Purple Turtle Co Reviews 168

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, often highlighting their quality, beautiful design, and suitability as gifts. Many people appreciate the company's commitment to sustainability, noting the eco-friendly packaging and the overall ethos behind the business. Consumers also frequently mention the thoughtful presentation of items, with many arriving beautifully wrapped and intact. However, some customers experienced issues with damaged products upon arrival, specifically mentioning crushed vases. Despite this, reviewers were satisfied with the company's customer service, noting that issues were promptly and effectively resolved, sometimes even with additional gifts provided.

What people talk about most

Product

Reviewers highlight positive aspects of product. Customers consistently praise the high quality and... See more

Sustainability

Customers had positive experiences with sustainability. Reviewers appreciate the planet-friendly and... See more

Based on these reviews

Rated 5 out of 5 stars

Received a propagation station as a birthday gift. Packaging was so cute and I can’t wait to start using. Also love that everything is planet friendly. Would definitely purchase additional products or... See more

Rated 5 out of 5 stars

Bought a lovely propagator in the summer. Husband really enjoyed taking and experimenting with cuttings. Sadly, he accidentally broke one of the vases. I contacted company and was delighted to able to... See more

Rated 5 out of 5 stars

Absolutely love my propagator. Went together very quickly and easily and is even sturdier than it looks. So glad to replace my old pint glass on the window ledge, this is much prettier!

Rated 5 out of 5 stars

Really quick delivery, parcel came neatly packaged and recipient loved the gift! Also love the sustainable ethos behind the business, though would be keen to know what they’re doing to make their prod... See more

Company replied


Company details

  1. #83 of 371 best companies in Gift shop

Written by the company

Discover the perfect planet-friendly gift, delivered gift box ready to your door. Enjoy fully tracked next-day delivery. We also donate to ocean plastic recovery charities with every order and invest in creating educational content to raise awareness for environmental protection. We are a family-run business based in the UK.


Contact info

4.9

Excellent

TrustScore 5 out of 5

168 reviews

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Rated 4 out of 5 stars

Great company.

Although there was a hiccup out of control by purple turtle. Purple Turtle have been amazing! They found a solution and their communication was amazing!
What could have been a terrible experience has now become a good experience and I would use the company again.
Thank you to Jason and all the team.

14 March 2026
Unprompted review
Rated 5 out of 5 stars

Great Gifts

Delivery was fast and the packaging very good. This is the second gift I’ve purchased from Purple Turtle and would definitely say the quality of the gifts are great. Would definitely recommend and will be ordering again.

9 March 2026
Rated 5 out of 5 stars

Wonderful to receive

I received a little crochet positive octopus today from my sis in law an it’s really made me feel very loved and cared for. Such a lovely idea and I am so lucky to have wonderful people. This is such a wonderful idea to show people you care and do something positive.

25 February 2026
Unprompted review
Rated 5 out of 5 stars

Cute gift!

Received a propagation station as a birthday gift. Packaging was so cute and I can’t wait to start using. Also love that everything is planet friendly. Would definitely purchase additional products or give as a gift.

3 February 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend Purple Turtle Co…

Ordered from Purple Turtle Co multiple times, absolutely love the care and attention that goes into each and every gift set. Added bonus is that it’s all plastic free and helps save the planet by donating to green spark which makes me love it even more! Highly recommend!

24 January 2026
Rated 5 out of 5 stars

Great gift from a great company!

I received a propagation gift for my birthday from Purple Turtle. It was wrapped beautifully and the contents arrived intact. I really like the fact that there is a guide on how to propagate and a free 6 month membership to the Greg app. The gift looks great and well made. Just hope I can do it justice!
One final note, I like Purple Turtle’s approach to their business and sustainable gifting.

25 January 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic!

We bought two boxes and spent New Year's Eve with friends, we spent about 1 hour doing it--it was hilarious! The different levels of artistic abilities actually made no difference--great fun!

2 January 2026
Rated 5 out of 5 stars

What a find

What a find!
Such lovely, original gifts. Bought 5 as table gifts for Christmas and everyone loved them
Each original and well crafted along with a humorous quote - what’s not to love?

20 December 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic little propagator

Absolutely love my propagator. Went together very quickly and easily and is even sturdier than it looks. So glad to replace my old pint glass on the window ledge, this is much prettier!

6 January 2026
Unprompted review
Rated 5 out of 5 stars

Exemplary customer service

Edit:
Jason from Purple Turtle went above and beyond to rectify my issue with damaged product.
The vase was replaced and they sent me an additional gift that I will share.
Two thumbs up for outstanding customer service.

I received a 3 vase propagation set as a gift and one of the vases was crushed. There was no obvious damage on the outside of the box, just a handful of crushed glass inside.

29 December 2025
Unprompted review
Purple Turtle Co logo

Reply from Purple Turtle Co

Hi Jo,

Merry Christmas!

Thanks for taking the time to leave a review, and I’m sorry to hear your plant propagation gift set arrived with a broken glass vase.

We do hand-pack every order (including wrapping the vases with our eco hive-wrap paper) so it sounds like this has been damaged during transit. It’s quite rare this happens, but on this occasion it seems like it’s happened to your order.

Rest assured we always resolve any issues with your order, or offer a full refund, which ever you prefer. So if I could kindly ask that you drop us an email to contact@purpleturtleco.com with your order number, and I’ll make sure this is resolved for you ASAP 😊

Sorry again this happened to your order and I look forward to getting this resolved quickly for you!

Jason Baldwin.
Founder.

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