Push Doctor Reviews 

2,726
TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

Do not use this service. You pay £49 for a consultation which starts and then freezes on your phone (and I have very fast internet connection for work so I can only assume the freeze is due to the po... See more

Rated 1 out of 5 stars

Awful! Having been given a link by my GP's surgery to use it, I couldn't then access the appointment software, because it was unfit for purpose. Unfit for purpose because the laughingly called custome... See more

Company replied

Rated 5 out of 5 stars

Fantastic service! The normal private GP line I have with my medical insurance couldn't speak to me until Monday, I have been suffering from a chest infection so I did a quick Google and found Pus... See more

Company replied

Rated 1 out of 5 stars

Awful should tell you, you need photo ID before booking and should offer refunds for appointments that are cancelled straight after booking. Lost £45 for nothing. Surely cost should be paid after seei... See more

Company details

  1. Home Care Service

Written by the company

Whether you’re unwell, looking to improve your fitness, have a specific aspiration in mind, or just have a quick question - you can talk face-to-face with a professional, caring UK doctor in a location that suits you.


Contact info

1.8

Poor

TrustScore 2 out of 5

3k reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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1.8

All reviews

(2,726)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

I would have given five stars if I had…

I would have given five stars if I had not had to wait over an hour in the "waiting room" for my appointment. However, it was worth the wait as the doctor who dealt with me was efficient, patient and arranged a prescription which should have been forwarded onto my local pharmacy but there was a hiccup with this and I had to chase it up with my surgery and physically collect it instead. One thing I would say is that the quality of sound was very poor and I had to get the doctor to repeat what he was saying several times. This may be just due to him sitting a little too far away from the screen. I was ultimately satisfied with the service and would certainly use it again.

10 April 2021
Rated 1 out of 5 stars

wrong prescriptions, ended up in A&E

I was prescribed wrong antibiotic. I had a severe side effects and had to go to A&E. At the time of prescribing me the antibiotics, push doctor person said that there was a big red warning and this medication should only be prescribed by the specialist, but he can override this and prescribed me the antibiotics anyway.
I feel like this phone diagnosis is playing a Russian roulette with vulnerable sick people who have no access to the GP atm. I almost feel like they don't take the responsibility for what they are doing as it's GP's that are leading the direction of any treatments.

9 April 2021
Rated 5 out of 5 stars

Thank you NHS brilliant ide

Best idea the NHS have come up with. You feel like your in the surgery talking to the doctor instead of over the phone. Also they spend time with you and not this 10 minutes or less. You don't feel like your at a supermarket on their conveyor belt. I felt like I had a very good rapore with the doctor that spoke to me. Such a lovely lady. Best service ever.

8 April 2021
Rated 5 out of 5 stars

Very successful was good to see the dr…

Very successful was good to see the dr who I was talking to. All my questions were answered. Was kept waiting awhile but good to be sat in my own home rather than in a waiting room. Very polite and helpful Dr. Thank you.

8 April 2021
Rated 4 out of 5 stars

it was a good general consultation

it was a good general consultation. Not sure I saw a Doctor though. He was a physiotherapist , listed as Dr suchandsuch. His qualification listed was for a physiotherapist. I needed a physio, so that's fine. theyshouldn't pretend to be something they're not

8 April 2021
Rated 3 out of 5 stars

Consultation was great - shame about the long wait time

Consultation was great, and got the result I wanted, however the wait time was far longer than I've ever had at my GP surgery so need to manage expectations better. Joined the "waiting room" 20 mins before my appointment as instructed, and a message kept popping up saying current wait time was 30-40 minutes, but didn't get seen until an hour and a quarter after my appointment time, so combined with with 20 minutes I was waiting an hour and 35 minutes before I was seen. How that is an improvement over my normal GP service I'll never know.

8 April 2021
Rated 5 out of 5 stars

Was listened to and help given.

The doctor I spoke to understood what the problem was, made suggestions as to what I could do and then prescribed me some medication for the issue- which has really helped.

8 April 2021

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