Quality Furniture Clearance Ltd Reviews 

51
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Bought two things now from this website and not only are the prices great, but the customer service provided too ! Ian was flexible to delay our delivery based on house completion dates which was real... See more

Rated 5 out of 5 stars

Great products really good service and professional and on time delivery team .. I ill be returning for more thank you

Rated 5 out of 5 stars

Great service, good comms. Cannot fault Ian and his team, everything was spot on and managed to saved a few quid in the process 😉. Delivery was organised and delivered in a polite and professional ma... See more

Rated 5 out of 5 stars

I purchased two bedside cabinets, the quality is amazing at almost half the retail price. I found only a couple of very minor marks which is barely not worth mentioning. Ian was very helpful thro... See more

Company details

  1. Home Furniture Shop
  2. Bedroom furniture shop
  3. Living room shop

Written by the company

We are a specialist in high end, Grade A returns and ex display furniture items, buy high end furniture at hugely discounted prices


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

51 reviews

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4.7

All reviews

(51)

17 reviews in the last 12 months

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Rated 1 out of 5 stars

Scam

We had purchased a Cotswold company larder cupboard. There was initially a confirmation text message and then no further communications. Having chased the owner several times (having sent several text messages with no response and called the mobile number on the site), we finally spoke with the owner, who shared it will take longer as it’s a ‘large item’. 3 weeks later we were then told the item was coming via a local courier they use. This then ‘failed’ to deliver - upon chasing being given the reason that it was ‘too large’. Giving them the benefit of the doubt, we waited for the new slot, to then understand that it had failed to deliver again (with the second reason being the van broke down). I have tried calling and sent correspondence to Quality Furniture Clearance, who once again has screened calls and ignored my message. We are of the belief that this is a scam and are now pursuing our funds via the bank. Steer clear.

29 April 2025
Quality Furniture Clearance Ltd logo

Reply from Quality Furniture Clearance Ltd

Absolutely ridiculous!
You’ve left us a one star review and called us scammers because the courier company delayed the delivery, the worst part is you gave us absolutely no opportunity to assist, you called at 19:07 at night which is why one call wasn’t answered as it’s outside office hours, by the time we called you back the next morning you had already left us this review and tried to do a charge back through the bank, obviously we refunded you immediately once you said you wasn’t happy, you initially called us on the 11/04 asking about the delivery process, the call lasted 2 minutes, the next call we received from you after that was the mist call as mentioned above for which we called back the next day at 11:12 am, so where are the rest of these calls you apparently made and we screened? the only email we had from you was on the 18/04 which we responded to within 24 hours, which was asking when collection was for which we gave you the date, we have call logs and proof for everything we are saying, we no for a fact you can’t show us any logs of any other of these so called screened calls made to us because they do not exist, The only coms we did not respond to is the txt messages you apparently sent, we don’t have a phone to txt to. And why would you send txt messages to a helpline when we have answered every call (we can prove) and replied to every email (we can also prove), if you sent txt messages that weren’t being replied to surely you would revert to the methods that were being instantly responded to, and where exactly is the scam in all of this?? We are a limited company trading for over 3 years with a 5000sft premises, did you think we was going to close shop overnight and move abroad with money from your one item purchased, We can handle bad reviews because sometimes things can just happen but to call us scammers because a third party courier company had to delay delivery is something we won’t accept, the whole thing is just ridiculous and frankly you should be ashamed.

Rated 5 out of 5 stars

Fantastic experience, highly recommend

Found QFL online after looking for a while for quality but affordable furniture, I was lucky that it was only a 30min driving distance and so i contacted them to view a gorgeous bed and matching drawers set for my bedroom which went smoothly, everything was as stated and the delivery was great so once my furniture was up and in my newly decorated room i absolutely loved it and went on to buy more for my children's rooms and also a large tv media unit for my living room. Seriously couldn't recommend them enough, my whole experience has been delightful my furniture is stunning and I'll look forward to ordering more in the future.

12 March 2025
Unprompted review
Rated 1 out of 5 stars

Extremely Disappointed – Misleading Description and Poor Quality

I purchased a Cotswolds chest of drawers from Quality Furniture Clearance Ltd and was extremely disappointed with what arrived. The item was clearly damaged and had undergone poor-quality repairs and rough paint touch-ups. It looked nothing like the images on their website.

The product was not accurately described online, and they state that customers are welcome to come and view items before purchase – which is completely unrealistic or impossible for many people, especially when buying online.

The experience has been incredibly frustrating. I expected far better from a company claiming to sell quality furniture. I would not recommend them to anyone.

4 April 2025
Rated 5 out of 5 stars

Ordered a superking bed on the…

Ordered a superking bed on the Saturday, I was fortunate enough the courier would be in my area on the Monday. It was delivered with no issues at all. Great item, great price, great customer service.

22 March 2025
Unprompted review
Rated 1 out of 5 stars

Poor customer service

Ordered but not received my furniture. Sadly unable to comment on the actual item but the company…
Courier let us down. I contacted Quality Furniture Clearance QFC and wasn’t impressed with how they responded. They basically said the delivery date is a guideline depending on routes etc from courier. I disagree, if I’ve confirmed via a link sent to me, I expect the delivery to arrive.
I asked QFC to contact them but was told they would ‘raise a complaint’ - not convinced that will happen or that the furniture will arrive.
Will be cancelling tomorrow if again it doesn’t arrive

21 February 2025
Unprompted review
Rated 5 out of 5 stars

Great product at a good price

I purchased a stunning larder cupboard at a great price. It's a beautiful piece of furniture and came as advertised. The only little niggle I had is that delivery took 3 weeks from ordering (when I was hoping for a 10 day time frame due to my own availability). This was mainly due to the delivery company not being able to deliver within that time frame (so not the fault of Quality Furniture Clearance LTD). Communication about delivery and the delivery guy himself were great tho.

23 September 2024
Unprompted review
Rated 5 out of 5 stars

Delighted!

Excellent service. Leigh was extremely helpful and quick to respond. Courier service was fantastic…probably the best courier I’ve dealt with! Delighted with both of my purchases!

13 October 2023
Rated 5 out of 5 stars

Perfect!!!!

Our experience with Quality Furniture Clearance was perfect! The unit we purchased was at a very competitive price. We could see any faults before we purchased it. They liaised with us for a delivery time to suit and it arrived on time. We are thrilled with our unit.
I would not hesitate to recommend them.

12 July 2023
Rated 5 out of 5 stars

Fantastic company, really helpful & friendly and very reasonably priced high end quality furniture.

Excellent communications in regard to pieces of furniture of interest, with dates for viewing at the warehouse along with collection and delivery options.
Superb prices, including delivery costs.
Very friendly and helpful when visited the warehouse to view and collect items of furniture.
Prompt updates in regard to items of furniture when they became available in stock.
Beautiful furniture and certainly high end quality.
Overall excellent experience 10/10.
Will defiantly be using again, due to such a friendly service along with having 2 further items on order.

30 June 2023
Unprompted review

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