Push Doctor Reviews 

2,726
TrustScore 2 out of 5

1.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Do not use this service. You pay £49 for a consultation which starts and then freezes on your phone (and I have very fast internet connection for work so I can only assume the freeze is due to the po... See more

Rated 1 out of 5 stars

Awful! Having been given a link by my GP's surgery to use it, I couldn't then access the appointment software, because it was unfit for purpose. Unfit for purpose because the laughingly called custome... See more

Company replied

Rated 5 out of 5 stars

Fantastic service! The normal private GP line I have with my medical insurance couldn't speak to me until Monday, I have been suffering from a chest infection so I did a quick Google and found Pus... See more

Company replied

Rated 1 out of 5 stars

Awful should tell you, you need photo ID before booking and should offer refunds for appointments that are cancelled straight after booking. Lost £45 for nothing. Surely cost should be paid after seei... See more

Company details

  1. Home Care Service

Written by the company

Whether you’re unwell, looking to improve your fitness, have a specific aspiration in mind, or just have a quick question - you can talk face-to-face with a professional, caring UK doctor in a location that suits you.


Contact info

1.8

Poor

TrustScore 2 out of 5

3k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.8

All reviews

(2,726)

2 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A quick an easy way to see a…

A quick an easy way to see a professional Doctor via video. I would use this in future when a face visit isn’t necessarily required. This suited me as I don’t work near my GP surgery, so it’s not always easy to get an appointment. This was quick and easy to use. Thank you.

10 April 2021
Rated 3 out of 5 stars

The concept is great but the process is broken

The Service is great. The doctors are fantastic. It’s the process that sucks! Once you have seen a doctor and they prescribe medication, they can’t just email you the prescription or send it to a nearby pharmacy .... they send it to your regular doctor’s surgery and from there it disappears into a dark hike and you have to spend days waiting to hear from them or chasing them to release the prescription. So you ask why bother??! Just go see your regular doctor! You get the medication faster.

10 April 2021
Rated 4 out of 5 stars

Great result

This is not a perfect system as I needed a dr to actually look at my problem (poss rotator cuff tear) but my own surgery offered me nothing! The dr I spoke to took my issue seriously and ordered an mri immediately. On this occasion I was thankful for a listening dr.

10 April 2021
Rated 4 out of 5 stars

Push Doctor experience

After a wait of an hour I had a good chat with Doctor which led to further tests at the local surgery. However, his notes to the surgery did not include all of the tests he said needed to be done! If it's not recorded its not hapoening. So now I need a further appointment fou outstanding items.

10 April 2021
Rated 5 out of 5 stars

Excellent service

This was the first time I used push Doctor and I was extremely satisfied with the service I was given.
The GP was very experienced and explained everything clearly. I would not hesitate to use this service again.
Many Thanks
Joseph Pringle

10 April 2021

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look