Qmpress Reviews 

122
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 28 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional product quality, noting how these reliable boiling water systems significantly improve daily kitchen routines. Consumers also highlight the remarkably helpful and efficient customer service team, praising their prompt responses and expert guidance during installations. Some people also noted that water filters require regular maintenance and replacement after several months of use. Reviewers appreciate that the friendly staff is always approachable to assist with troubleshooting, ensuring that any minor issues are resolved quickly and smoothly. People find great reassurance in dealing with a local brand that offers reliable aftercare support long after the initial purchase.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the excellent quality and... See more

Customer service

People report positive experiences with customer service, highlighting an efficient and supportive team that... See more

Staff

Users describe positive interactions with staff, highlighting their professional and knowledgeable approach.... See more

Service

Clients share appreciation for the service, highlighting professional support and straightforward... See more

Quality

Reviewers highlight positive aspects of quality, noting that the products exceed expectations and feature an... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Five star service from Micheál and Qmpress. He is the upmost professional and his knowledge and expertise won't be found elsewhere. He is so helpful and the company very efficient in sending out my... See more

Company replied

Rated 5 out of 5 stars

Hugely impressive customer service from the team at Qmpress. We had an issue caused by another contractor on our kitchen renovation. Qmpress could have shrugged their shoulders but no they went above... See more

Rated 5 out of 5 stars

We've had the Qmpress for a number of years. We love it. The main reason we decided to get this tap was the addition of the filtered water option. Water tastes lovely. Over the years I've contacted th... See more

Rated 5 out of 5 stars

Quick shipping and easy to set up. CO2 cartridges are easy to source. The detachable bottle with cap is a bonus for hitting the road fast after charging the water. No more dragging 500ml and 2l bottle... See more

Company replied


Company details

  1. Plumbers' merchant

Written by the company

Qmpress Ltd. is an Irish-owned company that supplies highest-quality smart-technology boiling water taps at affordable prices. Our mission is to manufacture and supply products with exceptional quality, chic design and safety. All our products are efficient and environmentally sustainable. No more waiting for the kettle to boil, and no more realising that the kettle hasn't got enough water. Conveniently fill your cup or pan directly from the tap, and save time and effort. Boiling hot water taps streamline your worktop, and dispense either cold or boiling-hot filtered water, or cold and hot water directly from the mains water supply. Therefore you have one tap that replaces not just the kettle, but traditional kitchen taps too! It's perfect if you desire a minimalistic, contemporary kitchen, or have limited worktop space in your kitchen.


Contact info

4.9

Excellent

TrustScore 5 out of 5

122 reviews

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4.9

All reviews

(122)

27 reviews in the last 12 months

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Rated 5 out of 5 stars

A1 Customer Service (after care)

Purchased a gold 4 in 1 tap November 2022. Wouldn't be without it. The customer service is one of the best i have ever come across in relation to after sale care. Nothing is a problem, we live in Mayo and Alan has landed up from Kerry with in days if there is any problem, big or small. Best thing we ever bought fir the house. 100% recommend this product.

4 December 2024
Unprompted review
Rated 5 out of 5 stars

Filter change

Alan responded to my query about changing the filter. When I had problems doing it myself, he was at my house within an hour and talked me through the steps. Absolutely excellent service for a fab product

8 November 2024
Unprompted review
Rated 5 out of 5 stars

Incredible customer service

We bought our QM press tap from Michael in March 2024. From the very first phone call, we were so impressed with Michael’s professionalism.

Throughout the whole buying and installing process, Michael has always been there to answer any questions without delay. Unfortunately our plumber installed the tank incorrectly and when we rang Michael for advice, he took action straight away. From sending us videos and voice notes to calling out personally to install it correctly. We are blown away by their incredible customer service and feel so valued as customers. We can’t thank Michael and the team enough for all their help.

25 October 2024
Unprompted review
Rated 5 out of 5 stars

Incredible product and unbelievable customer service!

We are very impressed with our QMpress tap it works perfectly and we get boiling or filtered water in an instant.

The customer service in particular is incredible! Micheál even came out to our house to assist with fitting the unit and is always so accommodating and easy to deal with.

We couldn’t be happier and would wholeheartedly recommend QMpress to anyone!

25 October 2024
Unprompted review
Rated 5 out of 5 stars

Super service

Qmpress is a super service.It was a pleasure to deal with Micheál who provides a seamless, friendly, efficient and accommodating service!
Thank you Qmpress……⭐️⭐️⭐️⭐️⭐️

Mary Breen

30 September 2024
Unprompted review
Rated 5 out of 5 stars

5 Star Plus

I would give more than 5 stars if possible!! I cannot recommend Qmpress enough, their customer service is exceptional from start to finish, and the company is fully Irish owned which is a great plus.
After a plumber installed my boiling water tap I noticed the flow of water was not great, I contacted Michael and Alan to see if there was anything they could do. Alan called up to my house in Kildare, noticed an error in the original installation by the plumber, then refitted the whole unit for me....the difference was amazing, I absolutely love this tap, instant boiling hot water and I opted for the gold colour which is a lovely light gold that really compliments the navy kitchen.
Nothing is too much trouble for Alan, I can see that he takes great pride in their product and will go the extra mile to ensure customer satisfaction, many thanks for all your help :)
Mags

29 August 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional customer service

We absolutely love our QMpress tap. The tap is so convenient and we wouldn’t be without one. It also delivers filtered tap water which is an added bonus.

Another reason to choose Qmpress is that it is an irish company with exceptional customer service. Alan is always on hand to answer any queries regardless of how big or small it is and is very approachable. He takes pride in the quality of their product and also customer satisfaction. For anyone considering a boiling water tap they should look no further than Qmpress. They are efficient, reliable and local. What more could you ask for

28 August 2024
Unprompted review
Rated 5 out of 5 stars

Get this tap!!!!

I cannot recommend the qmpress tap enough. So useful everyday for drinks and speeds up cooking of veg/pasta etc.
Very easy and safe to use. Small neat unit under the sink and a stylish variety of taps. There is a Filter to be changed every six mths or so (very easy to do). I always order them online from qmpress, very Quick delivery.

But what makes this company stand out is the excellent service from Micheál and team. They are very quick to respond via email/phone. So helpful and friendly.
Delighted to be able to recommend a brilliant company!

27 August 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service

Really efficient and effective unit. Fabulous customer service. Micheál was so helpful. I reported a fault ( mine for not changing the filter often enough) and he was here the next day and fixed it all. Couldn’t recommend them highly enough.

22 August 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic product and top class customer service

I recently had the pleasure of installing the Qmpress kitchen tap in my home, and I must say, it has exceeded all expectations. From its flawless flow to its reliable boiling water feature, this tap stands out as a pinnacle of quality and performance.One of the first things I noticed was the consistency of the water flow. Unlike other taps that often splutter or provide uneven streams, the Qmpress tap delivers a perfect, uninterrupted flow every time. This not only enhances the user experience but also instills a sense of safety, knowing that there won't be any unexpected surprises.I also had the opportunity to interact with Michael, the owner of Qmpress, who was incredibly helpful throughout the process. Initially opting for the brushed nickel finish, I later decided to switch to the gold tap to better complement my new kitchen aesthetic. Michael promptly accommodated my request, sending up the gold tap without any hassle. The return process for the original tap was smooth and seamless, showcasing the company's commitment to customer satisfaction.Overall, the Qmpress kitchen tap is a top-quality product that delivers both in performance and customer service. Whether you're looking for reliability, aesthetics, or both, this tap is sure to impress. I highly recommend it to anyone in search of a premium kitchen upgrade.

16 August 2024
Unprompted review
Rated 5 out of 5 stars

I’ve been looking to get an instant…

I’ve been looking to get an instant boil tap for quite some time and was unsure which brand to go with. After seeing really good reviews I decided to start the process with Michael from Qmpress. I had the tap ordered and delivered the following day & also was recommended a plumber within Dublin to fit the tap, which was also a seamless process. The tap functions really well and the boiling hot water is constant which was a key factor for me, other brands I’ve seen seem to spit the water out instead of a constant flow. Really happy with the overall experience and would 100% recommend to family and friends

16 August 2024
Unprompted review
Rated 5 out of 5 stars

We bought the qmpress instaboil almost…

We bought the qmpress instaboil almost 4 years ago. We are very happy with how handy it is and ease of use. I'm writing this review today because I'm so impressed with the follow up service we are getting from Michael after almost 4 years using this. I would definitely recommend to anyone thinking of investing in an instaboil tap.

20 July 2024
Unprompted review
Rated 5 out of 5 stars

Good customer service

We installed a QMPRESS tap as part of a kitchen refurbishment. It wasn’t something we’d originally considered, but we’re very glad we did. It’s an economical alternative to the kettle. The big plus for us is the availability of customer support. The response is immediate or swift, and all queries are answered and issues dealt with. It’s been a good decision.

8 July 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommended!

We recently got QMPress boiler tap and it is excellent! Great quality and amazing customer service. Very happy with it!

20 June 2024
Unprompted review
Rated 5 out of 5 stars

Customer service

We got our QM press tap 2 years ago though who we bought our kitchen off, have to say it's worked great honestly couldn't go back now. We had our first ever issue due to the kitchen people not telling us how often to change the filter or descale it (now we also did not look it up) we didn't do it once in 2years. With our first and only issue, rang at 17.50 Michael answered the phone, told me what was wrong how to do fix it and within less then 24 hours is solving the problem. Can't thank him enough for helping so fast. The tap itself is great. 3 of my friends have since bought it. Personally love the safety feature of having to hold the button down and twist, especially if you have children,then boiling water still has a 3 second delay.
Karen

13 June 2024
Unprompted review
Rated 5 out of 5 stars

I’ve recently had the QMpress 4-1…

I’ve recently had the QMpress 4-1 system installed.There were a few issues that were down to my Plumber not reading the instructions 🙈!
I rang Michael and he replied straight away.Although the Product was Perfect it was just installed incorrectly he had me return the Unit and replaced it with a new unit.The wait time was just few days .
I’m not savvy with these new mod cons so rather than wing it I’ve rang them several times ! The quick response and they even went as far as sending me videos via Wattsapp to explain exactly how to work it .
The Customer Service is exemplary. I have no hesitation in recommending this Product just by the Customer Support Alone .
The Tap itself is a game changer for me . I am 100% satisfied with the Product and the Customer Service.
If you are looking to purchase a boiling hot water tap Look no Further.
The fact that they only provide to the Irish Market is even better again as it allows them to deliver the Customer Service with 100%Satisfaction.
Thank You Michael/Alan for your Wonderful Product.

24 May 2024
Unprompted review

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