10/10 – the comfiest slides I've ever owned! I have wide, sensitive feet, and these feel absolutely perfect. My feet are cosy and supported, and the socks are unbelievably soft and warm. I've alread... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Let’s talk about the shoes first — incredible quality, so comfortable, and they look absolutely fabulous! Now let’s talk about the company itself. I’ve now bought 3 pairs, and sadly one didn’t f... See more
Company replied
I love my Qomfort clogs! I practically wear them everyday. In fact, I liked them so much that I ordered a second pair in a different color. I also purchased a pair for a family member. When they de... See more
Company replied
Amazing company - firstly for the price and quality of their items - AMAZING . Secondly the communication with staff, their understanding when a mistake was made, MINE not theirs and the way it was... See more
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4.4
Excellent
1k reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 99% of negative reviews
Typically replies within 1 week
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Helpful people's
They were helpful to me. They answered my emails very quickly and helped me return my order. Unfortunately, they do not accept returns, but they do work with a donation program, so I had to donate my new clogs. Luckily, there was a donation container near me. I am very grateful to the Qomfort employee.
8 April 2026
Unprompted review
Reply from Qomfort Co.
Hi Simone,
Thank you so much for the 5 stars and for sharing your experience. I’m really glad our team was able to help you quickly and make the exchange process as easy as possible for you.
We know our donation-based exchange is a little different, so it means a lot to hear you were able to use a local donation point nearby and that the process still felt helpful and positive. Keeping good pairs out of landfill is something we care deeply about.
Thanks again for your kind words and for supporting our little Aussie-based brand.
Best,
Danielle at Qomfort Co.
Co-Founder & Director.
Really positive online experience
Really positive online experience. Slight fault with shoes remedied immediately with new pair sent out as replacement and slightly faulty ones donated to charity clothing bin.
I’d recommend giving them a go.
8 April 2026
Unprompted review
Reply from Qomfort Co.
Hi Simon,
Thank you so much for the 5 stars and for taking the time to share this. I’m really glad we could sort the issue with your pair quickly and get a replacement out to you without any hassle.
We also really appreciate you mentioning the donation side of things - being able to make things right while keeping perfectly wearable pairs out of landfill is something we care deeply about, so it means a lot that it stood out to you.
Thanks again for the recommendation and for supporting our little Aussie-based brand.
Best,
Danielle at Qomfort Co.
Co-Founder & Director.
Customer service was amazing
Customer service was amazing, and the product is really well made and super comfortable.
I even accidentally ordered the wrong size,the product was replaced easily and the original product was donated to charity.
Will definitely order again.
8 April 2026
Unprompted review
Reply from Qomfort Co.
Hi Jaime,
Thank you so much for the 5 stars and for your lovely review. I’m so happy to hear you’re loving the quality and comfort of your pair, and that our team made the size exchange nice and easy for you.
It also means a lot that you appreciated the donation-based exchange - we love being able to get you the right fit while making sure the original pair can still go to someone who needs it.
Thanks again for your support, and we can’t wait to have you back for your next pair.
Best,
Danielle at Qomfort Co.
Co-Founder & Director.
A Company that others could take lessons from
This is, hands down, the easiest company to do business with. The sales are made very easy, if your order isn't right, they don't ask for you to return them. They ask you to donate them. How great is that!? The styles are very up to date, the prices are reasonable. What you see is actually what you get. I wish them great success!
As a side note, the only thing I'd like to see is more arch support ❣️
7 April 2026
Unprompted review
Reply from Qomfort Co.
Hi SH,
Thank you so much for the 5 stars and for such a thoughtful review. Your kind words genuinely mean a lot to us.
I’m so happy to hear you found the whole experience easy and straightforward, and that you’re loving the styles, value, and overall quality. We work really hard to make sure what you see is exactly what arrives, so that part especially means a lot.
We also really appreciate your feedback about the arch support ❣️ We’re always listening to what our customers would love to see improved, so thank you for sharing that with us.
Thanks again for supporting our little Aussie-based brand and for wishing us well - we’re so grateful to have you with us.
Best,
Danielle at Qomfort Co.
Co-Founder & Director.
Delivery issues but great shoes
**NOW RESOLVED. Qomfort customer services got in touch quickly, I got a new QR code today, went back to the shop and got my shoes, which I am delighted with. I do think a different delivery service would be better to resolve the other issues** Now 4 stars, as shoes great but delivery dropped a star. I placed an order, I requested the order was left in a safe place, it wasn't left. So I asked to collect it, even though the nearest shop, was not that near. I was sent a QR code, the man in the shop said wasn't right, id have to get another one. Unable to get hold of anyone to sort it out, unable to generate a new QR code despite following instructions, have now had to come all the way home. Very disappointed, I don't know where my parcel is, the delivery arrangements are terrible, the man in the shop unhelpful, a bad experience overall, would not recommend.
7 April 2026
Unprompted review
Reply from Qomfort Co.
Hi Myka,
We’re really sorry this happened and for the frustrating experience with the delivery and collection process.
From what we can see, the delivery company may have had restrictions around leaving the parcel if they felt there wasn’t a safe place to leave it. We can also confirm that our team responded to your email the following day and provided the tracking number for your order, along with the local carrier details to help with the QR code collection issue. Please feel free to reply to that email with any updates, and we’ll be more than happy to continue assisting you.
For anyone reading this, as stated on our website, we always encourage customers to reach out to us directly at hello@qomfortco.com so we can resolve any issues internally as quickly as possible.
Best,
Danielle at Qomfort Co.
Co-Founder & Director.
Great customer service
We are very impressed with their customer service and their replacement policy. Everything was handled without a hitch.
30 March 2026
Unprompted review
Reply from Qomfort Co.
Hi Leo,
Thank you so much for the 5 stars! I’m really glad to hear everything was handled smoothly and that our customer service and replacement policy left a great impression.
We work hard to make things as easy and stress-free as possible, so this means a lot. Thanks again for supporting our little Aussie-based brand.
Best,
Danielle at Qomfort Co.
Co-Founder & Director.
The customer service is phenomenal
The customer service is actually phenomenal. The exchange process was so easy, they were so understanding and so responsive! I’ve never had such an amazing experience with an Aussie brand before. The burks are bloody amazing quality too! So comfy and look so lush. Wouldn’t hesitate to buy again! Thanks so much!
3 April 2026
Unprompted review
Reply from Qomfort Co.
Hi Rosie,
This absolutely made our day - thank you so much for the 5 stars and for such a fun review.
I’m so happy to hear the exchange process was easy and that our team made you feel looked after. We really do try to keep things fast, kind, and stress-free, so it means a lot to hear that came through.
And I’m stoked you’re loving the quality too - “so comfy and look so lush” is exactly what we want from our clogs 😍
Thanks again for supporting our little Aussie-based brand. We’d absolutely love to have you back anytime.
Best,
Danielle at Qomfort Co.
Co-Founder & Director.
customer service was great
i ordered the wrong size, the company were prompt to reply. they have an amazing business idea, instead of shipping the wrong size back to them i donated them to my local Vinnies ( charity ). how cool !!
2 April 2026
Unprompted review
Reply from Qomfort Co.
Hi Jamie,
Thank you so much for the 5 stars and for taking the time to share this!
I’m really glad we could help get the sizing sorted quickly for you, and I love that you were able to donate the original pair to your local Vinnies - how good is that! Keeping perfectly good clogs out of landfill and into the hands of someone who can use them is such a big part of what we stand for, so it means a lot that you appreciated the idea behind it.
Thanks again for supporting our little Aussie-based brand - we’re so grateful to have you with us.
Best,
Danielle at Qomfort Co.
Co-Founder & Director.
Qomfort is a great little company
Qomfort is a great little company! They have amazing customer service and a great but small line of products. I am a happy repeat customer. I would recommend their shoes to anyone who wants a well made shoe for a reasonable price! Get yours today
2 April 2026
Unprompted review
Reply from Qomfort Co.
Hi Mary Frances,
Thank you so much for the 5 stars and for being a repeat customer - that truly means the world to us.
I’m so happy to hear you’ve had a great experience with both our shoes and our customer service. We may keep things small, but we put a lot of care into making sure every product is well made, comfy, and fairly priced - so hearing that come through in your experience is incredibly special.
Thanks again for recommending us and for supporting our little Aussie-based brand. We’re so grateful to have you in the Qomfort crew.
Best,
Danielle at Qomfort Co.
Co-Founder & Director.
I’m so impressed with this company and…
I’m so impressed with this company and especially the returns initiative to donate to charity. I donated some slippers that did not fit and got a full refund. Amazing. Also got some clogs and wear all day. Absolutely love them and are great value. The customer service is five star and Bianca has been really responsive despite us being on opposite sides of the world. Well done Qomfort. More companies should follow your lead.
2 April 2026
Unprompted review
Reply from Qomfort Co.
Hi Margaret,
Thank you so much for this beautiful 5-star review. I’m so happy to hear you’ve had such a positive experience with us - from the charity donation return option to finding clogs you can wear all day and love.
It also means a lot that you mentioned Bianca. Our team works hard to make sure customers feel looked after no matter where they are in the world, so I know she’ll really appreciate your kind words.
And thank you for recognising what we’re trying to do with our returns initiative too. We truly believe there’s a better way to handle sizing issues than sending perfectly good pairs to landfill, so hearing that you think more companies should follow suit honestly means the world.
Thanks again for supporting our little Aussie-based brand.
Best,
Danielle at Qomfort Co.
Co-Founder & Director.
Purchasing shoes on line was made easy
Purchasing shoes on line is always difficult. Qomfort made it easy to exchange for a smaller size. I just sent a few photos, donated my shoes to a charity, sent another photo and the exchange was on the way. They responded very quickly and efficiently. I haven’t had a chance to wear them yet, but they look very well made.
31 March 2026
Unprompted review
Reply from Qomfort Co.
Hi Suzanne,
Thank you so much for the 5 stars and for sharing this. You’re so right - buying shoes online can feel a bit tricky, so I’m really glad we were able to make the sizing exchange easy and stress-free for you.
Thank you as well for donating the original pair to charity - that means a lot to us. We really want the process to be simple for customers while also keeping perfectly good shoes out of landfill.
I’m so happy to hear they look well made, and I hope once you’ve had the chance to wear them, they’re just as comfy as you hoped.
Best,
Danielle at Qomfort Co.
Co-Founder & Director.
Scam
Ordered but package not delivered (shipping co left it in unsecure location). Refund given, minus shipping cost.
I asked why the entire cost wasn’t refunded. Crickets.
Scam — 4.99 adds up.
Update: Shipping costs refunded after posting this review.
31 March 2026
Unprompted review
Reply from Qomfort Co.
Hi Lia,
We’re really sorry to hear about this experience.
Based on the details in your review, it does sound like this may be a stolen package situation, which is why the case would need to be investigated further with the shipping company before a full refund can be finalised. We’ll also be checking with the courier about where the parcel was left and whether there was a safer place it could have been delivered.
In regard to your refund, please feel free to send us another email at hello@qomfortco.com and we’ll be happy to look into it again for you. If the full refund is still pending, it may simply be because this type of case is reviewed a little differently while the shipping investigation is underway.
For anyone else reading this - this is exactly why we always encourage customers to email us directly first at hello@qomfortco.com, so we can properly investigate and resolve issues internally as quickly as possible.
Thank you.
Best,
Danielle at Qomfort Co.
Co-Founder & Director.
Great customer service!
Looking forward to getting my order. They did a free exchange after I donated my original purchase to a women’s shelter. So far great service!
2 April 2026
Unprompted review
Reply from Qomfort Co.
Hi Rachel,
Thank you so much for the 5 stars and for taking the time to leave this review. I’m really glad we could help get your exchange sorted easily for you.
And thank you as well for donating your original pair to a women’s shelter - that is so special and exactly why we love running our exchange program this way. Knowing those shoes can go on to help someone else instead of ending up in landfill means a lot to us.
We really appreciate your support and hope you absolutely love your new pair once they arrive.
Best,
Danielle at Qomfort Co.
Co-Founder & Director.
Exceptional Comfort Backed by Outstanding Customer Care
I had a great experience with Qomfort Co and wanted to share it. The clogs themselves have been excellent, very comfortable and well made, exactly what I was hoping for.
What really stood out to me was the customer service. The team was very quick to respond, clear in communication, and resolved my request smoothly without any hassle. That level of responsiveness is rare and genuinely appreciated.
One of the most impressive parts of their process is their donation program for returns or exchanges. Instead of waste, the product goes toward helping others, which is a thoughtful and meaningful approach that reflects strong values as a company.
Overall, this was a professional, efficient, and genuinely positive experience. I would absolutely recommend Qomfort Co to anyone looking for both quality products and a company that stands behind what they do.
2 April 2026
Unprompted review
Reply from Qomfort Co.
Hi Prajit,
Thank you so much for this incredibly thoughtful 5-star review. We really appreciate you taking the time to share your experience in such detail.
I’m so glad to hear you’re loving the clogs and that they’ve been exactly what you were hoping for in both comfort and quality. That’s always our goal, so it means a lot to hear that landed for you.
I also really appreciate your kind words about our team. We work hard to keep communication clear, quick, and genuinely helpful, so hearing that it stood out to you is incredibly meaningful.
And thank you for recognising the heart behind our donation-based exchange program too. We’ve always wanted to do things a little differently - making the process easier for customers while also making sure perfectly good pairs can go on to help someone else instead of ending up in landfill.
Thanks again for supporting our little Aussie-based brand and for recommending us. We’re so grateful to have you in the Qomfort crew.
Best,
Danielle at Qomfort Co.
Co-Founder & Director.
Poor quality, don't buy
The quality of the slides are not very good. After 5 weeks the soles are worn, the upper has come away from the sole. The upper has split on both shoes.
24 March 2026
Unprompted review
Reply from Qomfort Co.
Hi Sarah,
We’re really sorry to hear this and appreciate you taking the time to leave your feedback.
What you’ve described is absolutely not the experience we want our customers to have, especially after only 5 weeks of wear. We’d really like the chance to look into this properly and see how we can assist.
Please feel free to email us directly at hello@qomfortco.com
with your order details and a few photos of the issue, and our team will be happy to review this for you.
For anyone else reading this - this is exactly why we always encourage customers to email us directly first at hello@qomfortco.com
, so we can properly investigate and resolve issues internally as quickly as possible, and see how we can assist.
Thank you.
Best,
Danielle at Qomfort Co.
Co-Founder & Director.
Run small, but they’ll replace the pair if you donate them.
I ordered the same size as I wear in the German sandals, but these ran quite a bit smaller; however I was able to donate the small ones to charity, and am being sent a larger pair. I can’t comment on how comfortable the sandals are yet, but I am very impressed with the company! I look forward to trying the larger size.
1 April 2026
Unprompted review
Reply from Qomfort Co.
Hi there,
Thank you so much for the 5 stars and for sharing your experience. I’m really glad we could get the sizing sorted for you quickly, especially when you were comparing them to your usual German sandals.
And thank you as well for donating the original pair to charity - we really appreciate that. We know sizing can vary a little between brands, so our goal is always to make the exchange process as easy and helpful as possible.
We’re so grateful for your support and hope the larger pair is the perfect fit and super comfy once it arrives.
Best,
Danielle at Qomfort Co.
Co-Founder & Director.
I don’t think I’ve EVER received such…
I don’t think I’ve EVER received such fantastic customer service as that at Qomfort. Jade responded to my queries virtually immediately, with helpful and thorough advice regarding their exchange policy. To find out that this involves donating the clogs to the community was just an added bonus- what a fantastic, sustainable way to give a little back. Thank you so much- I love the quality, comfort and look of my army green clogs and will definitely recommend Qomfort to friends and family. Many thanks, from a very satisfied customer. Chloe :) x
1 April 2026
Unprompted review
Reply from Qomfort Co.
Hi Chloe,
Thank you so much for this beautiful 5-star review. Your kind words honestly mean the world to us.
I’m so happy to hear Jade was able to help you quickly and thoroughly, and I’ll be sure to pass your lovely feedback on to her. She’ll be absolutely stoked. It also means a lot that our donation-based exchange policy resonated with you - giving a little back to the community while keeping good pairs out of landfill is something we care about deeply.
And army green is such a good choice 👏 I’m thrilled you’re loving the quality, comfort, and look of your clogs.
Thank you again for recommending us to your friends and family and for supporting our little Aussie-based brand.
Best,
Danielle at Qomfort Co.
Co-Founder & Director.
Such incredible customer service
Such incredible customer service. The shoes were super comfortable. Love this company!
31 March 2026
Unprompted review
Reply from Qomfort Co.
Hi Lisa,
Thank you so much for the 5 stars! I’m so happy to hear you found the shoes super comfortable, and I really appreciate your kind words about our customer service too.
It means a lot to hear you love the brand - thanks again for supporting our little Aussie-based business.
Best,
Danielle at Qomfort Co.
Co-Founder & Director.
Affordable and top quality clogs
Awesome quality plus a price that is very affordable. Highly recommend this product. I bought the clogs and in love with it! As per the “smell”, it does have a smell.. a new shoes smell. And i’m totally fine with that😁 thank you qomfort❤️ will definitely be buying more next time❤️
1 April 2026
Unprompted review
Reply from Qomfort Co.
Hi Marie,
Thank you so much for the 5 stars and for such a fun review! I’m so happy to hear you’re loving the quality, comfort, and price of your clogs - that’s exactly what we’re aiming for.
And yes, the “smell” is just that fresh-out-of-the-box new shoe smell 😄 I’m glad it didn’t bother you at all.
Thanks again for recommending us and for supporting our little Aussie-based brand. We’ll be so excited to have you back for your next pair ❤️
Best,
Danielle at Qomfort Co.
Co-Founder & Director.
Qomfort is extremely trustful
Qomfort is extremely trustful, reliable, quick responsive. It was a dilemma to me to exchange or not. It seemed a bit wasteful in the exchange process, on the other hand l was wearing them unfit. Finally l chose to exchange but sorry to Qomfort for their loss.
30 March 2026
Unprompted review
Reply from Qomfort Co.
Hi Eric,
Thank you so much for the 5 stars and for sharing this so honestly. I completely understand why the exchange felt like a dilemma at first, and I really appreciate how thoughtful you were about it.
Please don’t feel sorry at all - our whole exchange program is designed exactly for situations like this. If your pair wasn’t fitting properly, we’d always rather help you get the right size so you can actually enjoy wearing them. And knowing the original pair can still go on to be used and appreciated is a huge part of why we do it this way.
Thank you again for your kindness and for supporting our little Aussie-based brand - it truly means a lot.
Best,
Danielle at Qomfort Co.
Co-Founder & Director.
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