Hybrid drop black soft touch case, edges already showing some signs of peeling, without even being scraped, scratched or dropped. It showed as early as 9 days (bought the case on June 9, filed an em... See more
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It fitted the iPhone 7 screen better than others (edge to edge), but doesn't seat on the screen easily - used on a black bordered screen, so now has unsightly bubbles. UPDATE: QDOS saw this com... See more
Company replied
Purchased fusion hd for my new iPhone 7 plus and within a week the top corners of the case were splitting. Screen protector also fits poorly and case pushes it off. The phone has been secure and not... See more
Company replied
I found the whole experience beginning to end very satisfying. The website is crisp and clear and the product is exactly as expected. I have had many different QDOS products and every one has been equ... See more
Company details
Information provided by various external sources
As smartphones get smarter, they become more important to our everyday lives. Here at QDOS, we work to keep your smartphone well protected and looking its best at an affordable price. We aim to come up with new, innovative and original ideas to make sure you’re using your smartphone to its full potential, from smart power products, to innovative case design and super-tough screen protection!
Contact info
Gravetts Lane, GU3 3JW, Guildford
- customersupport@qdossound.com
- qdossound.com
2.7
Poor
152 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Reply from QDOS
Thank you for your positive feedback! We're glad you're satisfied with your purchase and overall experience.
Reply from QDOS
Thank you for taking the time to give us this positive feedback! We're glad you're happy with your purchase.
Poor product quality
Purchased fusion hd for my new iPhone 7 plus and within a week the top corners of the case were splitting. Screen protector also fits poorly and case pushes it off. The phone has been secure and not dropped so no reason for case fracturing except poor fit.
Disappointed with product quality and follow up customer service
12 January 2017
Unprompted review
Reply from QDOS
Hi Mark, I'd like to start by apologizing for the delayed response from our customer support team for your inquiry. We normally expect no more than 72 hours for follow up, but this is usually much faster. We have gotten back to you regarding this issue over e-mail and would like to sort this issue for you as best as we can to your satisfaction. We hope we can turn this around for you!
Love.the privacy shield. It does exactly what was described on the website.
The privacy shield works so well that I just want to order one tho have an extra one on hand. Thank you for a quality product.
6 January 2017
Unprompted review
Reply from QDOS
Thank you for your positive feedback! We're glad you like the product.
Reply from QDOS
Thank you for your feedback!
Excellent product and service
Excellent product and service. Timely delivery as well.
5 January 2017
Unprompted review
Reply from QDOS
Thank you for your feedback!
Right choice!
Purchased during the Black Friday sale. Excellent value for the money.
5 January 2017
Unprompted review
Reply from QDOS
Thank you for this feedback! We're glad you are happy with your purchase and the Black Friday offer!
Excellent piece of electronics!
Worked flawelessly until I accidentally broke the micro USB socket. I dropped the device while connected to a recharger and the socket bounced out of it's place. Until that it was pure joy to listen... it's really nice to attach it to window glass for example to enjoy some music. It's not hi-fi but I don't think anyone expects that in this price range.
Had one before but gave it away as a present to a very good friend of mine... writing this makes me think I should buy yet another one so off I go...
P.S. Ordered two more as the price had dropped significantly 😊
5 January 2017
Unprompted review
Reply from QDOS
Hi Jermu, Thank you so much for your kind words! So glad you like the Q-BOPZ. I hope you enjoy your new purchases!
Reply from QDOS
Thank you for your feedback!
Difficult to Apply accurately - 1st class service, 1st class company
It fitted the iPhone 7 screen better than others (edge to edge), but doesn't seat on the screen easily - used on a black bordered screen, so now has unsightly bubbles.
UPDATE:
QDOS saw this comment, and replied within 5 minutes, and now within 30 minutes are showing a First in Class level of customer service and speed of response and attention... this is really impressive.
UPDATE:
QDOS have really shown what customer care and service is .. within 2 hours it was resolved and they sent out a new screen under their guarantee scheme ... Absolutely fantastic
5 January 2017
Unprompted review
Reply from QDOS
Thank you for your feedback. If you'd like to send us a photo of this to customersupport@qdossound.com, we can see what we can do for you!
Great customer service
Had a problem and it was resolved immediately with no fuss
5 January 2017
Unprompted review
Reply from QDOS
Thanks for the positive feedback, glad we could help!
No Customer service
Hi
I 've asked several time to get an invoice receipt and never got any answer.
Pity
5 January 2017
Unprompted review
Reply from QDOS
Hi there! Sorry about that, please feel free to contact customersupport@qdossound.com with your order number and I'll pick this up myself.
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