Quality Compliance Systems Limited Reviews 1,731

The quality of their software is good and detailed. It can be exeptionally good and useful if the user understands how and where to find information on their dashboard. My time is mostly wasted by searching for information by trial and error. For someone who is not IT survee like me, it can be a maze eventhough they provided video's giving guidance. They however, have introduced an additional software that helps to easily find info and I look forward to explore its usefulness.

I had a very disappointing experience with QCS. During the phone call, I was clearly under the impression that I was agreeing to a one-year contract. However, I later discovered that I had actually been signed up for a five-year agreement.

This was not properly explained to me during the sales conversation, and I feel that the way it was presented was misleading. While I accept that I should have read the contract more carefully before signing, the information given to me verbally did not match what I ended up agreeing to.

Overall, this experience has been frustrating and has left me feeling stuck in a long-term commitment I did not intend to make. I would not recommend QCS based on this experience, especially when there are many other companies offering similar services at more competitive prices. I would suggest exploring alternative providers before making a decision

Yes it's going good

I needed to send staff an updated sickness P&P but was unable to find it. I was given clear instruction as to how to locate this.

Very Friendly, directed me in the right direction. Would recommend

I recently contacted QCS customer service and was very impressed with the support I received. The representative I spoke with was extremely helpful, patient, and professional throughout the entire process. She took the time to carefully listen to my issue and guided me step by step through the changes I needed to make, making everything easy to understand.

What really stood out was how efficiently my issue was resolved. Instead of feeling rushed, I felt fully supported and reassured the whole time. Her patience and clear explanations made what could have been a stressful situation much simpler and smoother. I truly appreciate the excellent level of customer service I received and would highly recommend QCS based on this positive experience.

Issue corrected first time.

As a fairly new customer I had to do a bit of 'routing' around to now who to contact re technical support. Contact has been responded to with in a good timeframe and and been helpful and polite

“I was very satisfied with the response time, which was appropriate to the enquiry. The advice provided was clear and helped resolve the issue effectively.”

Kai helped with helping me through the areas I was unsure about.

She was very calm and patient

“Abi was very proactive and responsive to my query. The policies dashboard is now much easier to navigate, making it simpler to access the information I need. The initiative to personalise the policies for our organisation is also a very positive move. Thank you for the excellent support.”

They helped sort the issue out straight away.

The respond I got was quick and the issue was solved

So helpful sorted my issue immediately

we are contacting them from last 3 days no one responding or call us back. leftf the voice message and also no respo

very helpful and patient with me .problem sorted very quickly .

Very informative and helpful. Answered my queries .
Thank you

QCS has professional staff. Trainer demonstrated well what should be done. He was very confident and allowed the trainee to ask questions and learn more from practice.

The person I talked to was kind, patient and considerate. She helped me resolve my issue and didn't make me feel stupid for needing the help.