DISAPPOINTING & UNSAFE EXPERIENCE
Product: Ferrero Rocher Chocolate
Purchased at: PUJ [Store Name: Duty free DFA Americas]
Date: 12/03/2025
I'm extremely disappointed and frankly disgusted with this purchase. My husband thoughtfully bought me Ferrero Rocher chocolates from PUJ, and I was excited to enjoy them. However, after eating a few pieces, I discovered MOLD on the remaining chocolates. The unfortunate thing was that we were mid air already, i could not return it. This is not just disappointing, it's a serious health and safety concern. Consuming moldy food can cause health issues, and I'm now worried about the pieces I already ate.
Issues:
❌ Visible mold on chocolates
❌ Poor quality control
❌ Potential health hazard
❌ improperly stored product
This is completely unacceptable for a premium brand like Ferrero Rocher. The store should be checking expiration dates and storage conditions before selling products to customers.
⚠️ Warning to others: Please check your chocolates carefully before consuming, especially during the holiday season when stock turnover might be higher. Would NOT recommend purchasing chocolates from this location until they improve their quality control. (I have videos and pictures, i still have the product with me.
#FerreroRocher #ProductReview #FoodSafety #PUJ #MoldyChocolate #CustomerComplaint #QualityControl