Quad Warehouse Reviews 631

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 369 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the delivery service, highlighting the speed and efficiency, often noting that products arrive fully assembled. The staff, particularly the delivery drivers, are consistently described as helpful, friendly, and going above and beyond to ensure a smooth experience, even assisting with placement and setup. Many people also appreciate the overall service and the quality of the products, with numerous mentions of excellent communication and a positive buying process. However, some customers were dissatisfied with the product quality, citing issues like damaged items upon arrival, parts breaking quickly, or batteries failing. There were also instances where people reported problems with after-sales service, including slow responses, unhelpful communication, and difficulties in resolving issues like receiving replacement parts or bikes.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the fast... See more

Product

Consumers generally express satisfaction with the products, often highlighting their quality and value. Many... See more

Staff

People report positive experiences with staff, highlighting their helpfulness and professionalism. Customers... See more

Service

Customers had positive experiences with service. Many reviewers praised the fast and efficient service, with... See more

Quality

Users describe ambiguous interactions with quality. Some customers praise the quality, noting that products... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service, bike is brilliant, I got mine built up by quad warehouse, extremely quick turnaround from ordering to receiving the goods too. They also have an array of spare parts if ever required. W... See more

Rated 5 out of 5 stars

My daughters Quad arrived on time, delivered by Billy who was excellent, messaged to make sure all clear to unload before for my little one didn’t see her Christmas present. Fantastic company, great s... See more

Rated 5 out of 5 stars

Great experience from buying online to recieving my delivery. I found it worthwhile paying the extra to recieve the bike fully built. My son is super excited to go out on christmas day. Delivery was... See more

Rated 5 out of 5 stars

Super fast Delivery and ordering process was easy! Stunning bike (70cc BRZ) and will definitely be ordering again soon, this is my second purchase at quad bike warehouse. A nice gentleman called R... See more


Company details

  1. #34 of 47 best companies in Motorcycle shop
  2. #2 of 3 best companies in ATV Dealer
  3. #55 of 102 best companies in Bicycle Shop
  4. #14 of 32 best companies in Childrens Shop
  5. #40 of 73 best companies in Childrens Toy Store
  6. #55 of 103 best companies in Toy shop

Written by the company

Quad-Warehouse is the leading retailer of Quad and Dirt Bikes. Our mission is to provide quality, brand new, quad bikes to the UK and Europe. Based in the heart of beautiful Derbyshire, Quad-Warehouse stock over 1000 quad & dirt bikes at any one time. We also have many dealers over the UK & Ireland. You’ll find our unbeatable knowledge and experience invaluable to help you choose the correct quad or dirt bike for you, making purchasing a breeze. We are on hand to provide you with any information you may require. Not only do we stock quad bikes here at our Derbyshire warehouse we are also a large stockist of quad spares and parts. Quad-Warehouse first appeared in the UK in the early 2000s. From us talking directly to the factory, and working exclusively with our tried and tested suppliers. You won't find better two or four wheeled vehicles any where else. We guarantee you a great service. Where will your adventure start?!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

631 reviews

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Replied to 30% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 5 out of 5 stars

Brought this bike for my 6 yr old…

Brought this bike for my 6 yr old grandson's Christmas present wasn’t s sure what the quality was going to be like as the price was exceptional ,the bike arrived on time ,was easy to assemble and pleasantly surprised how well made it was ,this is a great first bike for any child Im very pleased with my purchase and would definitely order from them again, a little boy is going to be very happy Christmas Day

26 November 2025
Rated 5 out of 5 stars

Excellent service from Reece

Excellent service from Reece, this is a Xmas present and my son was home, therefore I asked Reece to deliver to my neighbour in which Reece even took to my garage. Thank you so much!

8 December 2025
Unprompted review
Rated 5 out of 5 stars

Just received my sons bike from quad…

Just received my sons bike from quad warehouse. Excellent service throughout. Reece the delivery driver rung around 30 minutes before delivery, he was very polite & helpful. I'll definitely being using quad warehouse again 🙂

8 December 2025
Unprompted review
Rated 5 out of 5 stars

Great experience from buying online to…

Great experience from buying online to recieving my delivery. I found it worthwhile paying the extra to recieve the bike fully built. My son is super excited to go out on christmas day. Delivery was on a Sunday which really suprised me. Jordon messaged before delivering making sure the time was suitable. He phoned when i was the next delivery meaning i could still go out. Thanks to everyone at quadwarehouse.

7 December 2025
Unprompted review
Rated 5 out of 5 stars

Great service throughout from the…

Great service throughout from the company.

Jordan the delivery driver was exceptionally brilliant, loaded it into my dad’s car for me as little one was hovering around the house! Gave me a full demo on the quad and explained everything, even contacted me before he arrived just to let me know he was 30 minutes away.

Thank you

7 December 2025
Unprompted review
Rated 5 out of 5 stars

Reese delivered quad rang an hour…

Reese delivered quad rang an hour before and was very polite and friendly my elderly mother was in waiting and he went above and beyond to get it where she asked for it to be put great sevice and product is excellent aswell my sons going to love it thank you all

5 December 2025
Unprompted review
Rated 5 out of 5 stars

Very professional and helpful …

Very professional and helpful taken my daughter down from Leeds has she wanted an electric dirt bike she changed her mind when we got there and seen all the bikes ended up buying a petrol 110 semi auto pit bike sales man guided us to right one for her age as she's 11 there not about the money but you child's safety so we walked away with a 110 pitbike helmet gloves and goggles to match and one extremely happy daughter thankyou for everything definitely will be going back because the wife promised me a 250cc dirt bike in blue lol .

20 November 2025
Rated 5 out of 5 stars

Great 50cc motorbike for kids at the…

Great 50cc motorbike for kids at the best prices aswell suitable for people who don't actually earn loads of money so the price was great for £299.00 including free delivery as I ordered Friday the 30th November and received it the 5th of December ide of received it the 4th if I didn't miss the delivery but super reliable and pretty quick delivery

29 November 2025
Rated 5 out of 5 stars

Exceptional Customer Service and Delivery

This is my second time buying from Quad Warehouse, and once again they’ve exceeded my expectations. The customer service is absolutely outstanding - friendly, efficient, and genuinely focused on making sure everything goes smoothly. Both of my orders arrived fully built within just a few days, which is incredibly convenient and shows how well they value their customers’ time.

A special mention goes to Reece, the delivery driver. His communication was excellent from start to finish. He’s extremely friendly, approachable and clearly takes pride in his work. He took the bike exactly where I needed it, made sure everything was set up properly and even explained the battery life and key features to me. That level of care really makes a difference.

Quad Warehouse has earned my complete trust, and I couldn’t recommend them highly enough. Quality products, exceptional service, and a team that genuinely goes above and beyond. I’ll definitely be buying from them again in the future. Thank you!

5 December 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service , quad warehouse went above and beyond to assemble and deliver my sons son in time for his birthday 🙂 a special mention to Reece who kept me updated on the day of delivery of when he will arrive as I had work commitments a lovely bloke and great service 👍🏼

4 December 2025
Unprompted review
Rated 5 out of 5 stars

Customer Service is excellent

Customer Service is excellent. I highly recommend this company go above and beyond to help you find the product you’re looking for and make sure it’s right for you. The bike I ordered is more than I expected. And it is more than great for value. If you have a problem, all you have to do is call always somebody to answer the phone or even help track your parcel and tell you exactly where it is. I’ve got my bike fully assembled packaging and everything is great. Honestly I can’t say enough about this company and thank you very much. My son is going to be so happy waking up Christmas Day thanks to use and your help very highly recommended and will be using this company again very shortly

29 November 2025

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