Order 3 sets of contacts which arrived in 2 boxes. One set were prescription for astigmatism so apparently required at least 4 weeks manufacturing time. Eventually took five. Not sure why the others... See more
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I’ve been waiting for almost two months since I placed my order, but I still haven’t received it. As a lens user, I always order a month in advance, yet there was no indication of it being out of stoc... See more
Lenses are very comfortable with a great price, their qieto lenses actually really comfortable for me.
Exceptional quality products and service. I’ve shopped with Quicklens for over 10 years (since Jan 2013) and they’ve only gotten better with speed of delivery, extremely competitive pricing and develo... See more
Company replied
Company details
Written by the company
QUICKLENS Australia offers contact lenses with cheap prices online. Surprisingly low prices on Acuvue Oasys, Focus Daillies, Air Optix, Biofinity, and many other contact lenses. Free shipping on all orders over $99. Some lucky customers may receive a pair of our new exclusive product Qieto1day with your order as a free sample to try.
Contact info
30 Heathridge Place, Lincoln, 7608, Christchurch, New Zealand
- info@quicklens.com.au
- quicklens.com.au
4.0
Great
320 reviews
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I never received the lenses and have…
I never received the lenses and have not heard back from quick lens regarding a refund.
20 November 2024
Reply from Quicklens Australia
Thank you for your review. We are very sorry that you were not satisfied with our service.
We sincerely apologise that we delayed responding to your email because your email was sent to our spam mail for some reason. Therefore it was overlooked until now.
We emailed you the further details so we can resend or refund for this order. Please kindly check and let us know what you would like to do by replying to our email. We look forward to hearing from you soon.
5 star
My experience is always 5 stars due to price, product quality , packaging and speedy delivery
18 November 2024
Freight time was longer than expected
The freight time was longer than I could ever have imagined.
I'll probably use this company again but don't recommend for anyone who needs their contact lenses any time soon.
17 November 2024
Reply from Quicklens Australia
Thank you for your review. We are very sorry that you were not satisfied with our service.
We confirmed that your order was dispatched the next day you placed your order, unfortunately, the delivery took over a month for this order although it should take between 7 and 10 working days. We are very sorry that the AU Post's service was delayed due to circumstances beyond our control and will look into it to see if we can improve anything or your future orders.
Trustworthy source for many years
8 November 2024
Reply from Quicklens Australia
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
Reply from Quicklens Australia
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
Quick easy order
6 November 2024
Reply from Quicklens Australia
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
Good service
5 November 2024
Reply from Quicklens Australia
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
I did not receive my lens
30 October 2024
Reply from Quicklens Australia
Thank you for your review. We are very sorry to hear that you have not received your order yet. Our system shows that your order was dispatched on 01/11/2024 and has been delivered on 05/11/2024. As we informed you in our Dispatch Information email, we can not accept a claim for not receiving the order any later than 60 days after we shipped. We recommend you contact AU POST directly in this case as there is no information available anymore on the tracking page for us to see. Thank you for your understanding.
Reply from Quicklens Australia
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
Quickens did not process my order…
Quickens did not process my order untill I follow up. Way too late.
27 October 2024
Reply from Quicklens Australia
Thank you for your review. We are very sorry that you were not satisfied with our service.
Please be advised that your order items are custom manufactured upon order confirmation. Some prescriptions may take up to 4 weeks (or longer in rare cases) to be dispatched as we explain on the product page.
Unfortunately, our distribution centre could not receive your order items sooner and it did take a lot longer to dispatch your order than we thought it would.
We are very sorry for the inconvenience caused, we will look into it if we can improve our service for future customers.
Reply from Quicklens Australia
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
Quick by name, quick by nature.
As in the name, they’re quick. They’re also excellent value for money.
23 October 2024
Reply from Quicklens Australia
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
Reply from Quicklens Australia
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
Got my lenses quickly and they are very…
Got my lenses quickly and they are very comfortable. Thank you
13 October 2024
Reply from Quicklens Australia
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
fast service
fast service, great price, and ease of ordering - absolutely one of the best organisations to deal with
11 October 2024
Reply from Quicklens Australia
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
Reply from Quicklens Australia
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
Reply from Quicklens Australia
Thank you for your review and your ongoing custom with us.
Unfortunately some addresses are a little challenging for our new courier for some reasons.
Please feel free to let us know when you place your new order, we might be able to make a special arrangement like your last order.
Great quality contact lenses at a very…
Great quality contact lenses at a very affordable price accompanied with very reasonable delivery times.
Highly recommended
11 October 2024
Reply from Quicklens Australia
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
Very good products. Quick delivery.
The product I bought is Soflens lenses. Not so easy to find, and you are great suppliers. Thanks
10 October 2024
Reply from Quicklens Australia
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
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