An even exchange of damaged filters was done without an issue. Good variety at different price points. Have purchased multiple filter sets from them for 10 years c 3 furnaces. They are my go to... See more
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Review summary
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PureFilters was only one of few companies that carried filters that fit our airvac. Price was competitive. They kept me informed and up to date once my order was placed. My package arrived before the... See more
Company replied
I read several reviews on the seller before finally making the decision to purchase a whole-home humidifier from PureFilters.ca. To be honest, some of the reviews were somewhat, downright negative, so... See more
A well made product. Quiet, simple to operate. This is our second unit. Original unit was installed in 2007. Would recommend using a professional furnace contractor to install the inlet and outlet d... See more
Company details
Information provided by various external sources
PureFilters (www.PureFilters.ca) is the #1 online air filter company in Canada. Our mission is to make indoor air quality as accessible as possible to Canadians. We do this be carrying a large variety of sizes, trusted brands at wholesale prices and express delivery to your door. We have over 500 5-star reviews from our customers, so find out why Canadians love us today!
Contact info
4.4
Excellent
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 14% of negative reviews
Typically replies within 24 hours
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Their on line site is easy to…
Their on line site is easy to understand. The filters arrived quickly!
4 October 2024
Reply from PureFilters
Cecilia — Thanks for the 5-star review!
Our aim is simple: the right product, fast delivery, and friendly help whenever you need it.
Experience was good although delivery…
Experience was good although delivery of the filter was a bit slow
3 September 2024
Superior Service
In the many years using your products your service has been second to none. The last time I made an error in my order and Donna took care of my problem with no fuss and I received my refund in a timely manner. I will continue to use your service and encourage everyone to do same. Thank You PureFilter.
9 September 2024
Reply from PureFilters
Scott — Really appreciate you taking the time.
Happy to hear everything was smooth; we’ll keep working to make healthy-home essentials easy and hassle-free.
18”x18” filters are hard to find but…
18”x18” filters are hard to find but PureFilters have them. Ordering is easy and delivery quick. Never an issue.
3 September 2024
Reply from PureFilters
Luanne — Thanks for the 5-star review!
Our aim is simple: the right product, fast delivery, and friendly help whenever you need it.
Filters are perfect for our furnace
Filters are perfect for our furnace. Quick delivery.
4 September 2024
Reply from PureFilters
C.King — Really appreciate you taking the time.
Happy to hear everything was smooth; we’ll keep working to make healthy-home essentials easy and hassle-free.
Reply from PureFilters
Marcello — Thanks for the 5-star review!
Our aim is simple: the right product, fast delivery, and friendly help whenever you need it.
Reply from PureFilters
C Porter — Really appreciate you taking the time.
Happy to hear everything was smooth; we’ll keep working to make healthy-home essentials easy and hassle-free.
Merv 13 air filters.
Great product as good prices. Service was A one, delivery seamless.
7 August 2024
Reply from PureFilters
Cal — Thanks for the 5-star review!
Our aim is simple: the right product, fast delivery, and friendly help whenever you need it.
Four Paws Up
This is the only seller that had the filters for my new furnace at a good price, and the shipment was fast! Perfect. Cats just love the giant box, too. Four paws up.
6 August 2024
Reply from PureFilters
Janice— Really appreciate you taking the time.
Happy to hear everything was smooth; we’ll keep working to make healthy-home essentials easy and hassle-free.
Very good service
Very good service! I got the filters at a good price with fast delivery. I strongly recommend PureFilters.
8 August 2024
Reply from PureFilters
Francois — Thanks for the 5-star review!
Our aim is simple: the right product, fast delivery, and friendly help whenever you need it.
They fixed their mistake immediately
Wrong item was sent but they corrected it immediately.
11 July 2024
Reply from PureFilters
Teri — Really appreciate you taking the time.
Happy to hear everything was smooth; we’ll keep working to make healthy-home essentials easy and hassle-free.
Thank you for the service.
6 July 2024
Reply from PureFilters
Suzanne— Really appreciate you taking the time.
Happy to hear everything was smooth; we’ll keep working to make healthy-home essentials easy and hassle-free.
They had the filters I needed at the best prices I found from a local supplier.
They had the filters I needed listed under the correct part number. It was helpful to have the part numbers from many manufacturers listed on the same page. Their prices were the best that I found online and the shipping was fast and reasonably priced.
23 July 2024
Reply from PureFilters
Jordan — Thanks for the 5-star review!
Our aim is simple: the right product, fast delivery, and friendly help whenever you need it.
Reply from PureFilters
Kate — Thanks for the 5-star review!
Our aim is simple: the right product, fast delivery, and friendly help whenever you need it.
Fast shipping
10 June 2024
Reply from PureFilters
Marc— Really appreciate you taking the time.
Happy to hear everything was smooth; we’ll keep working to make healthy-home essentials easy and hassle-free.
Fast delivery of the right filters at…
Fast delivery of the right filters at the right price!
4 June 2024
Reply from PureFilters
Gruffman — Thanks for the 5-star review!
Our aim is simple: the right product, fast delivery, and friendly help whenever you need it.
They are very patient and helpful.
3 June 2024
Reply from PureFilters
Judy & Albert — Really appreciate you taking the time.
Happy to hear everything was smooth; we’ll keep working to make healthy-home essentials easy and hassle-free.
We are still waiting for a second…
We are still waiting for a second filter that we ordered and paid for quite a while ago. That is after you delivered the wrong filters. And we are still waiting for the return label to return those. To top it off, I am a French-speaking customer incapable to be served in my own official language of the country. Aren’t you a Canadian company ?
3 June 2024
On time delivery
4 May 2024
Reply from PureFilters
Danny— Really appreciate you taking the time.
Happy to hear everything was smooth; we’ll keep working to make healthy-home essentials easy and hassle-free.
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