Hybrid drop black soft touch case, edges already showing some signs of peeling, without even being scraped, scratched or dropped. It showed as early as 9 days (bought the case on June 9, filed an em... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
It fitted the iPhone 7 screen better than others (edge to edge), but doesn't seat on the screen easily - used on a black bordered screen, so now has unsightly bubbles. UPDATE: QDOS saw this com... See more
Company replied
Purchased fusion hd for my new iPhone 7 plus and within a week the top corners of the case were splitting. Screen protector also fits poorly and case pushes it off. The phone has been secure and not... See more
Company replied
I found the whole experience beginning to end very satisfying. The website is crisp and clear and the product is exactly as expected. I have had many different QDOS products and every one has been equ... See more
Company details
Information provided by various external sources
As smartphones get smarter, they become more important to our everyday lives. Here at QDOS, we work to keep your smartphone well protected and looking its best at an affordable price. We aim to come up with new, innovative and original ideas to make sure you’re using your smartphone to its full potential, from smart power products, to innovative case design and super-tough screen protection!
Contact info
Gravetts Lane, GU3 3JW, Guildford
- customersupport@qdossound.com
- qdossound.com
2.7
Poor
152 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Perfect service!
Perfect Service! Easy to order. Immediat delivery confirmation. Absolutely great customer service!!! 1st delivery got unfortunately lost due to heavy pre-Christmas postal traffic (delivery to Switzerland). After contacting QDOS customer service I immediately got a free 2nd delivery which arrived despite postal Christmas overload safely just on Dec.23.. Many thanks to QDOS, especially to Charlie from customer Service!
29 December 2017
Unprompted review
Reply from QDOS
Thank you very much for taking the time to review our service! We're glad your experience with QDOS has been a good one and hope you enjoy the products :)
Great case for the iPhone X
Great product. Recommended purchase. Thanks.
26 December 2017
Unprompted review
Reply from QDOS
Thank you very much for taking the time to review our service, we're glad you recommend the product highly!
Reply from QDOS
Thank you very much for taking the time to leave us a review, we're glad you enjoy the products!
Reply from QDOS
Thank you for taking the time to leave us a review, we're so glad you enjoy the customer experience!
Very nice product
Very nice product, but unfortunately after a short time, the protection does not stick anymore.
28 November 2017
Unprompted review
Reply from QDOS
Hi Janine, we're sorry to hear about this. Would you allow a member of our customer service team to get in touch with you to try and resolve the issue?
Edge to Edge glass for iPhone X
Been using a Glass Protector for sometime. Bought an edge to edge glass for my iPhone X and this is by far the easiest installation i have done. Few bubbles on the edge but after rubbing off with cloth that's included, everything is perfect.
22 November 2017
Unprompted review
Reply from QDOS
Thank you for taking the time to review our products, we hope you enjoy using your new OptiGuard Screen Protector :)
Highly recommended!
Highly recommended!! They replaced my broken product for free! i will buy this for all my new phones :-)
18 November 2017
Unprompted review
Reply from QDOS
Thank you very much Michele, we're happy to be of service!
Very Poor Customer Service
The product was fine. But customer service experience was really poor. Reached out to QDos on three occasions now and they just don't respond. I cannot recommend them if they treat there customer with complete lack of concern.
9 November 2017
Unprompted review
Very quick response to claims for …
Very quick response to claims for product replacement. Thank you for honouring your lifetime warranty statement!
6 November 2017
Unprompted review
Reply from QDOS
Thank you very much for taking the time to rate the service Michelle :)
Everything was like it should!
22 October 2017
Unprompted review
Reply from QDOS
Thank you very much for the review, we hope you enjoy the products :)
Good Product & Logistics
Good Product & Logistics, I would just add more product options to the portfolio.
Cheers !
13 October 2017
Unprompted review
Reply from QDOS
Thanks Lucas, we really hope you enjoy the products! :)
The issue caused by myself ,was very …
The issue caused by myself ,was very well handled by Charlie to my entire satisfaction.
5 October 2017
Unprompted review
Difficulties to pay.
5 October 2017
Unprompted review
Reply from QDOS
Hi! We're very sorry to hear this Theo, if you would like to contact us hopefully one of our IT team can get involved and sort this situation for you?
We didn't receive the whole item
We didn't receive the whole phone case and reported this via email a week ago. As of yet there has been no reply??
18 September 2017
Unprompted review
Reply from QDOS
Hi! We're very sorry to hear this, it is most unusual. We can now confirm that a replacement product has been dispatched free of charge. Thank you for taking the time to give us this feedback!
No complaints at all
No complaints at all, very impressed with the MATRIX iPhone 7 case. Quick delivery too!
18 August 2017
Unprompted review
Reply from QDOS
Thanks for your review Liam! We're glad you're enjoying your new MATRIX case!
Very good screen protector so far no …
Very good screen protector so far no problems. Very easy to apply and hardly any air bubbles, which came out easily. Would highly recommended this product.
13 August 2017
Unprompted review
Reply from QDOS
Hi Daniel, thank you for taking the time to give us this review. We're thrilled you're happy with your OptiGuard!
Screen Protector for iPad
An excellent product, with top rate service. High recommended.
9 August 2017
Unprompted review
Reply from QDOS
Thank you for taking the time to review our service! We're glad you're happy with your purchase.
Fusion HD Case
I ordered a Fusion HD case for my Iphone SE.
In terms of delivery the dispatch was prompt and the case arrived very quickly.
The case itself is brilliant and not intrusive, I still have access to all the buttons with ease and the space around the home button is perfect as opposed to some cases I've had in the past.
The screen protector was easy to apply and I can barely notice it.
Overall a good service and product, will certainly be buying again!
28 July 2017
Unprompted review
Reply from QDOS
Thanks for your review Bill! We're glad you're enjoying your Fusion HD case!
Excellent customer service and very …
Excellent customer service and very good delivery time.
14 July 2017
Unprompted review
Reply from QDOS
Thank you for taking the time to review us! We're glad you are happy with the service you received.
still haven't received my package and …
still haven't received my package and have placed several orders since then from other merchants and have already received them.
29 June 2017
Unprompted review
Reply from QDOS
Hi, we're sorry to hear this! Your order was sent on the 15th of June, so it should have reached you by now! If you would like to contact us privately and send us your current address, we will be sure to get another one on its way to you! We would also be happy to refund the shipping as this should have reached you by now. I hope to hear from you soon!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.