I have been with this company since my child (now almost 5) was born and have a book for each year of her life. The app makes it so easy to add memories and I love that I can add so much text to the b... See more
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This was convenient to document when I was busy with a newborn, but creating and printing the book is a total scam. I had a book credit that "expired" but there was no expiration date originally liste... See more
Qeepsake is amazing to enable you to keep an ongoing photo album wherever you are, to enter in those first words or first smiles - all those important first moments and more! Then, you can setup a dis... See more
Company replied
I really appreciate the text abilities - words and pictures - annoying that the captions don't save with the photos I text in. The daily questions are only okay (maybe one in four questions are actual... See more
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Company details
About Qeepsake
Written by the company
Helping families capture & celebrate meaningful memories!
As seen on ABC's Shark Tank, Qeepsake helps busy parents save beautiful memories of their baby or child. Quickly and easily journal photos and milestones just by sending texts or by using the Qeepsake app. Turn these memories into real photo books by ordering printed albums.
Qeepsake sends you question prompts for each of your children. Simply reply to a text message and a new memory is saved in your child's journal! It's that easy.
Add more to your saved memories! Upload more photos, edit your journal entries, build photo collages, and best of all… preview and order your family album.
As seen on ABC's Shark Tank, Qeepsake helps busy parents save beautiful memories of their baby or child. Quickly and easily journal photos and milestones just by sending texts or by using the Qeepsake app. Turn these memories into real photo books by ordering printed albums.
Qeepsake sends you question prompts for each of your children. Simply reply to a text message and a new memory is saved in your child's journal! It's that easy.
Add more to your saved memories! Upload more photos, edit your journal entries, build photo collages, and best of all… preview and order your family album.
Contact info
United States
- support@qeepsake.com
- qeepsake.com
3.5
Average
119 reviews
Hasn’t replied to negative reviews
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Loved that I got to keep all those…
Loved that I got to keep all those memories. Wayyy more pics and comments than I would have been able to fit into a scrapbook yearbook.
I do however have a complaint about the size of pictures in the hard cover book. The pages seem like they could hold larger pictures! Also, I find the ink is poor. I would like my pictures to be a bit brighter.
15 March 2023
Reply from Qeepsake
Hi Yanci, thank you for the feedback. We’re happy we helped keep you on track with your journaling! The printable books are pre-designed for busy families who want a way to share and showcase their family’s story without all the hassle of layout and design. Our goal is for everyone who orders a book to find joy in looking back at the memories they saved. If you have concerns about the ink quality in your printed book, please feel free to email us some pictures at support@qeepsake.com so we can look into this for you!
We absolutely love the books!
We absolutely love the books that we have printed. It has helped me to remember so many things that I thought I would remember, but definitely didn’t one or two years later. I also like how some of the questions make you think of things that you wouldn’t have recorded otherwise. My daughter is 4 and she loves looking at her books. We’re still using Qeepsake and will probably continue for a long time.
15 March 2023
Reply from Qeepsake
Hi Lisa, We are really grateful and appreciate you taking the time to share your rating with us! It makes our day hearing about how much our customers love their Qeepsake Books and are excited to share with their children! Thanks for choosing Qeepsake and if you ever need anything, don’t hesitate to reach out to support@qeepsake.com.
Love how the date automatically fills…
Love how the date automatically fills in when you upload a pic
How you can use it from your phone.
How you can toggle between 1 and 2 children
15 March 2023
Reply from Qeepsake
Hi Michelle, We are really grateful and appreciate you taking the time to share your rating with us! It makes our day knowing that our users feel like the app is convenient and has helpful features! Thanks for choosing Qeepsake and if you ever need anything, don’t hesitate to reach out to support@qeepsake.com.
Questions are subpar
Questions are subpar. Books have way too much white space, pictures should be bigger, or be able to put more entries on each page.
14 March 2023
Reply from Qeepsake
Hi Jessica, thank you for choosing Qeepsake to capture the day-to-day moments you share with your child and providing your feedback on the questions and the book layout! We take this feedback very seriously and we're grateful for your honesty. Our team is consistently looking to improve the experience for our members and we're hopeful that we can get to some of these important changes in the near future. Please don't hesitate to reach out to us at support@qeepsake.com with any questions or concerns!
Helps me remember the little things
Easy to use. Printing the books is simple. I wait until there’s a sale to buy them.
The prompts make you think of things you might otherwise forget to mention.
I love looking back on previous entries and so does my husband. It takes us back through each moment and how we were feeling.
14 March 2023
Reply from Qeepsake
Hi Elise, We are really grateful and appreciate you taking the time to share your rating with us! It makes our day knowing that our users feel like the app is convenient and easy to use! Thanks for choosing Qeepsake and if you ever need anything, don’t hesitate to reach out to support@qeepsake.com.
Great with comments
I appreciate how fast you guys got back to me. I was wondering how to get more credits towards a book because they're very expensive and we are very low income. The customer service rep gave us a little bit more of a credit, which is very nice of him. I was hoping that you guys were running that deal where you get so many people to sign up that you get credit towards a book but I'm guessing you aren't doing that anymore. But I appreciate all the help that you guys have given me. I will always recommend qeepsake.
9 March 2023
Reply from Qeepsake
Hi Kim, thank you for your positive review! We are thrilled to hear you had a great experience with our support team and they were able to help you out so quickly! If there's anything else we can do to improve your experience, please let us know. Thanks for choosing Qeepsake!
I’ve always loved but losing interest as he gets older…
I’ve tried changing the entries for my oldest to be school aged, but it still doesn’t send school questions. They also repeat a lot of the same questions
14 March 2023
Reply from Qeepsake
Hi Sarah, thank you for choosing Qeepsake to capture the day-to-day moments you share with your child and providing your honest feedback on the questions. We'd be happy to take a look into the questions issue that you are experiencing if you reach out to our support team at support@qeepsake.com!
In all the craziness of raising kids…
In all the craziness of raising kids it’s hard to remember to print your photos and journal. The two promoted questions a day is the perfect way for me to spend less than five min remembering the day. I have one book completed and working on my second book now. The pictures are not only, not stuck in my phone, but combined with my journal!
14 March 2023
Reply from Qeepsake
Hi there! We are really grateful and appreciate you taking the time to share your rating with us! We are so glad that you and your loved ones are happy with your Qeepsake Book! Thanks for choosing Qeepsake and if you ever need anything, don’t hesitate to reach out to support@qeepsake.com.
A Great Way to Document Your Memories!!
I’ve been a customer of Qeepsake for 3 years now. I absolutely love the books I can make my kids for Christmas or their birthdays and my kids LOVE looking through the books and reminiscing. There are often memories that the text reminders prompt me to document that I normally may have forgotten. I recommend Qeepsake to all parents. It’s such a reasonable cost and you’ll never regret documenting memories of your children’s lives!!
14 March 2023
Reply from Qeepsake
Hi Leigh, thank you for your positive review! We love your love of Qeepsake! If there's anything else we can do to improve your experience, please let us know. Thanks for choosing Qeepsake!
When I contacted Queepsake about…
When I contacted Queepsake about expired codes because I only have one book printed a year per child (which I have 4), they really tried to help a mom out and made sure past coupon codes were useable so I at least got free shipping. Way to be awesome.
13 January 2023
Reply from Qeepsake
Hi Candice, thank you for your positive review! We are thrilled to hear you had a great experience with our support team! If there's anything else we can do to improve your experience, please let us know. Thanks for choosing Qeepsake!
Love having this memory preserve
Love having the platform to preserve memories on a daily basis!
My only complaint is that the questions are repetitive sometimes. I would also like the option to have a different question if one is skipped.
14 March 2023
Reply from Qeepsake
Hi Liz! We're grateful for your honest feedback! While Qeepsake’s bank of questions continues to grow to capture the nuances of life, we have ones designed to repeat so families can see how their answers change with time. If there are questions you find overly repetitive, give us a chance to investigate by emailing support@qeepsake.com.
I've been using Qeepsake for almost 5…
I've been using Qeepsake for almost 5 years, and it makes it so easy to preserve memories for my kids. I love it.
14 March 2023
Reply from Qeepsake
Hi Stephanie, thank you for your positive review! We love your love of Qeepsake! If there's anything else we can do to improve your experience, please let us know. Thanks for choosing Qeepsake!
There are a lot of repeat questions
There are a lot of repeat questions. Also some of the questions just seem like a waste of time. I wish it would have prompted me to answer a lot of these questions when they were age appropriate so I could have better documented them.
11 March 2023
Reply from Qeepsake
Hi Sheena, thank you for choosing Qeepsake to capture your memories and providing this feedback! While Qeepsake’s bank of questions continues to grow to capture the nuances of life, we do have ones designed to repeat so families can see how their answers change with time. With that being said, if there are questions you find overly repetitive, please give us a chance to investigate by emailing support@qeepsake.com and we'd be happy to help!
I love that I can record memories and…
I love that I can record memories and make a baby book for my kids without having to take time out of my busy day to do it however I’m annoyed that the same questions keep being asked over and over and over again.
9 March 2023
Reply from Qeepsake
Hi Kelsey, we appreciate you providing us with your honest feedback about your experience with Qeepsake! We’re sorry to hear that you are having a less than ideal experience with our questions and we recognize how frustrating this can be. With that being said, please give us a chance to investigate your question troubles by emailing support@qeepsake.com.
Facebook integration is gone!
I dislike that the integration with Facebook is gone. Makes it a little more time consuming making sure i put entries into the app.
9 March 2023
Reply from Qeepsake
Hi Shirley, thank you for your honest feedback! Unfortunately, due to a policy update that Meta launched, we can no longer add your Instagram and Facebook posts to Qeepsake anymore. We sincerely apologize for the inconvenience.
As always, you can text or use our app, and your saved memories remain safe with us. Please don't hesitate to reach out to our support team at support@qeepsake.com for any additional help!
its just the same type of question…
its just the same type of question every time and doesnt coincide with my babys age
7 March 2023
Reply from Qeepsake
Hi, we appreciate you providing us with your honest feedback about your experience with Qeepsake! We’re sorry to hear that you are having a less than ideal experience with our questions and we recognize how frustrating this can be. With that being said, please give us a chance to investigate your question troubles by emailing support@qeepsake.com.
Over all it is pretty good.
Over all it is good. My main issue is the videos can’t be viewed in the weekly recap.
9 March 2023
Reply from Qeepsake
Hi Kyle, thank you for providing us with your feedback! We know how important it is to share videos with loved ones, which is why we include animated gifs of your videos in recap emails. This way your recap recipients can get a nice preview of your video without sacrificing your family's privacy and security!
Social media free
So fun to capture memories that you may not want to share on social media!
7 March 2023
I like the text prompts but would appreciate special needs consideration
I like the text prompts and the ability to add photos. I get a little overwhelmed in trying to make books.
Sadly, some things can be tough as my daughter had special needs… have you considered another version to address that?
3 January 2023
Reply from Qeepsake
Hi Gwenn, we sincerely apologize for your experience with Qeepsake. Inclusivity and serving all kinds of families is Qeepsake's most important value and feedback like this helps us continue to build a better experience for all of our members. We would be grateful if you would be willing to share more about your experience by emailing support@qeepsake.com, that way we can share with our Product team.
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