PURI5 Reviews 

1,363
•
TrustScore 3 out of 5

3.2

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Rated 2 out of 5 stars

Products are okay. Had the wax pen for couple months, then bought a replacement bowl for it but still wasnt working. Emailed out to them about problem and went back and forth and sending pics; did thi... See more

Rated 5 out of 5 stars

I definitely like this dry herb vaporizer. The features I like and appreciate are: the small size, it’s easy to clean, the glass mouth piece is nice, rechargeable, it has adjustable temperature range... See more

Rated 5 out of 5 stars

Scott was a savior, out in NY office's... He gave us the true customer service experience that we've come to miss in this country. Not to mention how above and beyond your Puri5 wickless ceramic cartr... See more

Rated 1 out of 5 stars

Honest review- One of the most over rated food services around been a month and have good repetition almost every 2 days and not to forget- they even have trouble in remembering if they hve sent the f... See more

Company details

  1. Vaporiser shop
  2. also in
  3. Tobacco shop

Information provided by various external sources

PURI5 Vapor Technology, The Art of Vaporization, EST. 2013. Through our extensive resourceful research, we design, modify, innovate, and perfect the finest herbal vaporizers to offer our clients at a bargain price. Our mission is to produce the best dry herb vaporizers to promote a cleaner and a healthier lifestyle, we stand behind our products like no others, it's our commitment and dedication to our brand and to service our clients. The R&D on our vaping technology and its improvement will continue as we grow in demand. We will never stop to learn from your feedback, so we encourage you to write about your experience with our products. We take the time to test our products so that they are efficient and of the highest quality in vaping performance.


Contact info

3.2

Average

TrustScore 3 out of 5

1k reviews

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3.2

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(1,363)

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Rated 5 out of 5 stars

Great purchase

Great purchase, it's basically a portable bong with no flames. Definitely worth it, there should be some instructions though.

27 March 2021
Rated 1 out of 5 stars

I purchased the magnum 2 and water…

I purchased the magnum 2 and water filtration addition a few weeks ago. The vaporizer itself works great but the water filtration piece is defective and leaks. I've reached out to the puri5 customer service a few times on facebook but never heard back from them. So I guess its just the luck of the draw if you'll get a piece that works or not. I was very disappointed because I was so excited to try it out.

26 March 2021
Rated 5 out of 5 stars

Received it yesterday, it's my new best friend

I received it yesterday (Only 2 DAYS After I ordered it btw) & have already been using it. So far, I LOVE the smoothness of the draws. I love the ease of filling & I absolutely ADORE the water pipe attachment. My Only complaint is that the darn thing gets REALLY hot. They need to make a sleeve for it that protects your hand from the heat of the thing. But seriously, that's the only thing I can find to complain about this vape. It's easy to clean out & repack, it's just the easiest flower vape I've found so far to maintain, which is good for me because the ones that required intricate cleaning usually lasted as long as the 3rd cleaning before I got tired of maintaining the things & put them up. I think I found my new best friend. But seriously Puri5 guys, can you make a sleeve for the thing to protect our hands from the searing heat? Thanks!

25 March 2021
Unprompted review
Rated 2 out of 5 stars

Shipping bad

I’ve been waiting weeks for 2 small screen filters that could have been mailed via envelope and received in 3 days tops

23 March 2021
Rated 5 out of 5 stars

love the titanic 3

love the titanic 3. Also bought the bubbler attachment. Get great smooth rips and awesome clouds. I totally recommend the titanic 3.

23 March 2021
Rated 2 out of 5 stars

Unhappy Purchaser

I am not overtly happy with this product. Now maybe I have not quite figured out how to use it correctly but I cannot get a good draw from it. It is fully charged with fresh flower ground up in it, then the mouth piece gets too hot to draw from so I put it down and use other devices to satisfy myself.
UPDATE: Tried again as the reply above states. No change. Tried Bubbler attachment, and couldn't even fill the chamber. Temp is at Factory 374 deg.

23 March 2021
PURI5 logo

Reply from PURI5

Hello,
Convection vaporizers using hot air to extract, therefor, if packing too tight and restricting the air flow you won't be able to get a good draw. Try packing it full and snug but not too tight and give it a try. Draws should be slow and long draws (4-5 seconds) so the hot air can penetrate through the chamber.

eidt1. When using the water bubbler, the recommended temp. is 415 , since vapor is pulling through water, it'll cools down the vapor so the temp. must be set to 415 or higher.

Rated 4 out of 5 stars

Love the titanic 3

After i switched the herb grind in the chamber it seems to burn much better I like it so much more than I did when I first tried it. The titanic three is great!

22 March 2021
Rated 1 out of 5 stars

You know the customer service is bad when...

You know the customer service is bad when they sign off “customer service” to avoid accountability. I literally received a reply that was just “yes”- no capitalization, no punctuation, no professionalism. You’re doing yourself a disservice, truly. I loved the titanic3 and it’s possibly the best vape I’ve ever used for dry product, but I will never spend another dollar with your company due to your garbage customer service. I’m still waiting on a replacement or refund for the overheating magnum3 I purchased, which your representative didn’t seem to believe me or was just being rude. Your products aren’t cheap, your customer service is. To clarify, I work in customer service myself and there’s no excuse. Disappointing and upsetting.

20 March 2021
PURI5 logo

Reply from PURI5

Hello Krysta,

I'm the supervisor , sorry about the delay with your case. Your feedback brought to my attention and I've took actions. You should've received your $50 refund in difference by now, and the Titanic3 will be shipped out on Monday , with the return label included. I've spoke to our staff that handled your case , he mistakenly closed out the case and we apologize.

Rated 1 out of 5 stars

Never ever ever would recommend this

Tastes horrible, battery rub out right away, the customer service is awful.
This is worth 60$ TOPS not 200$. This is a gimmick and I do NOT recommend it to anyone. Especially if you bought it thinking you will save money, because it burns weed so fast and tastes so horrible.

10 March 2021
PURI5 logo

Reply from PURI5

Hello,
Vaporizing flowers is the alternative and healthier way for most of us, but not for everyone.

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