An even exchange of damaged filters was done without an issue. Good variety at different price points. Have purchased multiple filter sets from them for 10 years c 3 furnaces. They are my go to... See more
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Review summary
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PureFilters was only one of few companies that carried filters that fit our airvac. Price was competitive. They kept me informed and up to date once my order was placed. My package arrived before the... See more
Company replied
I read several reviews on the seller before finally making the decision to purchase a whole-home humidifier from PureFilters.ca. To be honest, some of the reviews were somewhat, downright negative, so... See more
A well made product. Quiet, simple to operate. This is our second unit. Original unit was installed in 2007. Would recommend using a professional furnace contractor to install the inlet and outlet d... See more
Company details
Information provided by various external sources
PureFilters (www.PureFilters.ca) is the #1 online air filter company in Canada. Our mission is to make indoor air quality as accessible as possible to Canadians. We do this be carrying a large variety of sizes, trusted brands at wholesale prices and express delivery to your door. We have over 500 5-star reviews from our customers, so find out why Canadians love us today!
Contact info
4.4
Excellent
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 14% of negative reviews
Typically replies within 24 hours
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Simple order and delivery process
They had what I wanted. I ordered it, they delivered. The whole process was simple. No issues.
20 November 2023
Reply from PureFilters
C.A — Really appreciate you taking the time.
Happy to hear everything was smooth; we’ll keep working to make healthy-home essentials easy and hassle-free.
They had the correct filter size (which…
They had the correct filter size (which had been difficult to find) and were super easy to deal with. Happy customer!
4 November 2023
Reply from PureFilters
Carleen — Thanks for the 5-star review!
Our aim is simple: the right product, fast delivery, and friendly help whenever you need it.
Fast shipping
Discount applied when I bought in quantity witch was nice! Will be buying all my filters for my clients through here from now onward
20 November 2023
Reply from PureFilters
Corey — Really appreciate you taking the time.
Happy to hear everything was smooth; we’ll keep working to make healthy-home essentials easy and hassle-free.
I ordered the filter recommended by…
I ordered the filter recommended by Atlas Care. It arrived in a few days and was delivered to my door! It fits well and will do the job as expected. It needs to be replaced every 6 months; I should have ordered two to save on the delivery charges!
Thank you!
27 November 2023
Unprompted review
Reply from PureFilters
Constance — Thank you for the feedback, much appreciated!
PureFilters focuses on a wide selection of air & water filters, quick delivery, and responsive support—glad that came through.
I found your charges extremely…
I found your charges extremely expensive. Last year I bought the same product (from another company) at one-third the price.
7 November 2023
Reply from PureFilters
KA — Thanks for the 5-star review!
Our aim is simple: the right product, fast delivery, and friendly help whenever you need it.
They had the size that I needed
They had the size that I needed as I could not find it anywhere else. The shipping was very reasonable as well.
18 November 2023
Reply from PureFilters
Alex — Really appreciate you taking the time.
Happy to hear everything was smooth; we’ll keep working to make healthy-home essentials easy and hassle-free.
I received my filter quickly and the…
I received my filter quickly and the customer service was great!
4 November 2023
Reply from PureFilters
Julie — Thanks for the 5-star review!
Our aim is simple: the right product, fast delivery, and friendly help whenever you need it.
super service!
21 November 2023
Reply from PureFilters
Ingrid — Thank you for the feedback, much appreciated!
PureFilters focuses on a wide selection of air & water filters, quick delivery, and responsive support—glad that came through.
Fast delivery and product fit perfectly
19 November 2023
Reply from PureFilters
Rachel— Really appreciate you taking the time.
Happy to hear everything was smooth; we’ll keep working to make healthy-home essentials easy and hassle-free.
The email link to order site to placing…
The email link to order site to placing the order and then receiving it on my doorstep was quick and easy. 😊
21 November 2023
Reply from PureFilters
Jim — Thanks for the 5-star review!
Our aim is simple: the right product, fast delivery, and friendly help whenever you need it.
The filters we ordered were sent out the same day
The filters we ordered were sent out the same day. They were here in just over a week. We could not buy them locally, I was told Amazon had them but they would not send them to B.C., plus the price was within a few dollars. I will definitely buy them again.
5 November 2023
Reply from PureFilters
Pat — Thanks for the 5-star review!
Our aim is simple: the right product, fast delivery, and friendly help whenever you need it.
Reply from PureFilters
GK— Really appreciate you taking the time.
Happy to hear everything was smooth; we’ll keep working to make healthy-home essentials easy and hassle-free.
Good Service - quick
Decent website. Easy ordering. Quick service and responsive staff.
4 November 2023
Reply from PureFilters
Ryan — Thanks for the 5-star review!
Our aim is simple: the right product, fast delivery, and friendly help whenever you need it.
I couldn’t find my high efficiency…
I couldn’t find my high efficiency furnace filter at my local retailers and my trusted plumbing, heating and HVAC Company was going to charge me a ridiculous amount of money to change out the filter. I found pure filter.ca on the Internet found the filter I needed, ordered it as the price was almost half. The cost the HVAC company was going to charge. I am thrilled that pure filter.ca is out there. They delivered the filter in a in strong packaging, so it was in perfect condition when it arrived. Thank you.
11 July 2023
Reply from PureFilters
Sandra — Really appreciate you taking the time.
Happy to hear everything was smooth; we’ll keep working to make healthy-home essentials easy and hassle-free.
Reply from PureFilters
Robert— Really appreciate you taking the time.
Happy to hear everything was smooth; we’ll keep working to make healthy-home essentials easy and hassle-free.
Efficient and fast delivery
11 October 2023
Reply from PureFilters
Paul — Thanks for the 5-star review!
Our aim is simple: the right product, fast delivery, and friendly help whenever you need it.
Great experience and fast shipping
Great experience and fast shipping. Exactly what I required
5 October 2023
Reply from PureFilters
Paula — Thank you for the feedback, much appreciated!
PureFilters focuses on a wide selection of air & water filters, quick delivery, and responsive support—glad that came through.
Reply from PureFilters
Rob— Really appreciate you taking the time.
Happy to hear everything was smooth; we’ll keep working to make healthy-home essentials easy and hassle-free.
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