Pulsio Reviews 5,235

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 1,435 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of the products, noting their effectiveness in recovery and pain management, with many finding them to be a worthwhile investment. The delivery service is consistently highlighted as quick and efficient, with many orders arriving promptly after purchase. Reviewers also appreciate the user-friendly experience, finding the products easy to set up and operate, and the website informative. However, some customers also noted issues with customer service, experiencing difficulties in getting assistance or resolving problems, particularly with faulty products or warranty claims. There were also occasional mentions of products not meeting expectations regarding specific features or compatibility, and some dissatisfaction with the need to purchase additional accessories separately.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising the excellent quality of items... See more

Quality

Customers consistently note positive experiences with quality, highlighting that products are well-made,... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the quick and efficient delivery... See more

User experience

Users describe positive interactions with user experience, highlighting the product's quality, ease of use,... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many praising the excellent and helpful... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Quality of the compression boots and how they were packaged is excellent. Ordered on a Friday afternoon before a bank holiday weekend and product arrived 4 days later (following Tuesday) within the s... See more

Rated 4 out of 5 stars

The knee support is comfortable and does not slip down or bunch up like so many others. It's a superb"soft support" but I would not term it a "brace" as such because it still allows a lot of lateral m... See more

Rated 4 out of 5 stars

Very quick delivery, and had to return the first product as I needed the pro instead which was really easy. The only thing is when I first ordered I got a free product but then had to return it and or... See more

Rated 4 out of 5 stars

Fantastic piece of kit and is really helping. According to my Physio i am getting more of the flexibility back so this is really making a difference for me. Only four stars as to get the Compressor... See more


Company details

  1. Fitness and nutrition
  2. Fitness Equipment Wholesaler

Written by the company

Next-generation percussive therapy massage guns, that revolutionises muscle recovery. Pulsio is a market leader in massage technology with its latest release the Pulsio Air. Fast UK and Ireland tracked delivery and money-back guarantee on all orders.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

5k reviews

5-star
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1-star

Replied to 35% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Pulsio excel again in my humble opinion

I have several Pulsio items and like all the items the new compression sleeve works fantastically (so much so that I will when I am able buy the full leg version). As always the service from Pulsio was excellent with the portable sleeve arriving promptly. Great work yet again. Customer service always seems great along with innovation. Time will tell with quality but if it performs as expected I will have no issues I base this on my other Pulsio products.

13 May 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant ❤️

I had no idea that I needed a massage gun - and didn’t know they existed until my Physio suggested I should get one. I looked around and found Pulsio. British made, aluminium (not plastic!), and available in several great colours. Reasonably priced. I went for the green one.
It arrived quickly and was nicely presented. I was a bit scared of it at first! I hadn’t bought it to help with recovery after tough workouts, but to help with post-op rehab to release pain associated with muscle / fascia tension…but there are lots of helpful videos to help you get started and the instructions are clear.
It is undeniably a good-looking, high quality bit of kit. Reassuringly sturdy and comfortable to hold & use. It’s well designed and the colour is lovely. I went all-in and bought the extra attachments, carry case and heated attachment, which added to the initial cost of the base unit, but I don’t regret it. The heated attachment is fab!
Once I lost the fear and started using it, I was surprised at quite how good it is and what a difference it makes! It’s quiet, too. It’s a brilliant bit of kit and it really does help. 100% recommend Pulsio! I’m not sure how I managed without it.

15 May 2026
Unprompted review
Rated 5 out of 5 stars

I have pulsio boots and hips attachment…

I have pulsio boots and hips attachment and I cannot imagine my life without them since I used first time. This helps gym recovery really quickly or after work and mainly helping manage my lipedema and my slow lymphatic system. Top quality

14 May 2026
Unprompted review
Rated 5 out of 5 stars

Super relaxing compression boots!

Really impressed - Pulsio Compression Boots easy to set up from first use and handy bag to store them in. A bit of a weird sensation on first try but soon got used to it and now find it super relaxing and I’m using them most days! Different levels of pressure are great, I’ve only had to use the medium setting so far as that feels enough! Super quick shipping and a free Pulsio Air Massage Gun was a treat too!

13 May 2026
Unprompted review
Rated 1 out of 5 stars

I feel compelled to share just how…

I feel compelled to share just how disappointing my experience has been with Pulsio.

I purchased one of their sauna pods as a gift for my sister in Portugal and personally transported it there, only to discover that the unit was already damaged. After raising a complaint, the company did send a replacement relatively quickly, which initially seemed promising.

However, this is where the situation became extremely frustrating. I then needed to ship the replacement to Portugal, but despite multiple emails, the company refused to assist, stating they do not deliver internationally—even though they had already supplied a faulty product in the first place.

I arranged and paid for shipping myself, but the parcel was held at customs due to incorrect or missing paperwork. The issue could not be resolved because the company would not provide the correct item value for the replacement unit. This turned into a prolonged and stressful process lasting several weeks, with very little support or cooperation from Pulsio.

Eventually, after considerable effort and additional expense, we managed to receive the replacement in Portugal—only to find that this unit was also faulty.

In total, this ordeal has cost us over £500, and we are left with nothing usable to show for it. Throughout this entire process, the company was unhelpful and unwilling to take responsibility or provide meaningful support.

Based on this experience, I would strongly advise against purchasing anything from this company.

2 March 2026
Unprompted review
Rated 5 out of 5 stars

Very Happy

I thought long and hard about this product as it’s not something I was familiar with until recently.
Information on the website was really useful and assisted me in making my decision to purchase.
Easy to order and the sizing information was easy to follow.
Next day delivery and excellent communication .
I’ve used them a number of times now. They appears to be made of robust quality materials.
I’ve not got anywhere near the 200mmHg yet but have been using them to help with lymphatic drainage (one of the preset modes).
Very happy with them so far.

13 May 2026
Unprompted review
Rated 5 out of 5 stars

From the day I ordered to the present…

From the day I ordered to the present day excellent. 24hr delivery is what sets a company apart. I absolutely love my compression boots. I am sat with them on every night without fail and the Pulsio Air is the best massage gun I have ever used and with the added heat attachment has become a staple part of my recovery after running and cycling. Can’t recommend Pulsio and there products highly enough. Yes you can get cheaper alternatives but trust me I have tried both and Pulsio win hands down.

13 May 2026
Unprompted review
Rated 5 out of 5 stars

No brainer buy compression boots from Pulsio

I wanted to try some compression boots, came across Pulsio and was impressed by the design and size options, I would recommend measuring yourself for the best fit. The 30 money back guarantee was a no brainer. So happy with delivery speed and early signs I’m loving the boots, I’m 66 and overweight, losing weight so wanted them to help with fluid, use them on lowest setting right now. Very impressed all round.

4 May 2026
Unprompted review

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