I can only say my experience has been totally positive from James Garland our main contact and Shannon Ormesher . We unfortunately had our first sale fall through after almost five months and were dev... See more

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Company details
- #28 of 29 best companies in Estate Agents
- #43 of 49 best companies in Estate Agent
About Purplebricks
Written by the company
We’ve always challenged the status quo of the estate agent industry – and it’s time you did too. We’re rebuilding Purplebricks to make your move simpler, fairer and even more efficient.
Our all-in-one package comes with everything you need to sell your property – at one fair, fixed fee with multiple ways to pay. Plus, there’s optional add-ons if you want to boost your sale.
When you sell with Purplebricks, you’ll have a local estate agent and a team of experts by your side, from the first chat to handing over the key on moving day. Along with everything needed to sell today – a premium and featured listing on Rightmove, Zoopla and On The Market listings, professional photography, a 360° virtual tour, and an app to manage your sale.
Why you'll love Purplebricks:
- One fair, fixed fee. See it straight from the get-go. No surprises.
- One simple selling package with everything you need to sell with maximum exposure for your home.
- Multiple ways to pay – pay upfront or when you've sold.
- Trusted estate agents with heaps of local knowledge.
- An app to manage your sale – message buyers, accept viewings, negotiate offers, 24/7.
With over 117,000 5-star reviews on here (that’s more than any other estate agent, if you’re counting), thousands of sellers have already saved millions using Purplebricks.
Visit our website for the latest, and to book a free house valuation.
Contact info
Purplebricks Property Limited (trading as Purplebricks), 146 Freston Road, W10 6TR, London, United Kingdom
- 0800 810 8008
- customersupport@purplebricks.com
- purplebricks.co.uk
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Great explanation of process
Great explanation of process. Very friendly and affable personality. Thank you.

Reply from Purplebricks
Joe Snookes the local agent was…
Joe Snookes the local agent was absolutely amazing! Thank goodness for his excellent work. The third party company Simplyfy were absolutely dreadful, I wouldn’t want our buyers to ever go through that again.

Reply from Purplebricks
Stephanie Davies , very helpful and pleasant lady
Stephanie Davies was assigned to us for a valuation on our home. She is a very pleasant lady and although we decided to go for refurbishment against selling, Stephanie kept in constant touch. If we do decide to sell in the future, she will be our go to lady without a doubt.

Reply from Purplebricks
brilliant
Thay have been brilliant from the start, helped me so much and made it so simple. The staff have been brilliant and the service been excellent. Thanks for everything.
Chelsea
Once Chelsea Norcup as assigned to my sale, I felt very supported, she answered any questions quickly and got my sale progressing nicely. I would highly recommend her.
Stephanie is knowledgable and went the…
Stephanie is knowledgable and went the extra mile. She is easy to speak to as well as professional. Recommend.
Jag came to value my property he gave…
Jag came to value my property he gave me an honest , genuine estimate. I know Jag will do his utmost to assist me in my house sale because of the kind of person he is I have every faith in him doing so. He is such a kind, professional gentleman.
Sara Davey-Turner was excellent…
Sara Davey-Turner was excellent throughout. She was well prepared, highly knowledgeable, and got straight to the point without wasting any time. Sara took the time to explain everything clearly, leaving me feeling very well informed and helping me plan my next steps with confidence. A professional, efficient, and reassuring service from start to finish. Highly recommended.
Friendly and informative
It was all just so easy! We made an appointment with Sarah (Hazel Grove), and she was able to value our house and explain all the details, it was that quick and simple. She was friendly, informative, knowledgeable and extremely personable. I would highly recommend and feel very confident that we have chosen purple bricks. Thank you Sarah.
Friendly & very helpful agent 👍
Shane was very informative
Shane was very informative. We were cold how it would work and evaluation everything we wanted was explained properly and clearly
Communication issues
The valuation and getting it on the market went well, but once we had a buyer it was not so good.Communication was poor and I was constantly chasing Purple Bricks to move things along. Ours was a simple 2 person chain, would not recommend Purple Bricks if you want to proceed quickly.

Reply from Purplebricks
Great service and very professional…
Great service and very professional made everything clear.
Graham Foster
Graham was extremely keen on helping me sell my property at the best price. His confidence took the sale through with ease.
As you can imagine, selling a property can be a daunting experience.
Graham made sure to make the experience less stressful by:
-Making himself accessible at any time.
-Giving me regular updates
-Providing support during anxious times
Thank you for everything you've done, it's life changing for me :)
Purple Bricks is the future
Put our house on the market and 3 days later it was sold. I don’t really understand why people use old fashioned and outdated estate agents as most people look online at Rightmove or Zoopla.
Not only that it saved me £5500 on traditional fees.
Extras
All we did was supply them with anti laundering documents £80 for checks, to prove who we were. Paid £119 for a EPC certificate which you need regardless of who you use and it went online. Used my own solicitors so I can have face to face contact rather than use their recommendation.
It’s the way of the future
My son has also used them without any issues. Highly recommended
The lady doing the evaluation was…
The lady doing the evaluation was really nice explained what the company did how they value the houses what would need doing and said houses were selling fast in rossington
Alan Parker was very helpful in his…
Alan Parker was very helpful in his valuation and made sure all of our queries were properly addressed.
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