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Rated 1 out of 5 stars

I purchased an email offer for a $100 gift certificate which came with a $25 bonus, sent as an "e gift". I presented it at two different stores to redeem, in the correct time frame. The staff could no... See more

Rated 5 out of 5 stars

Jacoby and his female coworker working at Southglenn on Labor Day were incredible and went above and beyond for my mom and I. We had a big order and Jacoby kept the ingredients fresh and switched out... See more

Rated 1 out of 5 stars

Beaverton Oregon, we order queso nachos with chips on the side, we got…. NO CHIPS, NO QEUSO SAUCE, VERY VERY SMALL PORTIONS, I remember a bowl full of liquid cheese when I used to go there not long ag... See more

Rated 1 out of 5 stars

Qdoba is not honoring bonus gift cards issued during December. The card was marked expired early and the company who issued the card says it's not their problem and Qdoba customer service didn't respo... See more

Company details

  1. Mexican restaurant
  2. also in
  3. Fast food restaurant
  4. Take away service

Information provided by various external sources

QDOBA Mexican Eats is a Mexican restaurant and caterer offering customizable flavorful food. Plus, add queso and guac for free on any entrée! Eat QDOBA today.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

89 reviews

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2.5

All reviews

(89)

13 reviews in the last 12 months

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Rated 1 out of 5 stars

My two sisters and I ordered the loaded…

My two sisters and I ordered the loaded tortilla soup picture above had the “soup “ in a crisp shell. After we got to the table I realized they didn’t put “liquid” in the shell in the bowl. I went to the counter to ask if that was available because none of us was offered that only “toppings”. The woman that made our food was ready to give me some of the tortilla soup to add to our meals, but thought she should ask the manager. He said we ordered salads and that’s why we got the shell in the bowl only. We did not order salad. I let them know I just had the question about the order he let he give my a small tub 8 oz of the tortilla soup for us to share. He was not happy about it. It was the St Joseph Michigan store.

31 October 2023
Unprompted review
Rated 5 out of 5 stars

Customer Service 10 out of 10…

I ordered a chicken quesadilla.
The customer service was a 10 out of 10 and the food was well prepared and neatly packaged.
The entire staff was courteous and professional.
I will definitely return to the Qdoba location at 200 Ridge Pike location in Lafayette, PA

15 July 2023
Unprompted review
Rated 1 out of 5 stars

The Qdoba's in Fox Point

The Qdoba's in Fox Point, WI

Customer service is a 0 (zero) not friendly. The store is not clean where they serve the food. It use to be one of the best store, but now one of the worst. Always running out of food. Please get this store back up to excellent or even good.

A very concerned customers.

ALSO CHIPS ARE STELL MOST OF THE TIME.

1 July 2023
Unprompted review
Rated 1 out of 5 stars

Unbelievably bad customer service

After my last review, which was on the lack of cleanliness and their paddock store on Brownsboro Road, I decided to give it another chance. I walked in, stepped up to the counter, and a boy with black hair about 17/18 years old was texting. He didn’t even recognize my presence. He continued to text while I stood there for another 20 seconds and waited for him to finish. I told him I wanted a bowl he asked me the appropriate questions and I said black beans. The bucket was almost out of black beans, and he was able to fish out, a very small amount. At least 2/3 less than what they normally have and then set the ball on the counter and said what else do you want on it. I doubt that I will ever visit another Qdoba again because I have continually gone downhill from the lack of professional management on site and from the home office , probably the rudest I’ve ever been treated without any words being exchanged. Qdoba will bite the dust one day unless things change.

6 June 2023
Unprompted review
Rated 1 out of 5 stars

The workers looked like students that…

The workers looked like students that could have been trained to handle the food. They gave me the impression that they did not know what they were doing. I ordered tacos and he wanted to put white rice inside it. Looked at me funny when I said I wanted tomato and lettuce. The lettuce was dark. He poured the jalapeño sauce and some other sauce all over the taco. I paid $14.00 for three tacos. The meat was not prepared right. Lacked flavor. The tacos were soggy. I ate a bit and threw the rest in the garbage. The workers need to be trained better on how to handle and prepare food. If it falls on counter it should be thrown away and not given to customer. Food should have a better taste. This meat was boiled. If all is improved it could be a good place. Otherwise, I would not recommend it. Lost my money.

28 April 2023
Unprompted review
Rated 5 out of 5 stars

Ordered online

Ordered online, two chicken lime salads. These were ready when we arrived, prepared as ordered, and were quite good. (Danvers, MA.)

5 April 2023
Unprompted review
Rated 1 out of 5 stars

45 dollars.

45 dollars.. meal came freezing cold. How can meal be cold yet chips were hot? Wasnt ubers fault . Delivery was quick. Food was disgusting. Microwaved ?? Chewy tortilla like it was microwaved. Was the meat sitting all day? First time eating there and last. 45 dollars gone.. upset stomack ( and only ate a few .. heated up bites) . Never again

6 December 2022
Unprompted review
Rated 5 out of 5 stars

Excellent customer service and the…

Excellent customer service and the prices are decent compared to other fast food places. Jim gave us Excellent service and even asked us if we wanted to upgrade our meals with a drink and chips plus salsa.

3 November 2022
Unprompted review
Rated 1 out of 5 stars

Health department needs to make a visit

On 9/16 at around 9:15 I ordered a steak fajita quesadilla and drove 20 minutes to get it.10 minutes after I arrived the one worker tells me they are out of fajitas. I’m kind of happy they were out since the lady that was making food was also touching everyone’s money with the same gloves.(look at the cameras).🤮 The lady said I would have to cancel my order even though there was no way for me to do so. Manger ended up giving me refund the next day. I’m scared to visit this place again. This was in Mishawaka Indiana.

16 September 2022
Unprompted review
Rated 1 out of 5 stars

To Much Stretch Armstrong!!!

I Ordered A Steak Burrito At The Mt. Pleasant MI Qdoba In 2013 My Burrito Wasn't Placed On Their Grill To Brown & Flake The Burrito. When I Took My First Bite Of My Burrito The Tortilla Stretched Out About 6 Inches Before I Was Able To Bite Completely Through So I Could Chew It Up And Swallow It. It Stretched Out Like A Stretch Armstrong Figurine. I Have Never Been Back & I'll Never Go Back To Qdoba In The Future Again.

15 May 2022
Unprompted review
Rated 1 out of 5 stars

Great food but a recent "corporate"…

Great food but a recent "corporate" policy means all "online" orders are supposed to be serviced before walk-ins. Was waiting for half an hour for them to take my order and another whole roll of online orders printed off and I was told I'd have to wait even longer. So I left and got my lunch from the Wendy's across the street.

6 May 2022
Unprompted review
Rated 4 out of 5 stars

I like this place

I like this place. They treat customers nicely and foods are good. My friends and I like to have tacos and burittos.

20 February 2022
Unprompted review
Rated 4 out of 5 stars

Had a great meal at Qdoba

Had a great meal at Qdoba. Everything was perfect, except lettuce on display was a little bit wilted. Upon my request the girl unwrapped new bag of lettuce and gave me my bowl full of deliciousness.

7 February 2022
Unprompted review
Rated 1 out of 5 stars

VERY DISGUISING RACIST STAFF AND SERVICE.

VERY DISGUISING RACIST STAFF AND SERVICE.
One of my close friends that used to work there is a Muslim American. She recently started wearing the hijab. The next day she went to work and she instantly got FIRED for it. For a piece of cloth. When they fired her they included "poor dress code" by violating it. She dresses up very modestly as she wears a full hijab and baggy clothes. They also mentioned that the way she dresses makes them feel "uncomfortable", when she asked they what they meant, they kicked her out and forced her to leave. In addition, before she was fired she did not have any written or vocal warnings. Now I'm not going to call out the entire company but the main store. This happend in, 23923 E Prospect Ave Suite C, Aurora, CO 80016.

1 January 2022
Unprompted review
Rated 4 out of 5 stars

I got chicken tacos and steak tacos…

I got chicken tacos and steak tacos with spicy seasoning. They looked very delicious and I enjoyed very much. They were very salty. I wished they would be a little bit unsalted. Then the tacos would be perfect!

16 November 2021
Unprompted review

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