PURI5 Reviews 

1,363
•
TrustScore 3 out of 5

3.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

Products are okay. Had the wax pen for couple months, then bought a replacement bowl for it but still wasnt working. Emailed out to them about problem and went back and forth and sending pics; did thi... See more

Rated 5 out of 5 stars

I definitely like this dry herb vaporizer. The features I like and appreciate are: the small size, it’s easy to clean, the glass mouth piece is nice, rechargeable, it has adjustable temperature range... See more

Rated 5 out of 5 stars

Scott was a savior, out in NY office's... He gave us the true customer service experience that we've come to miss in this country. Not to mention how above and beyond your Puri5 wickless ceramic cartr... See more

Rated 1 out of 5 stars

Honest review- One of the most over rated food services around been a month and have good repetition almost every 2 days and not to forget- they even have trouble in remembering if they hve sent the f... See more

Company details

  1. Vaporiser shop
  2. also in
  3. Tobacco shop

Information provided by various external sources

PURI5 Vapor Technology, The Art of Vaporization, EST. 2013. Through our extensive resourceful research, we design, modify, innovate, and perfect the finest herbal vaporizers to offer our clients at a bargain price. Our mission is to produce the best dry herb vaporizers to promote a cleaner and a healthier lifestyle, we stand behind our products like no others, it's our commitment and dedication to our brand and to service our clients. The R&D on our vaping technology and its improvement will continue as we grow in demand. We will never stop to learn from your feedback, so we encourage you to write about your experience with our products. We take the time to test our products so that they are efficient and of the highest quality in vaping performance.


Contact info

3.2

Average

TrustScore 3 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.2

All reviews

(1,363)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Product

Excellent Product , Great service will recommend for friends or family. Had a problem with my bubbler from manufacturing and costumer service handled in the best way with on problems sent a new one.Great friendly attitude .

3 March 2021
Unprompted review
Rated 3 out of 5 stars

I found customer service to be…reluctant to offer real help

I found customer service to be offensive. They assumed that I was not following instructions properly and it turned out that their instructions were wrong. And I think they knew that. It would have been more respectful to come right out and apologize for faulty printed instructions and then be way more proactive when helping the customer with the proper step-by-step. Service was only acceptable because they kept on it.

27 February 2021
Rated 5 out of 5 stars

Finally, I can Smoke Dry Herb in Public

I waited patiently for their Black Friday deals in 2020, and it was well worth it. This is my first ever dry herb vape pen (I got the Magnum 3) so there definitely is a few weeks adjustment period to understand how much to pack it, what temperature settings worked best for me, and how much to inhale to get my desired high. I was really impressed by their detailed page of temperature settings. You can find this info on the "Blog" tab on Puri5's homepage.

My personal experience: I have a low tolerance, so I pack it halfway (sometimes less, sometimes more) and I use the glass bubbler attachment as often as I can for the cleanest hits. I start my temp off at 375, and I only keep it running for a very brief period of time. I'll take one to two puffs, and I'll actually shut it off as I'm taking my 2nd puff, to clear out any remaining vapor. I usually raise the temperature the more I burn through the remaining herb in the chamber before it's completely toasted. Again, with the bubbler, the hits are clean, even when the herb gets really dark brown.

Using the pen this way really helps you conserve your herb better if you know how to use it and works really well if you have a lower tolerance.

The only drawback is the time it takes for you to regularly clean and maintain your parts and keep them clean. Because the parts are smaller, you will want to clean it out after every 2-3 uses for best results. I advise saving up for an extra bubbler piece or two, so that way you don't always have to take the time to clean it-- you can just grab a new clean one, and clean your bubblers all in one go when you're ready. (whether you're cleaning one bubbler or three, it will take about the same amount of time)

In conclusion, yes, it's a bit of an investment, but it's worth it if you:

1) Want a convenient, portable way to smoke dry herb
2) Have a low tolerance and want a more effective way to burn through your dry herb supply more slowly and efficiently without ash.
3) Want super clean hits without using an actual full sized bong.

Keep in mind, the Magnum 3 can either burn through your supply faster than normal or slowly, depending on how you use it. If you have a high tolerance, pack your chamber full, and burn it with high temperatures-- you may end up burning through your supply faster than you anticipated. It's all about adapting to your Magnum and using it the best way that suits you. Worth it? I think so.

22 February 2021
Rated 4 out of 5 stars

This little guy is awesome

This little guy is awesome! I found only packing half full with a light tap down works great and I get ripped. Best part is the smell, virtually non existence. Only reason not 5 stars is battery life and price. You can pick up spare batteries and charges, but for 200 this should last longer. But for no smell almost worth a few extra dollars. Definitely worth it if smell is an issue.

18 February 2021
Rated 2 out of 5 stars

Pretty sure there is something wrong…

Pretty sure there is something wrong with my magnum 2. The battery runs out after each use. How can I get this fixed

16 February 2021
PURI5 logo

Reply from PURI5

Hello,

It’s the battery. It might not have completed the initial charge, or the battery is a defect. Please email warranty@puri5.com your order number and get the battery replaced.

Rated 5 out of 5 stars

Puri5 Magnum 3

I've been doing this for ten years now and am very happy with the Magnum 3. The flavors that I get are fantastic and the bubbler is a nice touch.(still don't understand it lol) Great product no complaints

15 February 2021
Rated 5 out of 5 stars

Received wrong item by mistake barely…

Received wrong item by mistake barely mentioned it and a replacement was on the way before I asked. The customer service was so good since they’re not requiring me to send back the new wrong battery, I just have to get the Magnum 3 and I can use it too. 😎

13 February 2021
Rated 3 out of 5 stars

Checkout was ok

Checkout was ok, don’t think I had an issue with it. Now I am for the product feedback email which I am not so happy about, but I am trying to work with some staff members to get assistance.

6 February 2021

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look