Pup Chic Boutique Reviews 

238
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers constantly praise the amazing quality of the products, highlighting the stunning designs, brilliant colors, and perfect fits for their beloved pets. People note that the various accessories look fantastic, feel exceptionally well-made, and are clearly built for both everyday comfort and long-lasting durability during walks. Consumers frequently mention the extremely fast delivery times and the reliable shipping service provided when ordering items online. Reviewers also deeply appreciate the friendly guidance, helpful advice, and useful sizing information available on the site, ensuring that every purchase meets their exact needs.

What people talk about most

Product

Customers had positive experiences with product, expressing immense satisfaction with the incredible quality... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the well-made dog... See more

Staff

Consumers find staff to be exceptionally helpful, friendly, and approachable. People report receiving... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that orders arrive very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

So helpful for any questions I had in size and use. Watching the tic tok lives really helped and is great seeing all the examples. Delivery was very quick and you can harness I brought is amazing qua... See more

Rated 5 out of 5 stars

I bought a couple of harnesses, which I love, they’re such good quality, and the bold colours really pop on my black dog (she has lots of harnesses from lots of different brands). But the multi-use ro... See more

Rated 5 out of 5 stars

Absolutely fantastic small business. I was super happy with my Otter collection, it’s stunning & so very well made ! The customer service I couldn’t fault. Sam kept me up to date the whole process... See more

Rated 5 out of 5 stars

I've made multiple purchases from Pup Chic over the past 3 months and every experience has been perfect. All items (dog accessories and clothing for pet owners) are high quality and look amazing.


Company details

  1. #54 of 262 best companies in Pet shop
  2. #46 of 277 best companies in Fashion accessories shop

Written by the company

We offer a selection of accessories and apparel for small to large dogs and their humans. Inspired by you, designed by us. We are a female owned, family run business based in Essex and ship worldwide. We listen to what our customers want and then make it happen. We offer a mixture of pre-made accessories, printed to order clothing and custom dog bandanas and clothing. We have have clothing and accessories for dogs from puppies and chihuahuas to Alaskan Malamutes and Cane Corsos. We started the company in lockdown after we talked about our frustrations of finding quality stylish harnesses for my toy poodle puppy and my sister's Alaskan Malamutes. We think all dogs big and small deserve to be as stylish as the medium sized pooches, so we set up our own company. My sister designs all of our harness collections, we both design our human clothing, I do the marketing and boring business stuff and my mum packs the orders. We really are a family run business who put all of our passion into our products and our customers.


Contact info

4.9

Excellent

TrustScore 5 out of 5

238 reviews

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4.9

All reviews

(238)

45 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I found the experience of

I found the experience of, from asking advice of the product to the purchase & delivery absolutely brilliant. I sent a message to the owner, it was such a prompt & informative reply and too be honest I could not find any fault what so ever. Top product & top customer service.

28 January 2025
Pup Chic Boutique logo

Reply from Pup Chic Boutique

Thank you so much

Rated 5 out of 5 stars

Beautiful purchases.

Xs size fits my toy poodles everything pup chic does you are guaranteed amazing quality, and fast replies from seller/owner if you have a query.
I've also purchased leggings and a hoody to match dog harnesses collar and lead, who doesn't want to be matching with their dogs! Dog treats are good too and kept my bunch chewing. I wish I had come across sooner.

8 January 2025
Rated 5 out of 5 stars

Love the designs

Very quick delivery. Brilliant products-I love the harness and collar designs and they fit my dog really well. He looks really handsome in his bandana too.

20 December 2024
Rated 5 out of 5 stars

We love Pupchic Boutique 👏🏻

I’ve been shopping with Pupchic since 2022 and I have nearly every single harness they have! They’re affordable, cute but functional! I love all the colours and designs and it makes me so happy seeing my dog brightening up a room with the fab colours! The service is always amazing! From the packaging to the email updates! Would highly recommend 👏🏻

30 November 2024
Rated 5 out of 5 stars

Thank you so much for my beautiful…

Thank you so much for my beautiful woodland leggings, they are the second pair of leggings that I have had from you and they are just the best quality! Love the pattern too. Also got a brilliant discount with your black Friday deal. Thank you, thank you.

1 December 2024

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