I ordered a box of gloves that arrived at the Royal Mail sorting office but never made it to me. I contacted customer service and spoke to Rajnandini Roy who sorted the issue out for me and replaced t... See more
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We recently had an unexpected failure of our main suction motors, which was a very stressful situation for the whole practice. Rajnandini Roy went above and beyond to help us throughout the proc... See more
Excellent service generally. Staff very helpful. Gary was incredibly informative when I needed to purchase a hand held X-ray and ensured I got a good price. Today he went out of his way to ensur... See more
Good service, item was a light guide for a curing light, not available from most suppliers and saved buying a new light. Ordered online, efficient company rep phoned to sort double account details. J... See more
Company replied
Company details
Written by the company
About us Qudent specialises in equipment sales within the British Isles. A proud supplier to the UK Dental market for over 30 years, Qudent utilises this wealth of experience to provide a knowledgeable, personal service combined with great value. Based in West Sussex, the company supplies a full range of dental surgery equipment throughout the UK. Alongside larger capital equipment, Qudent stocks a range of small equipment that is carefully selected from different manufacturers around the world. Meaning we are on hand to fulfil any of your practices needs, through our dedicated support team, as and when you need them.
Contact info
SALES OFFICE ADDRESS: Qudent Sales Office, Freedom Works, No.14, 2nd Floor, The Mill Building, 31 Chatsworth Road, Worthing, West Sussex, BN11 1LY , BN11 1LY, Worthing, United Kingdom
- 01903 211737
- sales@qudent.co.uk
- qudent.co.uk
4.8
Excellent
143 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Reply from Qudent
Hello Carol, we are very sorry this has happened on this occasion and my colleague is trying to rectify this for you as soon as possible for you. Please accept our apologies for our warehouse's mistake. Kind regards
Reply from Qudent
Thank you for the review. It is appreciated. Kind regards
Reply from Qudent
Thank you for the kind words, we are please you were happy and look forward to helping again in the future. Kindest regards
Reply from Qudent
Thank you for your review. Kind regards
The best customer service I have had…
The best customer service I have had from any company for quite a while . Thank you
1 November 2024
Reply from Qudent
Thank you for your feedback, we appreciated the kind words, we look forward to working again with you in the future. Kindest regards
Reply from Qudent
Thank you for your review, we appreciate the feedback and look forward to helping you again in the future. Kind regards
Swift service
1 October 2024
Great service from Chantelle when…
Great service from Chantelle when purchasing the APA air flow unit, after trialing several airflow units to find something similar to the EMS table top we decided the APA was the closest match giving us a great back up option when needed. Chantelle was super helpful throughout, would definitely use her as a point of contact for Qudent.
19 September 2024
Unprompted review
Reply from Qudent
Thank you for your kind review, its always nice to hear good feedback about our staff at Qudent. Kind regards
Required some replacement parts for a…Denlux pulppen DP2000
Required some replacement parts for a pulppen vitality tester. The sole UK supplier Qudent supplied the parts in an efficient and timely manner and Chantelle in particular was very helpful. Very quick response to answering emails etc.
13 September 2024
Unprompted review
Reply from Qudent
Hi Regan, glad we could assist, thanks for the great review, we look forward to helping you again soon, Kind regards Gary & Chantelle
Chantelle was so very helpful
Chantelle was so very helpful. Got me sorted with the piece of equipment in speedy time. Such great service. Many thanks indeed.
4 September 2024
Unprompted review
Reply from Qudent
Hello Jane, thank you for your kind words. We are always here to help you and look forward to doing business with you again soon, Kind Regards Gary & Chantelle
Qudent SRS06 Surgeon Stool from…
I purchased a SRS06 Surgeon Stool from Qudent. The quality is of the highest standard. Purchasing such a high quality chair has improved my working life greatly. This chair has the best back support and has really helped improve my posture.
Chantelle has been easily contactable and most helpful with my order, keeping me updated every step of the way.
I shall soon be ordering more products from Qudent and would highly recommend their efficiency and quality of product that they supply.
3 October 2023
Unprompted review
Reply from Qudent
Thank you for the the lovely review and kind words. We are always here to help you and look forward to doing business with you again soon, Kind Regards Gary & Chantelle
Chantelle and Gary 5 stars
After a bit of a rocky start not been able to connect the isensor both chantelle and Gary worked there socks off and gave great customer support to get everything sorted.
Can't recommend them enough
19 August 2024
Unprompted review
Reply from Qudent
Hello Amy, It was a rocky start but we were determined to help you and get everything sorted, thank you for the lovely words. We are always here to help you and look forward to doing business with you again soon, Kind Regards Gary & Chantelle
Very professional team
Very professional team. Special thanks to Chantelle.
23 August 2024
Unprompted review
Reply from Qudent
Hello Aziz, thank your kind words. We are always here to help you and look forward to doing business with you again soon, Kind Regards Gary & Chantelle
Delighted with this purchase and service
Great value, price, service, got it less than 24hrs after ordering and we are on a Scottish island - great product, team love it (mobile/ domicillary handpiece), definitely recommend
21 August 2024
Unprompted review
Reply from Qudent
Hello Cameron, thanks for the great write up and we are glad it arrived quickly for you. We are always here to help you and look forward to doing business with you again soon, Kind Regards Gary & Chantelle
Excellent Customer Service
I would highly recommend this company.
Gary has provided excellent customer service from the beginning to the end and very professional. Would I use this company again ? Absolutely....
20 August 2024
Reply from Qudent
Hello Kay
Thank you for your lovely review, I do look forward to working with you again in the future. If you need anything, please do not hesitate to contact us.
Kind regards
Gary & Chantelle
Reply from Qudent
Hello Stefana
Thank you for your kind review, if you need any help in the future, please do not hesitate to contact us.
Kind regards
Gary & Chantelle
Highly Recommend
Thank you to Garry for his help sourcing a spare part for a dental chair. Excellent customer service from the first enquiry. Very highly recommended.
5 August 2024
Unprompted review
Reply from Qudent
Hello Pearse
Always glad to help and thank you for the kind review, we looking forward to working with you again in the future.
Kind regards Gary & Chantelle
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