Absolutely fantastic small business. I was super happy with my Otter collection, it’s stunning & so very well made ! The customer service I couldn’t fault. Sam kept me up to date the whole process... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I've made multiple purchases from Pup Chic over the past 3 months and every experience has been perfect. All items (dog accessories and clothing for pet owners) are high quality and look amazing.
So helpful for any questions I had in size and use. Watching the tic tok lives really helped and is great seeing all the examples. Delivery was very quick and you can harness I brought is amazing qua... See more
I bought a couple of harnesses, which I love, they’re such good quality, and the bold colours really pop on my black dog (she has lots of harnesses from lots of different brands). But the multi-use ro... See more
Company details
Written by the company
We offer a selection of accessories and apparel for small to large dogs and their humans. Inspired by you, designed by us. We are a female owned, family run business based in Essex and ship worldwide. We listen to what our customers want and then make it happen. We offer a mixture of pre-made accessories, printed to order clothing and custom dog bandanas and clothing. We have have clothing and accessories for dogs from puppies and chihuahuas to Alaskan Malamutes and Cane Corsos. We started the company in lockdown after we talked about our frustrations of finding quality stylish harnesses for my toy poodle puppy and my sister's Alaskan Malamutes. We think all dogs big and small deserve to be as stylish as the medium sized pooches, so we set up our own company. My sister designs all of our harness collections, we both design our human clothing, I do the marketing and boring business stuff and my mum packs the orders. We really are a family run business who put all of our passion into our products and our customers.
Contact info
United Kingdom
- pupchic.boutique
4.9
Excellent
239 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
PupChic has really good high quality…
PupChic has really good high quality treats for dogs. The selection of chews I bought went really well with my dog’s diet, especially considering he has a sensitive stomach. I will definitely be ordering from here again but the only downside is that the delivery charge is a bit expensive for me so I might have to wait awhile to be able to afford the treats & delivery.
23 January 2025
Reply from Pup Chic Boutique
Sorry to hear you feel the delivery charge is expensive, we actually only charge you the postage and swallow the cost of the packaging and haven't increased our shipping costs in four years despite the recent shipping increases. We offer free shipping on orders over £35 usually (currently orders over £25) so if you add a few extra treats to your basket you can save money on the shipping cost.
Such a lovely lady and is very…
Such a lovely lady and is very informative with all her products
31 January 2025
Reply from Pup Chic Boutique
Thank you
I found the experience of
I found the experience of, from asking advice of the product to the purchase & delivery absolutely brilliant. I sent a message to the owner, it was such a prompt & informative reply and too be honest I could not find any fault what so ever. Top product & top customer service.
28 January 2025
Reply from Pup Chic Boutique
Thank you so much
Stunning dog accessories had numerous…
Stunning dog accessories had numerous things all amazing quality five stars
22 January 2025
Beautiful purchases.
Xs size fits my toy poodles everything pup chic does you are guaranteed amazing quality, and fast replies from seller/owner if you have a query.
I've also purchased leggings and a hoody to match dog harnesses collar and lead, who doesn't want to be matching with their dogs! Dog treats are good too and kept my bunch chewing. I wish I had come across sooner.
8 January 2025
High quality
Easy to use the website and every thing comes Well package, high quality products, fast delivery
10 January 2025
I absolutely love everything these…
I absolutely love everything these guys bring out, such fabulous quality, and Pickle always looks amazing !!!!!!
5 January 2025
Ordered five harness’ different sizes…
Ordered five harness’ different sizes for my tribe and absolutely fantastic quality. Fit perfectly and love the matching collars too. Thank you xx
3 January 2025
Love the designs
Very quick delivery. Brilliant products-I love the harness and collar designs and they fit my dog really well. He looks really handsome in his bandana too.
20 December 2024
We love Pupchic Boutique 👏🏻
I’ve been shopping with Pupchic since 2022 and I have nearly every single harness they have! They’re affordable, cute but functional! I love all the colours and designs and it makes me so happy seeing my dog brightening up a room with the fab colours! The service is always amazing! From the packaging to the email updates! Would highly recommend 👏🏻
30 November 2024
Wonderful business
Absolutely love the treat box & came super quick & watched it getting boxed on TikTok & even won a Christmas cookie
16 December 2024
Thank you so much for my beautiful…
Thank you so much for my beautiful woodland leggings, they are the second pair of leggings that I have had from you and they are just the best quality! Love the pattern too. Also got a brilliant discount with your black Friday deal. Thank you, thank you.
1 December 2024
Thank you for another great delivery
loved everything i ordered, thank you for help on the sizing
26 November 2024
Super customer service always helpful…
Super customer service always helpful and knowledgeable. Great advice for any doggy problems and has so many products that we can give our dogs.
The 7ft corded lead is so soft and practical to use on walks.
17 November 2024
High quality products
High quality products. Amazing communication from the owner and fast delivery
11 November 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.