Purplebricks Mortgages Reviews 556

Your service was excellent and much appreciated.

Lisa was really supportive during the whole process. She made sure I understood all of my options and took the time to thoroughly explain everything. She kept me updated at every stage and was always quick to answer my questions. Lisa really helped make the whole experience much less stressful, and I truly appreciate her support. I would highly recommend her!

Professional. Very prompt in providing support and clear information. Thank you, Chhavi Chagger!

Absolutely fantastic, nothing to much bother would highly recommend
Especially Mimmi great communication, with lots of good advice during the process what can be stressful reassured me the whole way though Thank you Mimmi.
Also Nigel who has also kept me informed.
Through out thanks Nigel.

Lydia was very helpful and professional, she explained everything clearly, the whole process was very quick, I highly recommend this person and I will definitely use her services again in the future.

Great team that provides you with Best Fit products/Solution. Simply very reliable and supportive all through the stages.

Advisors very informative, and followed up the case all right to the end.

Exceptional service provided. The mortgage team are outstanding and they are so knowledgeable. Prompt feedback to my enquiries and are always available to help.
I will strongly recommend Purple bricks.

We have just had a mortgage appointment over the telephone with mortgage advisor Lydia Fallows,
Lydia was fantastic, she answered all mine and my partners questions with ease. Although over the phone,it felt like we were in a room together which was great.
Everything was explained thoroughly and Lydia definitely had our best interest prioritised throughout the whole call.
We can’t wait to continue our process with Lydia as our mortgage advisor!

Lisa at purple bricks made the mortgage process seem simple and easy. Explained every part in detail without the need to ask many questions. Daisy will now take over and help me throughout the rest of my mortgage if I have any issues or questions, which I think is a very useful service.
Highly recommend.

I dealt with Angela and Ajay, both of whom were very helpful and explained everything really clearly.
I had a rate secured but then was able to change it as the interest rate had come down.
I had questions along the way which were answered quickly and in full.
I was then contacted on the day of the product transfer to check everything was ok.
Great service.

Very good service, friendly and informative customer service. Would highly recommend. Thank you

Ajay has been incredibly helpful and professional throughout my remortgage and product switch process. He explained everything clearly, was always available to answer my questions, and made the entire experience smooth and stress-free.

What stood out most was his attention to detail and genuine care in making sure I got the best deal tailored to my needs. He also followed up to check on my protection and insurance options, which shows how committed he is to providing a complete service—not just a transaction.

I felt fully supported every step of the way and wouldn’t hesitate to recommend Ajay to anyone looking for mortgage advice or support. Thanks again for the excellent service!

Great communication and feedback, assisted us where needed. Easy to engage with and willing to assist and help.

It was a good service and after been rejected by our first lender Steve my advisor found Leeds building society really appreciated... Always kept up to date

We would like to thank Sophie and Katie for all their help and efficiency during the whole process of buying our first home.

Sarah and Alex

Esha was amazing throughout our mortgage process - always patient, responsive, and clear in her explanations. She made what could have been a stressful experience feel simple and manageable. We truly couldn’t have done it without her. Highly recommend, and thank you so much for everything! 😊

Very efficient and helped us get the best rates in the market

I had the pleasure of working with Iryna and Katie (Case handler) from Purplebricks Mortgages, and I couldn't be more impressed with their service. From the start, Iryna was incredibly responsive and proactive — answering my queries quickly and clearly, with minimal hassle.

Iryna took the time to fully understand both my financial and residency situation, and gave me honest, practical advice on which lenders would be most likely to accept and approve my application. Their insight and guidance gave me real peace of mind.

What really stood out was how Iryna went above and beyond — not only did she submit my application to a lender that suited my circumstances, but she also successfully requested a longer mortgage term than other brokers had suggested. This significantly improved my affordability.

Thanks to their efficient handling and expertise, I received a mortgage offer in just 6 working days — much faster than I expected.

Highly recommend Iryna and Katie for anyone wanting a smooth, professional, and personalised mortgage experience.