Puppy Luv and Wellness Reviews 

131
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 34 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being incredibly friendly, professional, and knowledgeable, ensuring a comfortable and enjoyable atmosphere. Many people highlight the exceptional service and user experience, describing it as unique, well-organized, and stress-free. The team goes above and beyond, making every session special and impactful for all participants. Customers often report feeling calm and happy, noting the beneficial impact on their mental well-being and overall mood. The efficient setup ensures maximum interaction time with the puppies, contributing to a deeply satisfying and memorable experience. Reviewers consistently recommend this unique and therapeutic service.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their knowledge, friendliness, and... See more

User experience

Consumers find the user experience to be overwhelmingly positive, describing it as a great, amazing, and... See more

Service

Clients share positive opinions on service, with many reviewers describing their experiences as incredible... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We booked Serena and her wonderful team at PuppyLuv for my daughter’s birthday party, and it was truly unforgettable. The highlight of the day was definitely the adorable Pomeranian puppies — the chi... See more

Rated 5 out of 5 stars

Amazing experience for my two daughters. The event was very well organised and the labrador puppies were just adorable! Serena and her team were kind and informative, telling us lots about the labrado... See more

Rated 5 out of 5 stars

We hired Serena and her team for my daughter’s birthday party and it was a storming success. All the girls were beyond excited to have little puppies to play with and the Doxiepoo puppies did not disa... See more

Rated 5 out of 5 stars

Puppy Luv and Wellness hosted my daughter's 8th birthday. They were unbelievable - professional, warm, accommodating, and went above and beyond to ensure everyone had the best time. Needless to say, t... See more


Company details

  1. Wellness Programme
  2. Children's Party Service
  3. Event management company
  4. Party Planner
  5. Wellness centre

Written by the company

We organise nurturing and therapeutic puppy-led wellness events whereby we invite an adorable litter of puppies for our customers, and the puppies, to enjoy puppy cuddles and puppy play. We do not participate in any yoga or additional activity during our sessions, instead our customers enjoy spending quality time watching, playing and stroking puppies and dogs to improve the well-being of each puppy and humans alike. It is scientifically proven that spending time with animals improves our mental, physical and psychological health. Interacting with animals has been shown to decrease levels of cortisol (an stress-related hormone) and lower blood pressure. A persons wellbeing and animal welfare is at the heart of our business. We strive to create unique and unforgettable events that provide positive and nurturing/loving interactions and aids our mental and psychological health. We will transform our event space into an outdoor oasis, with a white picket fence enclosure, artificial grass, cushions, blankets, music and more. This, we hope, will add to the overall wellness experience. Our Puppy Luv and Wellness experiences provide great therapy for us and the puppies.


Contact info

4.9

Excellent

TrustScore 5 out of 5

131 reviews

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4.9

All reviews

(131)

33 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Adorable experience

Had an amazing experience playing with the puppies. The hosts are so welcoming and tell you about the type of dog. Really lovely experience would come again.

13 July 2024
Unprompted review
Rated 5 out of 5 stars

Amazing experience!!

I took my daughter to puppy luv today and it was absolutley amazing. When we arrived there were drinks and snacks available for us and the hosts were very welcoming and friendly. The puppies are so cute and lovely to play with and cuddle. My daughter said this is one of the best days of her life and definitely wants to do this again. A lot of thought went into the event and we will definitely be returning. As someone who is not currently able to have our own dog, this was such a lovely experience and has made us very happy. Thanks you puppy luv.

6 July 2024
Unprompted review
Rated 5 out of 5 stars

My mum surprised me and took me to see…

My mum surprised me and took me to see these gorgeous puppies. We had Rottweilers and they were just adorable. We felt really relaxed and comfortable and the hosts were super welcoming and chatty. Would definitely come again!

6 July 2024
Unprompted review
Rated 5 out of 5 stars

Loved it!

Amazing experience! Super friendly and enjoyable experience. Dogs were cute and playful. Well run event, would definitely recommend!

6 July 2024
Unprompted review
Rated 5 out of 5 stars

Amazing time

Amazing time. Cutest puppies and very well run. Will definitely be returning again for other venues and puppies. Thank you!

6 July 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic time at Puppy Luv and Wellness

This was my first time ever attending a puppy cuddles event and I am so pleased I went with Puppy Luv & Wellness! Serena was an absolute angel, she seems extremely passionate about her job and the puppies were adorable!

9 June 2024
Unprompted review
Rated 5 out of 5 stars

Had a brilliant time

Had a brilliant time! Serena is so passionate, friendly and patient. The puppies were a joy to play with. I’ve already told friends and family about this place and I’ll definitely be back soon!

8 June 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic experience for mental relaxation

My 17yr old son has been to several sessions and it is the highlight of his week which has now replaced his more traditional therapy which he was having for mental health reasons. He loves meeting the new breeds of puppies, learning about them and getting to hold and play with them in an intimate and safe environment. Would thoroughly recommend

9 June 2024
Unprompted review
Rated 5 out of 5 stars

Amazing experience

Amazing experience, so calming and fun. As well as the adorable puppies (who are always there with the owner too which is great for their welfare), Serena and her team are also great, really knowledgable on dogs and make sure you have a really great experience.

8 June 2024
Unprompted review
Rated 5 out of 5 stars

Puppy HEAVEN!!!

The most incredible experience, made all the more special by Serena: such a beautiful, generous person surrounded by the most ADORABLE puppies! Only problem (and it’s not even a problem); I now need to convince my boyfriend to buy a pup 🐶

1 June 2024
Unprompted review
Rated 5 out of 5 stars

Amazing experience

I booked a session as a surprise for my daughter’s 9th birthday & she loved every minute of it. The Pomchi puppies were absolutely adorable. Serena was fantastic, very friendly, knowledgeable & accommodating. I’m so pleased we booked this & would definitely recommend this. Suitable for all age groups. Thank you

2 June 2024
Unprompted review
Rated 5 out of 5 stars

Dalmatian puppy joy

My niece, nephew and I had a lovely morning playing, interacting and cuddling gorgeous Dalmatian puppies. We had a fab time, a real mood boost. Very well organised, Serena and her family are knowledgeable, friendly and make it a wonderful experience. Highly recommend it! I will be back. 😀

26 May 2024
Unprompted review
Rated 5 out of 5 stars

Awesome present for little ones 🐶🐶🐶

We booked a session with Puppy Luv and Wellness as a surprise for my daughter’s 10th birthday. This is such a fun thing to do, my daughter really enjoyed it - we had a litter of 8 week old super cute Dalmatians and had a lovely time. Such an unforgettable experience and Serena and her team were so kind and made it so relaxing and easy. We will definitely do this again, awesome way to surprise little ones and a treat for grown ups too. Thank you Serena & Puppy Luv & Wellness!

26 May 2024
Unprompted review
Rated 5 out of 5 stars

The best experience ever

The best experience ever. This was my second time and I will definitely be coming back for more. Serena gives a lot of useful information about the breeds which is very helpful when trying to pick a breed to adopt. Serena and her family are very friendly and accommodating. Thank you again!

25 May 2024
Unprompted review
Rated 5 out of 5 stars

Wonderfully therapeutic!

Well, what better way to spend a Saturday afternoon! I took my 6 year daughter and we both had a great time. The puppies were gorgeous and Serena is so welcoming! We've already booked to go back soon!

4 May 2024
Unprompted review
Rated 5 out of 5 stars

A great experience

A great experience. The organisers had thought of everything, was a very relaxing event. The puppies were a delight and was lovely to learn more about the breed and socialisation. Would highly recommend.

4 May 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing experience

Absolutely amazing experience! So welcoming and a chilled atmosphere. There’s were lots of puppies and they looked well looked after and full of zoomies and cuddles! Would highly recommend and will deffo be visiting again!

30 March 2024
Unprompted review

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