Puppy Luv and Wellness Reviews 

131
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 34 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being incredibly friendly, professional, and knowledgeable, ensuring a comfortable and enjoyable atmosphere. Many people highlight the exceptional service and user experience, describing it as unique, well-organized, and stress-free. The team goes above and beyond, making every session special and impactful for all participants. Customers often report feeling calm and happy, noting the beneficial impact on their mental well-being and overall mood. The efficient setup ensures maximum interaction time with the puppies, contributing to a deeply satisfying and memorable experience. Reviewers consistently recommend this unique and therapeutic service.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their knowledge, friendliness, and... See more

User experience

Consumers find the user experience to be overwhelmingly positive, describing it as a great, amazing, and... See more

Service

Clients share positive opinions on service, with many reviewers describing their experiences as incredible... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We booked Serena and her wonderful team at PuppyLuv for my daughter’s birthday party, and it was truly unforgettable. The highlight of the day was definitely the adorable Pomeranian puppies — the chi... See more

Rated 5 out of 5 stars

Amazing experience for my two daughters. The event was very well organised and the labrador puppies were just adorable! Serena and her team were kind and informative, telling us lots about the labrado... See more

Rated 5 out of 5 stars

We hired Serena and her team for my daughter’s birthday party and it was a storming success. All the girls were beyond excited to have little puppies to play with and the Doxiepoo puppies did not disa... See more

Rated 5 out of 5 stars

Puppy Luv and Wellness hosted my daughter's 8th birthday. They were unbelievable - professional, warm, accommodating, and went above and beyond to ensure everyone had the best time. Needless to say, t... See more


Company details

  1. Wellness Programme
  2. Children's Party Service
  3. Event management company
  4. Party Planner
  5. Wellness centre

Written by the company

We organise nurturing and therapeutic puppy-led wellness events whereby we invite an adorable litter of puppies for our customers, and the puppies, to enjoy puppy cuddles and puppy play. We do not participate in any yoga or additional activity during our sessions, instead our customers enjoy spending quality time watching, playing and stroking puppies and dogs to improve the well-being of each puppy and humans alike. It is scientifically proven that spending time with animals improves our mental, physical and psychological health. Interacting with animals has been shown to decrease levels of cortisol (an stress-related hormone) and lower blood pressure. A persons wellbeing and animal welfare is at the heart of our business. We strive to create unique and unforgettable events that provide positive and nurturing/loving interactions and aids our mental and psychological health. We will transform our event space into an outdoor oasis, with a white picket fence enclosure, artificial grass, cushions, blankets, music and more. This, we hope, will add to the overall wellness experience. Our Puppy Luv and Wellness experiences provide great therapy for us and the puppies.


Contact info

4.9

Excellent

TrustScore 5 out of 5

131 reviews

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4.9

All reviews

(131)

33 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Came with the whole family to celebrate…

Came with the whole family to celebrate my daughter's birthday. Serena and her team welcomed us with open arms and we immediately felt at home. Very clean space and full of cushions, blankets and little toys for the puppies. Plus a great playlist! We had the pleasure of an hour session with Cavalier King Charles Spaniel puppies. Such adorable creatures, full of energy and spark! Serena and her team were very knowledgeable and talked us through the breed and their history. We all thoroughly enjoyed our interaction and will definitely be back! Serena even put together a gift bag for my daughter's birthday which was a lovely touch. My son said that this is now his happy place and I couldn't agree more. Thank you Serena. For that hour of my life my mind was at peace. Lots of love x

20 April 2025
Unprompted review
Rated 5 out of 5 stars

A wonderful experience run by a fantastic company

Me and my daughters had a wonderful time at Puppy Luv this weekend. The puppies were just adorable and the environment was great. Serena was so helpful and personable during the booking process, her and her team were very knowledgable of the puppies and breed during the session, explaining all sorts of info and facts. Her team were super friendly and helped distribute puppies so no one was without cuddles and lovely touches at the end with snacks. This is a really well run and cared for local business and we will be back for sure. Thank you Puppy Luv for cheering my daughters up.

5 April 2025
Unprompted review
Rated 5 out of 5 stars

Puppy heaven!!

Oh my god, an hour of the cutest puppies.. could life get any better. 100% recommend booking to any dog/animal lovers.

The whole experience was perfect. The staff were all so friendly and lovely and especially good with little ones, making everyone feel included. We also learnt lots about the breed which was nice. The team are very knowledgable.

I attended with my Mum, son and niece. My mum was unable to sit on the floor but it was no trouble to provide her a chair which was really appreciated.. and the cutest pup slept in her arms for ages 🥹

We will definitely be returning for more puppy cuddles 🥰🥰

6 April 2025
Unprompted review
Rated 5 out of 5 stars

Adorable puppies!

We had an amazing time with the puppies! We played with a litter of French bulldogs, one of our favourites! It was relaxing and calming, Serena and those working with her made it an unforgettable experience. Thank you!

23 March 2025
Unprompted review
Rated 5 out of 5 stars

Birthday gift completed our family!

We attended a wellness session for my birthday… little did we know two weeks later we were completing our family by picking one up and making her ours! A puppy was not on the cards for us but she chose us. Our little boy burst into tears when he met her. An incredible start to 2025 as a family and all thanks to Puppy Luv. The session itself was magic, I got a little birthday gift, there were refreshments and it was a relaxed but fun vibe with Serena answering all my questions! Thank you so much ♥️

1 February 2025
Unprompted review
Rated 5 out of 5 stars

I brought my puppies to Puppy Wellbeing…

I recently attended a Puppy Wellbeing session with my puppies, and it was a fantastic experience. The team was incredibly kind and welcoming, creating a safe and friendly environment for both myself and my pups. The puppies were well looked after throughout the session, and I really appreciated the care and attention given to them.

A huge plus was that I was able to sell two puppies at the session, which was a great help. Sherena was excellent with communication and scheduling, making the whole process smooth and stress-free.

I would 100% do it again and highly recommend Puppy Wellbeing to anyone looking for a supportive and well-organised space for their puppies!

8 February 2025
Unprompted review
Rated 5 out of 5 stars

I always feel like I've come away…

I always feel like I've come away having a dopamine-induced spa day. Serena and her family are such lovely people and every time we visit it's such a joyful experience. The puppies are her first priority which I think is incredibly important. Be more dog. Thank you Serena and family xxx

12 January 2025
Unprompted review
Rated 5 out of 5 stars

Lovely experience

Lovely experience- plenty of time with the puppies - a unique hour spent together and leaving with big smiles.

11 January 2025
Unprompted review
Rated 5 out of 5 stars

Best experience ever!!

Best experience ever!!

Loved every minute of it, all staff were so helpful and informative and the puppies were adorable! Will definitely be back again!

12 January 2025
Unprompted review
Rated 5 out of 5 stars

Unforgettable

Unforgettable, we had 9 Belgian Malinois and all such characters. Miss Green was a personal favourite as she was an absolute menace.

Will be back again for sure, an hour flies by

11 January 2025
Unprompted review
Rated 5 out of 5 stars

A wonderful experience

Such a wonderful experience. Serena and her team made the whole process from booking to the event itself very easy and enjoyable. We had the best time with the animals and would recommend to anyone!

5 January 2025
Unprompted review
Rated 5 out of 5 stars

Such an awesome experience

Such a wonderful experience. Serena has absolutely nailed it. Spending time with such gorgeous animals feeds your soul. We had the best time. So much so we have been back again! See you again soon!

5 January 2025
Unprompted review

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