Pure Heavenly Ltd Reviews 11,805

TrustScore 4 out of 5

3.9

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See what reviewers are saying

Rated 5 out of 5 stars

As of yet we have not tasted but after a rocky start due to courier company loosing parcel the chocolate will be well anticipated and has been worth the long wait. Now tried Dark Cherry Smooth Creamy... See more

Rated 1 out of 5 stars

The taste was truly diabolical, don't fall for the false hype, there are so many better options out there !!!

Rated 5 out of 5 stars

Chocolate is my ‘go to’ for every life’s event; happiness, stress, sadness, holidays etc. However there is a price to pay for the amount of sugar & fat content unless you can bear to have the taste &... See more

Rated 5 out of 5 stars

I tried Pure Heavenly after seeing a Dragon’s Den ad on Instagram. I was very pleasantly surprised. Personally I think the dark bars are by far the best, with mint, orange, ginger and raspberry being... See more

Company details

  1. Chocolate shop
  2. Chocolate Artisan
  3. Chocolate Factory

Written by the company

Dairy free chocolate alternative. Vegan and low sugar. Made with rice and sweeteners. Pure Heavenly is now owned by Walkers Chocolates Ltd. The original founder and creator, Stephen Conway, left the business in March 2022.


Contact info

3.9

Great

TrustScore 4 out of 5

12K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Surprisingly nice if a bit different...

I was convinced to try their chocolate products after watching dragons den, i really liked the presentation and the honesty of the presenter. To be able to enjoy chocolate - one of my favourite things, in a health way was very appealing. Being a keen jogger and average sporty person i don't want to pile on sugar and fat! The item arrived quickly after ordering 4 80gram bars. The chocolate is notably different from brands on the counter but is still sweet and enjoyable, some flavours require an adaption to the taste but nothing was off putting. I look forward to trying more in future!

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11 August 2022
Unprompted review
Rated 1 out of 5 stars

Don't bother

The taste is ok. It's not your amazingly tasty and addictive milk choc from one of the well known brands sort of taste, but given it's free from so many things, that wasn't a huge surprise.
The reason I'm giving so few stars is the best before date is only 4 months after purchase, which in itself wouldn't be a problem if they actually told you this up front on the website. Now I have choc I was going to gift that I can't gift when I want to. So it'll either go in the bin or I'll offer it up to others as samples. I could have given the money to charity.

30 July 2022
Unprompted review
Rated 1 out of 5 stars

Quite frankly awful

Quite frankly awful. Doesn’t taste like chocolate at all and appears to have a good proportion of saturated fat in it which I’m sure is not good!

29 July 2022
Unprompted review
Rated 1 out of 5 stars

Mockolate

This should be called mockolate.. bought 2 starter packs omg dont know which flavour is worse and omg the after taste. Really wanted to support this company as I'd seen them on dragons den. Worse £25 I've ever spent.

23 July 2022
Unprompted review
Rated 2 out of 5 stars

Firstly the chocolate' is very expensive for what it is

Firstly the chocolate' is very expensive for what it is and secondly, it does not taste particulary nice. The advertising has really hyped up this product !

I ordered 8 smaller bars of the dark and mixed flavoured chocolate and also 6 larger bars. I didn't like any of them and there was an after-taste which was unpleasant. I love chocolate but gave away most of this chocolate to my hubby !

22 July 2022
Unprompted review
Rated 2 out of 5 stars

This is very expensive and sadly also…

This is very expensive and sadly also very unpleasant. I bought it to support a laudable cause but it is so buttery and sweet it makes me feel sick. I also got two orange bars in my mixed pack and no sign yet of a replacement salted caramel… not that I want it. They’re going in the bin unfort. Totally not to my taste.

20 July 2022
Unprompted review
Rated 1 out of 5 stars

Poor service

As well as my review which did not rate the chocolate I would like to say I also ordered a larger bar of the milk chocolate which was offered at a cheaper price when bought with the sample box. The sample box arrived but I never received and still have not received the large bar not good service at all very unimpressed all round.

12 July 2022
Unprompted review
Rated 1 out of 5 stars

Not cheap but nasty

I should of read the reviews before spending such a massive amount on this so called chocolate. I had to give up sugars in my diet, so I thought this would be a good substitute. Unfortunately this chocolate contains lots of fake sweaters and it taste sickly with no chocolate flavour and a massive lingering taste of margarine. I would not think this chocolate is good for anyone trying to look after the body. Waste of money..

8 July 2022
Unprompted review
Rated 5 out of 5 stars

Amazing chocolate

After watching on social media this business’s delivery to the dragons we were keen to try out their chocolate.
My husband is a chocolate connoisseur but has a dairy intolerance which he tends to ignore for the sake of a taste of good chocolate, and suffer afterwards .
We thought we would order small first and see what we thought….wow what a shock it was amazing!
Dark choc orange and white choc raspberry cheesecake, tastes amazing, dark but creamy with no bitterness and just simply perfect. We shared the small bar and were definitely impressed. Well done but our small ‘starter’ packs were not enough! We have found our new chocolate and we will be ordering again but bigger 👍🏼

22 June 2022
Unprompted review
Rated 5 out of 5 stars

Wow!

Wow! Just placed my 3rd order in a week. Thank you for thinking about us coeliacs & my friend who can't have soya. For me the Smooth chocolate is the best, tastes like chocolate used to. Also ordered a large sample box for that important date July the 4th... my friend's birthday. She's going to love them. Some of the other ones I have yet to try but I'm looking forward to it.

20 June 2022
Unprompted review
Rated 2 out of 5 stars

Not impressed

Ordering was easy quick deliver thats where it stops the taste is false very bland no texture worst still is the unpleasant aftertaste leaves my mouth very dry for ages. I cant see why dragons den thought it was the best tasted. Oh dear i will never trust them lot again. Waste of money for me.

18 June 2022
Unprompted review
Rated 1 out of 5 stars

I can usually eat anything

I can usually eat anything . This chocolate,( i use this term loosely), is horrid. Wasted money, would not recommend at all. Not a great taste and leaves a bad aftertaste. Would never buy again.

9 June 2022
Unprompted review
Rated 1 out of 5 stars

Awful taste - Awful texture

Awful taste, awful texture, ordered after seeing the Dragons Den reaction, never trusting that show again.

It’s not chocolate, it’s a fatty tasting bar with a horrible aftertaste.

We got the mixed box, 80% of which is now in the bin!

9 June 2022
Unprompted review
Rated 2 out of 5 stars

Not chocolate, not great

Should have looked at this site before ordering. Firstly, it’s not chocolate - it can’t call itself that and on the packet it states “chocolate alternative “.

The aims are laudable, especially the No palm oil, but don’t buy this expecting it to taste like chocolate. As it’s nowhere near as good and at £1.50 per 30g bar is really expensive.

You’d be better off with a Galaxy or Dairy Milk or any of the more expensive brands that you can find on any high st or online.

Not a great taste or texture.

2 June 2022
Unprompted review
Rated 2 out of 5 stars

Don't fall for the hype as I did

Don't fall for the hype as I did. I thought that finally there would be a good low sugar chocolate, but it tastes artificial, has a strange texture and is simply just not good. Not even the best diabetic chocolate on the market. Very disappointed.

24 May 2022
Unprompted review
Rated 1 out of 5 stars

I think cheap margarine, hubby dog chocolate

Ordering was simple and I went for a taster pack. Sadly I was lured in by the branding and waffle. The chocolate is awful like eating a slab of cheap margarine. So I gave it to hubby who after a first taste said “it tastes like dog chocolate”. A waste of money and now I have a load of chocolate even hubby won’t eat.

8 May 2022
Unprompted review
Rated 2 out of 5 stars

Ordering and delivery was great

Ordering and delivery was great, but I'm really disappointed with the product- it's nothing like chocolate. Has no taste and an unpleasant texture. Disappointed that I bought £20s worth and really don't like it.

19 April 2022
Unprompted review
Rated 1 out of 5 stars

After reading rave reviews ordered a…

After reading rave reviews ordered a selection box. So far 3 of us have tried 3 different flavours and have all been unimpressed. Personally I find the texture & the underlying taste of artificial sweeteners (or whatever is used as a sugar substitute) really unpleasant.

10 April 2022
Unprompted review

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