I ordered a box of gloves that arrived at the Royal Mail sorting office but never made it to me. I contacted customer service and spoke to Rajnandini Roy who sorted the issue out for me and replaced t... See more
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We recently had an unexpected failure of our main suction motors, which was a very stressful situation for the whole practice. Rajnandini Roy went above and beyond to help us throughout the proc... See more
Excellent service generally. Staff very helpful. Gary was incredibly informative when I needed to purchase a hand held X-ray and ensured I got a good price. Today he went out of his way to ensur... See more
Good service, item was a light guide for a curing light, not available from most suppliers and saved buying a new light. Ordered online, efficient company rep phoned to sort double account details. J... See more
Company replied
Company details
Written by the company
About us Qudent specialises in equipment sales within the British Isles. A proud supplier to the UK Dental market for over 30 years, Qudent utilises this wealth of experience to provide a knowledgeable, personal service combined with great value. Based in West Sussex, the company supplies a full range of dental surgery equipment throughout the UK. Alongside larger capital equipment, Qudent stocks a range of small equipment that is carefully selected from different manufacturers around the world. Meaning we are on hand to fulfil any of your practices needs, through our dedicated support team, as and when you need them.
Contact info
SALES OFFICE ADDRESS: Qudent Sales Office, Freedom Works, No.14, 2nd Floor, The Mill Building, 31 Chatsworth Road, Worthing, West Sussex, BN11 1LY , BN11 1LY, Worthing, United Kingdom
- 01903 211737
- sales@qudent.co.uk
- qudent.co.uk
4.8
Excellent
143 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Customer service from Gary is second to…
Customer service from Gary is second to none, I had difficulty finding a battery replacement for our endo machine and within 24hours of contacting Gary, he had located this and ready to order. It's fantastic working alongside another professional company who provide top quality customer service.! Thanks guys!
31 July 2024
Unprompted review
Reply from Qudent
Thank you Natalie
For those lovely words, I am glad we could help you and if you need anything in the future, please do not hesitate to ask.
Kind regards
Gary & Chantelle
Helpful driver
Driver was willing to deliver where we wanted it - at the front of the shop. It came faster than I was expecting. Best price, decent quality.
15 July 2024
Reply from Qudent
Hello Fred,
Thank you for the great review, I am glad the delivery driver was helpful, its always good to know this. If you need anything in future, please do not hesitate to contact us.
Kind regards Gary & Chantelle
Good company.
1 July 2024
Reply from Qudent
Good morning, thank you for your kind review, we look forward to doing business with you again, Regards Gary & Chantelle
Reply from Qudent
Good morning, Thank you for your review, If you need anything else, please do not hesitate to contact us, we look forward to working with you again, Kind regards Gary & Chantelle
Very good communication and the order…
Very good communication and the order arrived in no time.
1 July 2024
Reply from Qudent
Hello Joanna, thank you for the kind review, we look forward to helping you again in the future, Kind regards Gary & Chantelle
A Polished Performance!
I had to buy an Air Polisher as our expensive EMS version had failed (again). The product I chose was a Woodpecker AP-H Plus Air Polisher. I arrived promptly, was well packed, and looks stylish. My phone dealings with Qudent have been nothing less than amazing. Staff are knowledgable and as a result, we will buy more products from this company.
1 July 2024
Reply from Qudent
Hello Michael, thank you for your lovely review, we are always here to help and if you need anything else, please do not hesitate to get in touch with us, we look forward to doing further business with you, Kind regards Gary & Chantelle
Fantastic company that
I spoke with Gary here. His customer service and attention to details was fantastic. They respond quickly and are very good in terms of sales and dealing with any problems thereafter. Great company
14 June 2024
Unprompted review
Reply from Qudent
Hello Jashan, thank your kind words. We are always here to help you and look forward to doing business with you again soon, Kind Regards Gary & Chantelle
Excellent and efficient service
9 May 2024
Reply from Qudent
Hello Garrett,
Thank you for your kind words, it is appreciated and we look forward to helping you again in the future,
Regards
Gary
The item hasn't been delivered
The item hasn't been delivered. When we rang to check or get an update - the person on the phone was very rude and not helpful at all!
2 May 2024
Reply from Qudent
Good morning Hussain
Firstly may I apologise if you felt that you were spoken to rudely! I was next to our lady when she spoke to Jessica on the 13th and Victoria today the 14th and heard what she was saying, she done everything in her power to sort your order out, I appreciate on this occasion it is late due to our warehouse having issues with the new computers system which I understand is not your fault, I do not remember her speaking inappropriately to any members of the staff. She just talks quite loudly and if this has been interpreted as rude, then again I apologise to your staff and that was not the intention.
Please rest assure this is not how we treat people and hope you accept our apology.
Kind Regards
Gary
Great
I had questions, the customer service answered my questions perfectly. A great service and the product was dispatched and delivered quickly. Much appreciated.
3 April 2024
Reply from Qudent
Thank you for your lovely comments Peter, we look forward to doing more business in the future with you. Kind regards
Amazing experience 😊😊
I had an amazing experience with Qudent.co.uk i bought an Apex Locator.
Extremely helpful costumer service, very responsive , competitive prices for dental supply. Totally recommend this company!!
5 star plus !
13 March 2024
Reply from Qudent
Hello Mihaela, Thhank you for your kind words. We look forward to your next transaction. Take care
Qudent are extremely efficient in all…
Qudent are extremely efficient in all aspects of the business. There is excellent communication with the support team and any queries are quickly resolved. Good stock availability and fast shipping. In a busy dental practice, this certainly goes a long way!
8 March 2024
Reply from Qudent
Hello, thank you for taking the time to write this lovely review, we look forward to helping you again in the future. Kind regards
Reply from Qudent
Thank you for your kind words Carol, we look forward to helping you again in the future.
always very helpful....
Gary and his team have always been incredibly helpful, providing me with Piezo equipment for rhinoplasty surgery. I have found their service to be reliable and efficient and look forward to continuing doing business with them in the future.
19 February 2024
Unprompted review
Reply from Qudent
Hello Sinclair, thank you for you kind review and we look forward to working with you again soon, Regards Gary
Excellent customer service!
Excellent customer service!
Massive thank you to Gary for dealing with my order so efficiently and professionally.
Highly recommend Qudent
2 February 2024
Unprompted review
Reply from Qudent
Thank you for your review Anthony, we look forward to helping you in the future.
Excellent sales and customer service…
Excellent sales and customer service over the phone.
25 January 2024
Reply from Qudent
Thank you for your kind review, we look forwar to helping again in the future, Regards Gary
Reply from Qudent
Thank you for your kind words, regards Qudent
Reply from Qudent
Thank you for your kind words, regards Qudent
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