QFlyer Reviews 

266
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

This was the first time I used Q Flyer to try and maximize the Double Status Credits offer and minimize the cost! It worked a treat! I told Mia where I wanted to go and when and she came back to me... See more

Company replied

Rated 5 out of 5 stars

We used QFlyer for the first time last year (2019) to book a Finnair / Qantas round-the-world business class trip for four. Scott, the agent who managed our bookings, was terrific and offered many su... See more

Company replied

Rated 5 out of 5 stars

We have used Qflyer three times for overseas bookings and always found their service excellent. We used to book directly on airline sites but found that Qflyer could come up with much better options,... See more

Company replied

Rated 5 out of 5 stars

We booked an overseas trip with Danny at Q Flyer, what a great service. Nothing was too much trouble, everything went so smoothly in the booking process even though with a group of three, separate fli... See more

Company replied

Company details

  1. Travel agent
  2. Airline ticket agency
  3. Flights search site

About QFlyer

Written by the company

We’re a team of highly experienced airfare consultants who know the best ways you can maximise your status credits on Qantas and partner airlines whilst keeping costs down and delivering exceptional value. We’ll help you leverage your time by utilising our expertise to present effective cost solutions for your airfare needs.

QFlyer

Written by the company

One Business Day Service Guarantee
We'll respond to you within one business day. From your first enquiry to the end of your trip. Guaranteed.

1 Business Day Service Guaranteed!

The only travel agency in Australia with a service guarantee

All received communication will be replied to within 1 business day, start to finish of your inquiry.

Contact info

5.0

Excellent

TrustScore 5 out of 5

266 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(266)

10 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

10/10 for QFlyer

Used QFlyer several times now. Great fares and points accrual. Excellent service. Have recommended to friends who copped the same great service.

11 July 2019
Unprompted review
QFlyer logo

Reply from QFlyer

Thank you Paul for the great review and recommendation!

Rated 5 out of 5 stars

We booked an overseas trip with Danny…

We booked an overseas trip with Danny at Q Flyer, what a great service. Nothing was too much trouble, everything went so smoothly in the booking process even though with a group of three, separate flights on the return leg & a few changes to me made during our trip - cannot say enough good things about this company. I have usually booked everything online myself for the past 15+ years of travelling, but I am now a complete convert to Q Flyer. The communication was outstanding, the updates on our flights were clear & the level of customer service was amazing. 5 stars

1 July 2019
Unprompted review
QFlyer logo

Reply from QFlyer

Thank you for such a great review Prudence! We hope you had a great tip and we look forward to working together again!

Rated 5 out of 5 stars

Swift

Swift, easy and the team were very knowledgeable on fares and got a great outcome. I will be back

20 June 2019
Unprompted review
QFlyer logo

Reply from QFlyer

Thanks for the great review Sean!

Rated 5 out of 5 stars

Simply great

Simply great.

No sales harassment. Great customer service.

12 June 2019
Unprompted review
QFlyer logo

Reply from QFlyer

Thanks Arthur!

Rated 5 out of 5 stars

Our first time using QFlyer and I must…

Our first time using QFlyer and I must say excellent. Great price on our trip to Europe. Easy booking and great service. Great follow up on our booking to confirm our flights. I would definitely Recommend QFlyer

17 May 2019
Unprompted review
QFlyer logo

Reply from QFlyer

Thanks for the great review Gavin! Have a great trip!

Rated 5 out of 5 stars

Always great help

Jodie was fantastic in working out my flights to the Caucasus and Ukraine and maximising my status credits. She also checked another airline route when I asked. And then when I realised I had given her the wrong dates she recalculated with no problems. She was very friendly, great service. This is the third time I’ve used QFlyer and each experience has been excellent

14 March 2019
Unprompted review
QFlyer logo

Reply from QFlyer

Thank you Sue for the great review! We hope you have a great trip!

Rated 5 out of 5 stars

I have no problems with recommending…

I have no problems with recommending Qflyer ,I have used them on two occasions for round the world Business class bookings ,The reservation process is simple ,The contact from the agent is speedy and efficient ,The flights are amazing and with full status credits although only limited FF points because of non Qantas flights If you are using other one world carriers apart from QF Flights , But that is a normal process anyway .

14 March 2019
Unprompted review
QFlyer logo

Reply from QFlyer

Thank you for the great review Robert

Rated 5 out of 5 stars

Have used this company many times and…

Have used this company many times and have always found them prompt, efficient, friendly and knowledgeable. Would highly recommend.

4 March 2019
Unprompted review
QFlyer logo

Reply from QFlyer

Thank you for the great review Richard.

Rated 5 out of 5 stars

very professional service

Have used QFlyer for several overseas trips and their service is excellent.

27 February 2019
Unprompted review
QFlyer logo

Reply from QFlyer

Thank you for your review Sandy!

Rated 5 out of 5 stars

Great service

Great service. Quick. Got a fare and routing that I could not have done by myself.

26 February 2019
Unprompted review
QFlyer logo

Reply from QFlyer

Thanks for the great review Dean! We hope you have a great trip!

Rated 5 out of 5 stars

impeccable and informed service

I responded to an email re a Qantas business class flight deal to Hawaii , went straight to Qantas site , no mention of a sale and flights on their site weren’t showing any real promotion, rang QFlyer booked promotional flights immediately, service was impeccable, they will always be my 1st port of call in the future

26 February 2019
Unprompted review
QFlyer logo

Reply from QFlyer

Thanks for the review Mark, glad we could help find the best deal possible for you!

Rated 5 out of 5 stars

QFlyer

Have used QFlyer twice.
Speedy response and excellent customer service.
Will use again.

26 February 2019
Unprompted review
QFlyer logo

Reply from QFlyer

Thanks for your review Bruce! We look forward to working together again!

Rated 5 out of 5 stars

Good fast service

I have booked twice now with Qflyer and have had excellent communication and service as first time we altered the route and they found the best alternatives for me.

7 February 2019
Unprompted review
QFlyer logo

Reply from QFlyer

Thanks Peter.

Rated 5 out of 5 stars

Friendly,efficient, prompt

Friendly and efficient, prompt advice with options when connecting flight changed, easy to do via email. Communications always responded to by a colleague if other consultant not available.

4 February 2019
Unprompted review
QFlyer logo

Reply from QFlyer

Thanks for your review Rebecca.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look