I always recommend this family run business. I have been using them for a while, I am confident that my stationery will be delivered on time and in perfect condition. Supporting an indie is a lo... See more
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See what reviewers are saying
My first order was for some fountain pen ink, and they shipped it the same day I ordered it, and it arrived the next day. There was a minor issue with one bottle of ink and they replaced it no proble... See more
Quick turnaround time - from order to ship out though the shipping confirmation e-mail could've included the tracking number first time round. Items arrived safely. Extra layers of plastic wrap for in... See more
They have one of the best collection of fountain pens and inks in the UK. Especially if you are looking at TWSBI or DIAMINE products. Very much affordable and the shopping experience has been fantasti... See more
Company details
Information provided by various external sources
**We used to actively use Trustpilot and encourage our customers to review us on it. We have now moved to Feefo. Customers can still write reviews here, but this is not as reflective of our customer experience as Feefo is the active review site we use which sees each customer we have being directly contacted and asked to review their experience with us** . We are an online retailer of pens, pencils, notebooks, inks, refills and accessories. We have been selling stationery online since 2004 and have been quite knowledgable in what we do... some might even say pen experts! We can offer engraving, fountain pen nib customisation and servicing. We are also are one of only a handful of worldwide retailers of Noodler's Ink and TWSBI pens and are real specialists in Pelikan pens.
Contact info
12 Waterside Court, NP20 5NT, Newport, United Kingdom
- info@purepens.co.uk
- purepens.co.uk
4.8
Excellent
3k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service!
Fast shipping, well packaged, and came with a sweet treat. You have my heart. <3
25 March 2019
Unprompted review
Excellent and fast service
Excellent and fast service, high quality products!
25 March 2019
Unprompted review
Amazing service!
I ordered the pen and ink on 12 March 2019 at about 10:30 am, and it arrived at about 10:00 am the next morning -- using standard Royal Mail!
Fantastic service, and a fantastic pen. Thank you.
24 March 2019
Unprompted review
Excellent quick service
22 March 2019
Unprompted review
Great service
Great service, products as described and arrived earlier than expected!
21 March 2019
Unprompted review
The place to go when you need more ink…
The place to go when you need more ink in your life.
21 March 2019
Unprompted review
Good experience
Good experience. No problems and quickly gestion. Items received as expected.
Thanks you Pure Pens.!
21 March 2019
Unprompted review
Very satisfied customer
Very pleased and impressed with Pure Pens customer service my Inks were received the day after I ordered them and were very well packaged. I would certainly recommend them
20 March 2019
Unprompted review
Eerything perfect
Eerything perfect, except some restriction in the number of items that I could buy.
20 March 2019
Unprompted review
Unexpectedly fast delivery and very…
Unexpectedly fast delivery and very safely packed ink. 5 stars worthy
20 March 2019
Unprompted review
Excellent service.
Excellent service. Great choice on website. Order arrived next day. Highly recommended.
19 March 2019
Unprompted review
Brilliant as always
18 March 2019
Unprompted review
Ordered twice
Ordered twice. The delivery were really fast and both came with surprise small gifts.
18 March 2019
Unprompted review
Knowledgeable friendly people who are great to deal with.
Fast delivery, well priced products but above all, knowledgeable friendly people who are great to deal with.
17 March 2019
Unprompted review
Ink samples
Pure pens web site is very easy to navigate, after placing my order the ink samples of there new inks arrived within a few days.
There is enough ink in each of the vials to fill several pens, so I have used various nibs to see how the ink looks ie M-B-Stub.
I will be ordering full size bottles of ink in due course.
16 March 2019
Unprompted review
Pure Pens Inks
After enjoying samples of Pure Pens inks, quickly ordered full bottles! Fast and reliable service!
16 March 2019
Unprompted review
Superb range of pens and inks
Superb range of pens, inks and accessories, and fantastic next day delivery service. Their own brand inks are superb too, and at such a reasonable price. I’m certainly going back to Niche Pens.
15 March 2019
Unprompted review
Order dispatched within 30 minutes!
I put in my order and, within half an hour, it was dispatched and arrived the next day. All the inks and pens were packed securely. Great service - I will be ordering again.
15 March 2019
Unprompted review
Great service
Prices seemed comparable with anywhere else I looked but the service...WOW!!!
Ordered Thursday, arrived at my address in Shetland by Saturday lunchtime. Outstanding.
14 March 2019
Unprompted review
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