs and really keeps me calm. I'm glad that pookie is a part of my life. Everyone needs a hug sometimes
27 February 2026
Unprompted review
Reply from Pulse of Potential
Hello,
Thank you so very much for your kind review reading it truly made our day.
We’re so grateful that you took the time to share your experience. Knowing that our work made a positive difference for you really means a lot to us.
Everything we do is done with care, and your words are a wonderful reminder of why we keep going.
Thank you again for your trust and support it’s truly appreciated.
Warmly,
Pulse of Potential
The animals are so soft and very…
The animals are so soft and very huggable. We love them
11 March 2026
Unprompted review
Reply from Pulse of Potential
Hello,
Thank you so very much for your kind review reading it truly made our day.
We’re so grateful that you took the time to share your experience. Knowing that our work made a positive difference for you really means a lot to us.
Everything we do is done with care, and your words are a wonderful reminder of why we keep going.
Thank you again for your trust and support it’s truly appreciated.
Warmly,
Pulse of Potential
Truly Special :)
I was kept well updated throughout the entire shipping process, and had a good idea of how long it would take based on the details on the website.
When Hallie the Highland cow arrived my family and I were immedietley in love with her, she has lovely textured fur, smooth horns, and the weight distribution in surprisingly perfect. She has been such a comfort in the few weeks I have had her so far and I have no doubt she will continue to be so. Highly recommend.
3 March 2026
Unprompted review
Reply from Pulse of Potential
Hello,
Thank you so very much for your kind review reading it truly made our day.
We’re so grateful that you took the time to share your experience. Knowing that our work made a positive difference for you really means a lot to us.
Everything we do is done with care, and your words are a wonderful reminder of why we keep going.
Thank you again for your trust and support it’s truly appreciated.
Warmly,
Pulse of Potential
Reply from Pulse of Potential
Hello,
Thank you so very much for your kind review reading it truly made our day.
We’re so grateful that you took the time to share your experience. Knowing that our work made a positive difference for you really means a lot to us.
Everything we do is done with care, and your words are a wonderful reminder of why we keep going.
Thank you again for your trust and support it’s truly appreciated.
Warmly,
Pulse of Potential
Not really a weighted toy
The toys are very soft, but the weight is only in the end of the paws. My children like them but I had excepted a weighted toy to have weight in the body. The experience of the weight is only experienced if you are essentially hugging the toy, which is really nice, but again I do feel with minimal weight at the end of the paws it is not sufficient to call this a 'weighted toy'.
9 March 2026
Unprompted review
Reply from Pulse of Potential
Hello,
Thank you so much for taking the time to leave your review.
I’m truly sorry that this has been such a disappointing experience for you we really wish things had gone differently, and we genuinely want to help make this right.
I’ve looked carefully, but I’m not able to find your order with the information provided here. That sometimes happens, and it’s completely okay. We can still help, and we’d love the chance to do so.
Whenever you feel ready, please send us a short email at contact@pulseofpotential.com with your order number (or any details you have). There’s absolutely no rush just whenever it feels manageable for you.
From there, we’ll take it step by step and do everything we can to sort this out. You don’t need to explain everything at once just whatever feels comfortable.
We really care about your experience, and we truly want to help make it better. We’ll be here whenever you’re ready.
Warmly,
Pulse of Potential
Soft and snuggly
11 March 2026
Unprompted review
Reply from Pulse of Potential
Hello,
Thank you so very much for your kind review reading it truly made our day.
We’re so grateful that you took the time to share your experience. Knowing that our work made a positive difference for you really means a lot to us.
Everything we do is done with care, and your words are a wonderful reminder of why we keep going.
Thank you again for your trust and support it’s truly appreciated.
Warmly,
Pulse of Potential
In Love
Wow! Just WOW! Everything to do with this company is amazing! I purchased Remie the red panda and Haley the highland cow. I did not realize that Haleys texture was not soft. I sent an email asking to return and purchase Pookie as my family couldnt handle the texture even just pulling her out of the packaging. I sent an email and received a response in two days with a solution for our family! To make matters even better I was able to donate Haley to a therapist and she is happy there!
I have loved Remie and Pookie from the moment they arrived and have helped me decompress from work (nurse and placement instructor), deal with my feelings and a better sleep. Please note if you are someone who rolls around you might need to sew the tail around month 3 as Remie has a hole under his tail.. not gentlemanly of him. I will fix him up and he will be modest again haha!
I have recommended it to all my friends, family, and some students.
Thank you for this and especially making a red panda ❤️
3 January 2026
Unprompted review
Reply from Pulse of Potential
Hello,
Thank you so very much for your kind review reading it truly made our day.
We’re so grateful that you took the time to share your experience. Knowing that our work made a positive difference for you really means a lot to us.
Everything we do is done with care, and your words are a wonderful reminder of why we keep going.
Thank you again for your trust and support it’s truly appreciated.
Warmly,
Pulse of Potential
I absolutely love my Pookie Panda & my…
I absolutely love my Pookie Panda & my daughter loves her Sonnie Sloth. We’ve both being sleeping better with them
11 March 2026
Unprompted review
Reply from Pulse of Potential
Hello,
Thank you so very much for your kind review reading it truly made our day.
We’re so grateful that you took the time to share your experience. Knowing that our work made a positive difference for you really means a lot to us.
Everything we do is done with care, and your words are a wonderful reminder of why we keep going.
Thank you again for your trust and support it’s truly appreciated.
Warmly,
Pulse of Potential
I have the panda and red panda
I have the panda and red panda. My husband passed 11 months ago, and these have helped me with lots of comfort! Everyone needs at least one. Highly recommend!
28 February 2026
Unprompted review
Reply from Pulse of Potential
Hello,
Thank you so very much for your kind review reading it truly made our day.
We’re so grateful that you took the time to share your experience. Knowing that our work made a positive difference for you really means a lot to us.
Everything we do is done with care, and your words are a wonderful reminder of why we keep going.
Thank you again for your trust and support it’s truly appreciated.
Warmly,
Pulse of Potential
I fell in love at first sight and then…
I fell in love at first sight and then I put him against my chest and his arms around my neck and I felt so soft and so comforting. It is as advertised, I would recommend it to my senior friends especially if they live alone. Thank you.
1 March 2026
Unprompted review
Reply from Pulse of Potential
Hello,
Thank you so very much for your kind review reading it truly made our day.
We’re so grateful that you took the time to share your experience. Knowing that our work made a positive difference for you really means a lot to us.
Everything we do is done with care, and your words are a wonderful reminder of why we keep going.
Thank you again for your trust and support it’s truly appreciated.
Warmly,
Pulse of Potential
Reply from Pulse of Potential
Hello,
Thank you so very much for your kind review reading it truly made our day.
We’re so grateful that you took the time to share your experience. Knowing that our work made a positive difference for you really means a lot to us.
Everything we do is done with care, and your words are a wonderful reminder of why we keep going.
Thank you again for your trust and support it’s truly appreciated.
Warmly,
Pulse of Potential
I purchased this item for one of my…
I purchased this item for one of my granddaughters and after trying it myself I think she is going to love it.
9 March 2026
Unprompted review
Reply from Pulse of Potential
Hello,
Thank you so very much for your kind review reading it truly made our day.
We’re so grateful that you took the time to share your experience. Knowing that our work made a positive difference for you really means a lot to us.
Everything we do is done with care, and your words are a wonderful reminder of why we keep going.
Thank you again for your trust and support it’s truly appreciated.
Warmly,
Pulse of Potential
Shipping relatively quick
Shipping relatively quick! As promised, definitely have a calming effect - Thought the body would be weighted too but it works great with arms that hug you! The more you use it, it seems to just fit better, like it was made for just you!
Love my Sunnie!
3 March 2026
Unprompted review
Reply from Pulse of Potential
Hello,
Thank you so very much for your kind review reading it truly made our day.
We’re so grateful that you took the time to share your experience. Knowing that our work made a positive difference for you really means a lot to us.
Everything we do is done with care, and your words are a wonderful reminder of why we keep going.
Thank you again for your trust and support it’s truly appreciated.
Warmly,
Pulse of Potential
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