Quick fast proffessional service. Dr listen to my previous history of current illness and what I had been treated with prior and prescribed what we both felt was an appropriate treatment. I am an act... See more
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I live on the central coast of NSW. Frankly, after finding none of my local practitioners were not accepting new patients, short of going to an emergency ward, Qoctor was my only option. Nobody inte... See more
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Great when you are unwell and need a day at home but not so unwell you need to see the doctor. Great service, make an appointment, the doctor calls within the agreed time frame. Professional servi... See more
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I am a foreigner visiting Sydney and contacted qoctor for an eye infection. The doctor said it was impossible to diagnose by telemedicine and required a doctor’s visit. They ended up refunding my mone... See more
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Company details
Written by the company
At Qoctor, we’re changing the way healthcare works in Australia. No more fitting into the doctor’s schedule—we’ve designed a healthcare service that prioritises you, the patient. Convenient, quick, safe, and affordable, our platform brings you the care you need when you need it. Request medical certificates from just $14.99, along with carer’s certificates, referral letters, prescriptions delivered to your door, and bulk-billed mental health treatment plans. We also offer general GP appointments, pathology test referrals, and action plans—all from the comfort of your home. At Qoctor, we’re not just offering telehealth—we’re building a healthcare hub tailored to your life, giving you easy access to the care you deserve.
Contact info
Suite 1 Level 8 99 Queen St, 3000, MELBOURNE, Australia
- (03) 9966 8943
- info@qoctor.com.au
- qoctor.com.au
4.5
Excellent
14k reviews
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Had dr Corey stone sounded like he…
Had dr Corey stone sounded like he didnt even want to be on the phone seemed to not really care, apparently my son wasn't sick enough for me to get carers leave certificate for work for the week could only get it for a few days even when i had no one else at the time to help with my kids, I went to say something he had already hung up. never again.( so I called abbey health instead nicer and more professional and they bulk bill)
17 August 2026
Reply from qoctor
Hi Kayli,
Thank you for bringing your recent experience to our attention.
We strive to ensure every patient receives compassionate, attentive, and respectful care. It is always concerning to hear when a consultation feels rushed, unsupportive, or disconnected prematurely. We fully appreciate the immense pressure of caring for unwell children without extra support, and we regret the added frustration caused during an already stressful time.
Regarding medical documentation such as carer's leave certificates, practitioners are required to issue them based strictly on their independent clinical assessment of the patient's condition at the time of the consult. However, regardless of the clinical outcome, every patient deserves clear communication, empathy, and the opportunity to complete their conversation before a call ends.
Your feedback regarding practitioner communication and conduct has been logged and shared with our clinical oversight team for review to help maintain our service standards. We appreciate you taking the time to share your perspective.
Warm regards,
The Qoctor Team
The doctors were thorough with their…
The doctors were thorough with their diagnosis and it was very convenient to get treatment at home and when unwell.
12 August 2026
Reply from qoctor
Hi Vishweshwar,
Thank you for your kind words! We're happy to hear that you had a great experience with our service.
Kind regards,
The Qoctor Team
Reply from qoctor
Hi Waylen,
Thank you for your kind words! We're happy to hear that you had a great experience with our service.
Kind regards,
The Qoctor Team
Great value for money
Online booking was easy. Dr called on time. I needed a Certificate that was emailed to me instantly. This is great value for money, as there are not many bulk-billing clinics in Melbourne.
19 August 2026
Reply from qoctor
Hi Iren,
Thank you for your kind review! We are pleased to hear you had a positive experience using our service.
Kindest regards,
The Qoctor Team
It is a handy service to get a last…
It is a handy service to get a last minute referral but the doctor spent basically 2 mins on the phone with me and didnt ask any questions which I thought was a bit strange.
18 August 2026
Reply from qoctor
Hi Miss Melanie,
Thank you for taking the time to share your feedback with us.
We understand your concern regarding the length of the consultation and appreciate you letting us know about your experience.
For your referral request, the doctor was able to review the clinical information and details you provided when placing your order. As the required information had already been provided in your order, the doctor may not have needed to ask additional questions before completing the referral.
That said, we understand that the consultation may have felt brief, and we’re sorry if this gave you the impression that your request was not being properly reviewed.
We truly appreciate your feedback, as it helps us continue to improve our service and the experience we provide to our patients.
Kind Regards,
Qoctor Support Team
Quick fast proffessional service
Quick fast proffessional service. Dr listen to my previous history of current illness and what I had been treated with prior and prescribed what we both felt was an appropriate treatment. I am an active healthy 68 year old recently retired NZ Nurse. Other similar services in Australia did not cover people over 65 from overseas. I have saved Qoctor in my contacts should I require their services again and have recommended it to my friends.
18 August 2026
Reply from qoctor
Hi Paulette,
Thank you so much for taking the time to share your wonderful feedback with us!
We’re delighted to hear that you had a positive experience with Qoctor and that the doctor took the time to listen to your medical history and discuss an appropriate treatment with you.
It’s especially great to hear that you found our service quick, professional, and helpful, and that you’ve saved Qoctor in your contacts for future use and recommended us to your friends. We truly appreciate your trust and support.
Thank you again for choosing Qoctor, and we look forward to assisting you again should you need our services in the future.
Kind Regards,
Qoctor Support Team
Easy As
So easy to set up consultation. Doctor was polite and gave me my referral very quicky.
10 August 2026
Reply from qoctor
Hi Sharni,
Thank you for your kind words! We're happy to hear that you had a great experience with our service.
Kind regards,
The Qoctor Team
Easy to understand instructions
Easy to understand instructions. Didn't have to wait long. Requested certificate arrived by email shortly after.
10 August 2026
Reply from qoctor
Hi John,
Thank you for your kind review! We are pleased to hear you had a positive experience using our service.
Kindest regards,
The Qoctor Team
The whole process was a mess
The whole process was a mess. The first appointment I booked never happened. I clicked yhe link and waited well after the scheduled time slot. The second appointment did happen, but I wasn't given much information and the consultation was adequate. I needed to book a follow-up and did, but the consultation was useless. They couldn't give me any useful information at all.
10 August 2026
Reply from qoctor
Hi Andrew,
Thank you for taking the time to share your feedback with us.
We sincerely apologise for the inconvenience and frustration you experienced throughout the process. We understand that your initial appointment did not go as expected, and that you were also disappointed with the information and assistance provided during your subsequent consultations.
We can confirm that your order has now been completed. However, we truly apologise that your overall experience did not meet the standard of service we aim to provide.
For future reference, if you experience any issues with your order or consultation, you are welcome to contact us directly at info@qoctor.com.au so we can investigate the matter and provide assistance as promptly as possible.
We appreciate your patience and feedback, as this helps us identify areas where we can improve our service.
Kind Regards,
The Qoctor Team
Easy to do online and communication was…
Easy to do online and communication was done with the use of my phone
17 August 2026
Reply from qoctor
Hi MJ,
Thank you for your kind words! We're happy to hear that you had a great experience with our service.
Kind regards,
The Qoctor Team
Reply from qoctor
Hi Jim,
Thank you for your kind words! We're happy to hear that you had a great experience with our service.
Kind regards,
The Qoctor Team
I was able to get my certificate fairly…
I was able to get my certificate fairly easily without impacting my life
6 August 2026
Reply from qoctor
Hi Carolyn,
Thank you for your kind words! We're happy to hear that you had a great experience with our service.
Kind regards,
The Qoctor Team
Easy purchase
Easy purchase but sat on hold for 55 minutes before being told the doctor was running late and was going to call me.
16 August 2026
Reply from qoctor
Dear Sarah,
Thank you for sharing your feedback with us. We’re glad to hear that you found the purchase process easy, but we sincerely apologise for the delay and the long wait time you experienced while waiting for your consultation.
To help manage expectations, our standard consultations are scheduled within a one-hour window, meaning the doctor may call at any point during that time slot. However, we understand how frustrating it is to sit on hold without timely updates, and we regret the inconvenience this caused you.
We take your feedback seriously and will be looking closely into our processes to improve communication and reduce wait times. We truly appreciate you bringing this to our attention so we can work on delivering a better experience.
Warm regards,
The Qoctor Team
Reliable and quick as usual but dr was…
Reliable and quick as usual but dr was a little too quick didn’t ask me anything- so that was a bit disconcerting otherwise thank you
9 August 2026
Reply from qoctor
Hi Helen,
Thank you for your kind review! We are pleased to hear you had a positive experience using our service.
Kindest regards,
The Qoctor Team
good service
14 August 2026
Reply from qoctor
Hi Natalie,
Thank you for your kind words! We're happy to hear that you had a great experience with our service.
Kind regards,
The Qoctor Team
The service was quick
The service was quick, accessible and efficient. I found the nurse and doctor to be professional and caring, which makes a difference to your well-being when your not feeling great. Thank you!
14 August 2026
Reply from qoctor
Dear Ty,
Thank you so much for sharing your thoughtful feedback with us!
We’re delighted to hear that you found our service quick, accessible, and efficient. It’s especially wonderful to know that our nurse and doctor made you feel cared for and supported during a time when you weren’t feeling your best.
We truly appreciate your kind words and will be sure to pass your feedback on to our clinical team. Knowing that their professionalism and caring approach made a positive difference means a great deal to us.
Thank you again for choosing Qoctor, and we wish you a smooth and speedy recovery!
Kind Regards,
Qoctor Support Team
Again sent my medicine to old address…
Again sent my medicine to old address after changing address on my profile. Has happened past 2 times and even after speaking to someone in administration still got it wrong
7 August 2026
Reply from qoctor
Dear Mike,
Thank you for taking the time to share your feedback, and we sincerely apologise for the repeated inconvenience regarding your delivery address.
We understand how frustrating it must be to have your medication sent to an old address, particularly after you had already updated your details and contacted our administration team. We have now addressed and fixed the issue to help prevent this from happening again.
For future orders, we recommend checking the delivery address displayed on your order before completing your purchase, even if your profile details have already been updated. This will help ensure the correct address is attached to the specific order.
We truly appreciate your patience and understanding, and we apologise again for the inconvenience caused.
Kind Regards,
Qoctor Support Team
Reply from qoctor
Dear Enrico,
Thank you so much for your positive feedback!
We’re delighted to hear that you found our service easy to use and received your results quickly. We truly appreciate you taking the time to share your experience with us.
Kind Regards,
Qoctor Support Team
Easy
Easy, reasonably priced and professional experience. Website designed well as the experience was easy to navigate. Same price as competitors - but you always consult with a doctor.
13 August 2026
Good process
6 August 2026
Reply from qoctor
Hi!
Thank you for your kind words! We're happy to hear that you had a great experience with our service.
Kind regards,
The Qoctor Team
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