Pup Chic Boutique Reviews 

239
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 45 reviews, reviewers overwhelmingly had a great experience with this company, consistently sharing wonderful feedback about their purchases. Customers frequently praise the stunning designs, vibrant colors, and exceptional quality of the various pet accessories available. Many people love how durable and comfortable the items are, noting that their dogs look gorgeous wearing them. Consumers also highlight the remarkably fast delivery service and the extremely helpful size advice provided before buying. Reviewers deeply appreciate the friendly and approachable owner who always ensures a completely smooth and pleasant shopping experience. Buyers frequently mention they will definitely purchase again in the future due to such exceptionally reliable service.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the amazing quality, beautiful... See more

Quality

People report positive experiences with quality, expressing strong satisfaction regarding the durable... See more

Staff

Clients share profound satisfaction regarding the staff, frequently highlighting the friendly approach and... See more

Delivery service

Customers had positive experiences with delivery service, highlighting that orders arrived promptly and very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely fantastic small business. I was super happy with my Otter collection, it’s stunning & so very well made ! The customer service I couldn’t fault. Sam kept me up to date the whole process... See more

Rated 5 out of 5 stars

I've made multiple purchases from Pup Chic over the past 3 months and every experience has been perfect. All items (dog accessories and clothing for pet owners) are high quality and look amazing.

Rated 5 out of 5 stars

So helpful for any questions I had in size and use. Watching the tic tok lives really helped and is great seeing all the examples. Delivery was very quick and you can harness I brought is amazing qua... See more

Rated 5 out of 5 stars

I bought a couple of harnesses, which I love, they’re such good quality, and the bold colours really pop on my black dog (she has lots of harnesses from lots of different brands). But the multi-use ro... See more


Company details

  1. Pet shop
  2. also in
  3. Fashion accessories shop

Written by the company

We offer a selection of accessories and apparel for small to large dogs and their humans. Inspired by you, designed by us. We are a female owned, family run business based in Essex and ship worldwide. We listen to what our customers want and then make it happen. We offer a mixture of pre-made accessories, printed to order clothing and custom dog bandanas and clothing. We have have clothing and accessories for dogs from puppies and chihuahuas to Alaskan Malamutes and Cane Corsos. We started the company in lockdown after we talked about our frustrations of finding quality stylish harnesses for my toy poodle puppy and my sister's Alaskan Malamutes. We think all dogs big and small deserve to be as stylish as the medium sized pooches, so we set up our own company. My sister designs all of our harness collections, we both design our human clothing, I do the marketing and boring business stuff and my mum packs the orders. We really are a family run business who put all of our passion into our products and our customers.


Contact info

4.9

Excellent

TrustScore 5 out of 5

239 reviews

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4.9

All reviews

(239)

35 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Beautiful style and quality

Beautiful style and quality. Fits lovely and seems very durable. Absolutely love the pattern. Fantastic advice given to ensure right size. Fast delivery too

9 August 2026
Rated 5 out of 5 stars

So helpful for any questions I had in…

So helpful for any questions I had in size and use. Watching the tic tok lives really helped and is great seeing all the examples. Delivery was very quick and you can harness I brought is amazing quality will definitely shop from here again

2 August 2026
Rated 5 out of 5 stars

Sam is a lovely and helpful person

Sam is a lovely and helpful person — nothing is ever too much trouble. I’ve had branded items from her, and the quality of her dog accessories and pet blankets is second to none. She also provides amazing treats and natural flea and worming products for pets. Everything is always high quality and you can tell she really cares about the animals she helps. I would highly recommend her.

15 June 2026
Rated 5 out of 5 stars

Obsessed with the multi-use rope leads

I bought a couple of harnesses, which I love, they’re such good quality, and the bold colours really pop on my black dog (she has lots of harnesses from lots of different brands). But the multi-use rope leads from Pup Chic are the ONLY leads I use, other ones just sit in a drawer now. I have 8 of the multi-use leads, and a 9th one has been pre-ordered. I love going for a walk and having a hand for my coffee, and a free hand.

17 June 2026
Unprompted review
Rated 5 out of 5 stars

love everything about pupchic

love everything about pupchic, my pup looks fantastic and they all fit so well. love all the designs as well she will soon have a better wardrobe them me

2 June 2026
Rated 5 out of 5 stars

Simply Amazing!!!

Beautiful designs built for ultimate comfort while providing complete safety & style. Lots of amazing products including treats & supplements all with honest full descriptions so I feel safe knowing exactly what Im giving my pup. Super fast delivery time - Verrry happy customers 👍😊

14 May 2026
Rated 5 out of 5 stars

I had a great experience with Pup Chic

I had a great experience with Pup Chic. Sam is lovely and really takes the time to demonstrate the products, which makes such a difference when choosing what’s best for your dog. The advice given was helpful and genuine, not pushy at all. Returns are also easy and hassle-free, which gives extra peace of mind. Highly recommend!

16 April 2026
Rated 5 out of 5 stars

Amazing company !!

Brilliant company seller is very friendly and helpful. Not only do they offer you discounts on products but also help you choose the right size for your pets and give away some freebies too . 100% buying again in the future

27 March 2026
Rated 5 out of 5 stars

Fantastic, friendly small business

Fantastic small business that offers so much variety. I started off by buying a mystery box almost 3 years ago and have been addicted ever since, even becoming a pup chic brand rep and attending meet ups with the lovely owner Sam and other fellow Pup Chic addicts.

12 March 2026

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