puntacanaadventures.com Reviews 

Punta Cana Adventures was an awesome company to deal with, their customer service was top notch, we booked a Horseback Ride for 3 and 2 days later needed to add an extra person the actual morning of the ride. I text/chatted the company and they immediately updated our reservation with no issues. The whole excursion process with them was seamless!! I highly recommend using this company, there are alot of sketchy companies on the island. It's worth it to use the BEST. Mark

Had absolutely no problem with this tour provider. However, the guy working for the operator took us to a shop recommended, after our trip where we sadly got got ripped off. He was standing with us when we were overcharged and 100% knew. So, go on the trip, but when it comes to shops, avoid.

Alcohol drinks were a bit light, the taco snacks we're good. The staff was on par with our needs. Friendly and attentive. Trip to snorkel was rather short. Overall it was a good trip. 👍

Absolutely! Amazing! My daughter and I share birthdays four days apart so I wanted her 13th birthday to be a great one. She had a blast! And so did I. We did the Sailing and Snorkeling and the ATV excursion with Punta cana adventures and the experience was seamless. From the swift responses by email when I had questions or concerns, to the on time pick up from the transportation to and from the excursion sites, to the flawless execution of the tours. It was money so well spent. I applaud this company’s value for customer service and attention to detail. We will definitely be back.

Their service was beyond impressive , Jean S at customer service was so prompt with his response to my cancellation due to travel plans. I will definitely book the excursion only through this website during my visit again. Excellent customer service !

I did this tour with my bf on my birthday ! It was Definitely a great experience. Will recommend

Me and my boyfriend did the sunset Horseback riding tour. I would like to thank this company because I am not going to lie I was a little nervous booking this tour directly through their website on my own. I am not from the country but was willing to take the chance. First I went through the viator app and booked the tour and in short basically there was someone using their name on that app. I reached out directly to Punta Cana Adventures and they were so helpful. They made me feel comfortable and explained everything to me. They explain to me how to get my money back from the viator app and to go directly to their site and rebook. They picked us up in our resort lobby exactly on time. Got us their safely and returned safely. I not once felt uncomfortable. The tour itself was amazing. The horse looked well fed. And they were huge. I had a great experience. They took amazing photos of me and my boyfriend. We went along the beach and through a trail. The horses were very well behaved. And the people were amazing. The only down side was that we did not get to see the sunset so that's the only negative I have to say. Other then that I still give a 5 star. Thank you so much.

Sammy/Francisco were great guide tours, very informative..Pickup time was prompt and Ziplining/MonkeyLand was a great experience, awesome excursions.. Thank You Punta Cana Runners Adventure, definitely using again when we return.. Highly Recommended

Our family had a great time on this tour/excursion.

Positives:
+ Reservation process was smooth
+ Great communication via email and WhatsApp (Thank you Modesto!)
+ Hotel pick-up and drop-off was punctual
+ Crew on the catamaran was helpful and extremely entertaining
+ Photo package (purchased separately) was reasonably priced and worth it

Negatives:
- None

Highly recommend this company.
Great communication before and after our tours.
We were a family of 7 adults and 3 young children. We went on Dolphin Encounter/ Swim and small private boat tour. AMAZING! Thank you Gianni and team . Wonderful memories.

My daughter booked a tour in Punta Cana and they never showed up for the pick. No communication that things changed. Some red flags I noticed - they want cash so they charge a 20% surcharge if you use credit card. They post Tripadvisor reviews on their site, but I couldn't find them on Tripadvisor. Their website looks legit, but I question if they are legit. With the cash preference, would it be a robbery instead of a tour? Luckily, the tour operator in the resort matched the price and the tour was booked at the beginning of the vacation so there was time to book again. Do your due diligence before booking. I would not recommend them.

We got our room and when we got to the room we had no water and lots of bugs that bite. The room was dirty and dated.took us 3.5 hrs to get another room it was like pulling teeth.on there web site the food in the restaurants sounds good until you get there the meat has flavor but you have to work on it to break it up. The buffet was below average they served you food from a dinner. 80% of the staff didn't understand English.
4 star it is not. We were 11 Golfers on this trip March 2023 trip and all of us where very disappointed and sad that we would never return
Last words. STAY AWAY

Excellent value, great deals, great experiences.

I booked two experiences with puntacanaadventures.com, Soana island and the zipline and monkey adventure.

Soana island was absolutely insane and well work the 90 dollars (81 after the 10% off). Yes there is a lot of coach travel involved but a taxi to the port alone would have cost $100, let alone the actual boat trip, lunch and travel back.

The staff are friendly helpful and entertaining.

I was supposed to go on the zip line today but when noticing my transfer was late I messaged the company on WhatsApp. Turns out my experience was supposed to be yesterday and I missed it!

No problem for these guys, the gentleman i spoke to was very calm, kind and helpful. He tried to contact the driver to see if he could pick me up today, and when he couldn't get hold of the driver he rebooked me in for another day that suited me schedule.

I can imagine most other companies would have charged a fee if not asked that I completely rebook the experience.

Overall fantastic experience with puntacanaadventures.com. Would highly recommend you book with these guys if you're looking to do any excursions on your holiday to Punta Cana.

Would give you 10 stars if I could!

My husband and I went to DR for our honeymoon and we used Punta Cana Adventures for our excursions! We also live in the Caribbean but had never been to any of the other islands so this was a first for us. From booking to drop off at our hotel the service was top notch. We did the Soana Island tour, boat ride and the Dunn Buggies village excursion Soana was my absolute favorite and I always brag about going to this beautiful untouched clean island. The Island is so beautiful our tour guide was well knowledgeable about the islands culture and history. He was friendly and ensured our group was together at all times. On the tour we got to go to the local souvenirs stores and did the coffee tasting tour (which was absolutely delicious and amazing) and watched as our flavored cigar were rolled and boxed! We are planning to return to DR for our anniversary and will Definitely be using Punta Cana Adventures to book our tours!

Racquel and Warnia Weise
Cayman Islands

The staff at Punta Cana Adventures made it extremely easy to book the most amazing trip to Saona Island. The trip was the best excursion I have ever been on.

Great Experience!
Our contact Modesto, confirmed everything quickly and was available when our tour changed and when our pick-up was later than previously planned
We did Snorkeling, Parasailing and Party Boat
Dune Buggy Tour
Safari Cultural Tour City, River, Plantations, Countryside, Coffee.
All tours were well run, with friendly and entertaining guides that made our Dominican Republic experience amazing!

Great experience for a great price. This was the first time in Punta Cana & we loved it stuff was very helpful & fun. Transportation was on time & reliable they provided us lunch & drinks. Definitely will use this service again 10/10

So much fun!! And great for a large group. We had 18 and enjoyed it so much!! We got to spend time with the monkeys and they were awesome! So worth the money.

The attraction was amazing, the coordination and team leader was great. From start to finish!
From Punta Cana Adventure, the attention was awesome. I had a concussion in my package and Modesto understand our situation and made the arrangements and we had a amazing experience during the all day!

Very good service and communication. I didn’t like the party boat I would choose smaller crowd but overall good service