Qivii Reviews 58

TrustScore 3.5 out of 5

3.4

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers are very satisfied with the products, highlighting their beauty, quality, and how well they match the online descriptions. People frequently praise the fabric, stitching, and embroidery, often noting that the items exceed their expectations and receive numerous compliments. The custom sizing is also a significant positive point for many, leading to perfect fits. However, some people were dissatisfied with the order and delivery process. Several customers experienced significant delays in receiving their items, with some even reporting not receiving their orders at all. There are also concerns about the quality of some products, with a few reviewers describing them as cheaply made, not matching website pictures, and arriving in poor condition or with an unpleasant odor.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many expressing satisfaction with the material,... See more

Quality

Consumers find quality to be positive. Many reviewers are delighted with the color, material, and make of... See more

Order

People report ambiguous experiences with order. While some customers praise the perfect fit, good... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service. Some reviewers received their... See more

Based on these reviews

Rated 4 out of 5 stars

I had a minor moment of panic when my saree looked slightly different in color than what was shown online, but once I wore it and saw it in natural light, it looked absolutely beautiful. The fabric an... See more

Rated 4 out of 5 stars

I ordered 2 sarees and both turned out super good. Blouse embroidery looked amazing. However shipping took a while and I had to track them down.

Rated 4 out of 5 stars

Alteration Request We had to request an alteration to the dress we wanted to order. Qivii quickly replied to our request and agreed to make the alteration. Thanks to rushi.

Company replied

Rated 4 out of 5 stars

You have a wonderful and diverse collection. Your agent, Neha, was extremely helpful during my shopping experience — she is truly great at what she does. Thank you for the overall excellent service!... See more

Company replied



Contact info

3.4

Average

TrustScore 3.5 out of 5

58 reviews

5-star
4-star
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1-star

Replied to 85% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 5 out of 5 stars

When I actually saw online right away I…

When I actually saw online right away I made my choice that I was so much in love with the colour, material and the make. Made me more happier when I open the parcel . Love it and I you say must shop with Qivii . The help me when I told them I didn’t receive my parcel and the made me as priority customer. And it was next day that I received my parcel on my door . Thank you so so much Qivii 🙏.

14 April 2026
Unprompted review
Rated 1 out of 5 stars

cheating customer

Hi everyone
please read this carefully. this websitevis just cheating customers. my experience is horrible with them. They took advance money from me saying will deliver me lenghas as they look in the oitcure but ine they deliver the packing was disgasting, not professinal at all. By looking at the packing i could tell what type of lenghas they have send and believe me they were in bad shape, threads are comjng out, size is not even right and quality has no class at all.
i returned the lengahs paid $120 for the post to send it back to their address and hiess what these shameless people asking me to oay for custom clearance as well. inpaid fir lengahs which are rubbish and then paid to return them and now pay again 16000 Rupees fir custom clearance.
they don't even oick upbthe phone nor reply yo the messages.
they are big cheaters, their hiods are rubbish and quality has no standards.
please do not order anything from this wesite otherwise you will regret BIG TIME.
They are just cheating customes, taking their money and delivering rubbish.
Disgasting behaviour.
PLEASE , PLEASE EVERYONE SAVE YOUR MONEY AND TIME FROM THESE CHEATERS.
it is a 100% true review.

9 March 2026
Unprompted review
Rated 5 out of 5 stars

Love the styles

Love the fabric, the style, and the pattern for this outfit. It looked so beautiful and I got lots of compliments. They have amazing collections and affordable prices for shopping.

28 February 2026
Unprompted review
Rated 1 out of 5 stars

This company is a bunch of criminals

This company is a bunch of criminals. I ordered clothes that they said would be sent in time for a November wedding. When I got nervous that I hadn't heard from them I reached out. There was an out of stock item, that they never told me about. I asked for a refund in November $97. It is now Feb and I still do not have my refund. All they keep telling me is that "It's coming"

10 February 2026
Unprompted review
Qivii logo

Reply from Qivii

we are very sorry you feel like that but as per the policy we have refunded the money long ago feel free for any help

Rated 5 out of 5 stars

Just as advertised

Just as advertised, the product was unbelievable! Free UK shipping. Arrived within timescale as promoted. Felt a million dollars. Can’t wait for another wedding so I use this company again.

1 November 2025
Unprompted review
Qivii logo

Reply from Qivii

thank you so much will send the vip list form just upgrade into that for better offers & exclusive designs

Rated 2 out of 5 stars

I ordered from this website few months…worst experience ever

I ordered from this website few months back way in advance so that I could avoid any delays. To this day I have not received my outfit I have been going back and forward with the courier company still nothing. No apologies or refund worst experience they use some courier company here in nz who is the worst for delivery. I would never order from here or recommend any of my family to either. This company doesn't follow up on your lost item.

30 August 2025
Unprompted review
Qivii logo

Reply from Qivii

we are very sorry you feel like that sometimes due to customs there can be some delay but it was taken care of and we have assign you the refund as well.

Rated 5 out of 5 stars

Love it

Love it ! The size are well made. I ordered four sarees with blouses, they fit me so well, will definitely order more.

21 October 2025
Unprompted review
Rated 5 out of 5 stars

I came across Qivii while searching for…

I came across Qivii while searching for traditional outfits online, and honestly, I wasn’t sure what to expect at first. After placing my order, I was pleasantly surprised at how smooth everything went. The website is easy to navigate, the product descriptions are detailed, and the photos give you a very good idea of what you’re buying.

13 September 2025
Unprompted review
Rated 1 out of 5 stars

I will never order from this site ever…

I will never order from this site ever again, 100%. Even if they were to fully refund my $700 spent. 3/3 outfits received were cheaply made, not reflecting the pictures on their website, and needed significant upgrading / customization on my own dime. 1/3 items ordered were not available, to which they were nearly going to ship me a replacement option of their choice without my consent. I pushed back and they were more cooperative. HIGHLY UNPROFESSIONAL and LOW QUALITY. I’m surprised they are operating like this.

20 August 2025
Unprompted review
Qivii logo

Reply from Qivii

we are really sorry you feel like it and we will send you fully new outfit which you face the problem please send us email or whatsapp for quick response thank you.

Rated 4 out of 5 stars

Saree ordered

I ordered 2 sarees and both turned out super good. Blouse embroidery looked amazing. However shipping took a while and I had to track them down.

17 August 2025
Unprompted review
Rated 5 out of 5 stars

I ordered a red georgette saree and it…

I ordered a red georgette saree and it was honestly more beautiful than I expected. The fabric is so flowy and lightweight, perfect for the event I wore it to. The color popped beautifully and I got so many compliments. It made me feel really confident. Definitely happy with my purchase.

27 July 2025
Rated 5 out of 5 stars

Was a bit nervous ordering from…

Was a bit nervous ordering from overseas, but honestly the quality blew me away. The fabric was soft yet structured, and the embroidery looked even better in person. Stitching was neat and it fit me perfectly without needing alterations. Delivery took a bit of time, but it was worth the wait. Will definitely order again!

28 July 2025
Rated 5 out of 5 stars

I ordered a lehenga from Qivii and was…

I ordered a lehenga from Qivii and was genuinely surprised by the quality. The stitching was neat, and the fit was perfect even though I opted for a custom size. The fabric felt rich and looked exactly like the pictures. It arrived slightly earlier than expected, and the packaging was secure. This was my first time trying them, and I'm really happy I did.

23 July 2025
Rated 4 out of 5 stars

I had a minor moment of panic when my…

I had a minor moment of panic when my saree looked slightly different in color than what was shown online, but once I wore it and saw it in natural light, it looked absolutely beautiful. The fabric and blouse stitching were great, but I wish the color preview was a bit more accurate. That said, for the price, free delivery, and custom sizing — I’d still recommend Qivii

19 July 2025
Rated 5 out of 5 stars

I was honestly doubtful when I ordered…

I was honestly doubtful when I ordered from Qivii because the price felt too good to be true — but I’m so glad I trusted my instinct! The lehenga arrived in less than two weeks, the quality was far beyond what I expected, and the stitching fit like a dream (I didn’t even need a local tailor). It turned out better than anything I saw locally, and I got tons of compliments at the wedding — Qivii seriously delivered!

18 July 2025

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