As a sole trader having to register for VAT and make MTS submissions for the first time the prospect was somewhat daunting! My 45-60 minute session with Daneel was exceptionally helpful. From a po... See more
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Company details
- Accounting Software Company
- Cloud Computing Service
- Payroll Service Provider
- Software company
- Tax preparation software
Written by the company
Accounting software is just the beginning. Unlock growth, get paid and manage teams, all backed by real human product support 7 days a week.*
Contact info
80 Victoria Street, SW1E 5JL, London, United Kingdom
- 08082345337
- quickbooks.intuit.com
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Efficient and friendly service
Tailored service
The session was tailored to my business requirements and my personal capabilities. JM, the trainer, was extremely polite, patient and thorough. The session was followed up with useful email links to the various areas of learning.
This is accounting software to operate…
This is accounting software to operate large business to control the business it is financial purpose use vendor and supplier journal and ledger and payroll
Excellent customer service
Really polite and helpful
Really polite and helpful, slow access from my end due to internet connection, but Fretzie stayed patient and reassuring throughout. Most helpful on the topics I asked about and other essential teachings from outside the box perspective. Thank you.
The adviser was prompt
The adviser was prompt, very knowledgeable and patient in explaining all the features that are essential to my requirements.
Highly recommend the 45 minutes free on boarding session offered!…
I just had a free 45 minute Quickbooks onboarding session with Jonabeth. She was very kind, patient and supportive. She really tailored the session to exactly what I needed, and answered all my questions. I feel much more confident using the software now. And have a much clearer understanding of how all works.
Great tech support was provided by Shem…
Great tech support was provided by Shem from Quickbooks. She was on time, friendly and patient.
Casandra was extremely polite
Casandra was extremely polite, knowledgeable and patient. Thank you for all your help
The worst software and supporting services I've ever had the misfortune of using.
The worst, buggiest software I've ever used. 404 pages all over the web app. No useful help articles anywhere. Tried to cancel and that seems almost impossible. Had to push very hard for my right to get my data removed. I could list all the issues but I'd be here all day. Honestly the level of incompetence here is astounding. How they are still in business I cannot fathom. I wholly recommend that no-one trust them with their financial data and client info.
Still no contact from Temi
Still no contact from Temi, they just do not care, I must of spent thousand with them over the years as I also had Online accountancy for many clients, if they just said unable to fix it that would of been fine, instead they just past you on to someone else to waste your time and run you around in circles.
Very Quick Callback
Very Quick Callback, Great Expertise & Very good customer service interaction
Such a fraudulent company
Such a fraudulent company!
My company was closed 2 years ago. They said I had to pay my annual fee (£150) to close the account, so I did.
A year later, £150 has been attempted to be taken from my bank. I’ve spent 30 whole minutes on the phone to intuit on hold, and again, they’re saying they can’t close my account until I’ve paid it. I’ve not used the application for 2 years!!! Disgraceful and so unhelpful. Would never again use or recommend.
Nigel was very helpful very precise…
Nigel was very helpful very precise with going through all the critical points and help me out on the new page also cause I’ve been working off of the old pages many thanks
Old issue resolved very quickly.
Old issue resolved very quickly.
Have rung several times regarding the issue which Cassandra identified quickly.
Previous calls had led me to understand the issue was more serious that it actually was !!
Daryl
I had a 45-minute chat with Daryl, and he was super helpful and clear. He gave me all the info I needed, and I feel much better equipped to start using this software.
Daneel answered all my questions and…
Daneel answered all my questions and explained all the features of Quickbooks clearly and concisely. Thank you.
Darryl was extremely knowledgeable and friendly
Darryl was extremely knowledgeable, friendly and supportive. The call tutorial was absolutely priceless as there was so much I didn't know and Darryl patiently and thoroughly explained everything clearly and in a way that felt like I was being guided through. Left me feeling very valued
Helpful & capable but difficult to hear
+ Helpful and knowledgeable
+ Sorted the issue
- Spoke too quickly
- Line was not clear, had to ask for repeats
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