Order 3 sets of contacts which arrived in 2 boxes. One set were prescription for astigmatism so apparently required at least 4 weeks manufacturing time. Eventually took five. Not sure why the others... See more
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I’ve been waiting for almost two months since I placed my order, but I still haven’t received it. As a lens user, I always order a month in advance, yet there was no indication of it being out of stoc... See more
Lenses are very comfortable with a great price, their qieto lenses actually really comfortable for me.
Exceptional quality products and service. I’ve shopped with Quicklens for over 10 years (since Jan 2013) and they’ve only gotten better with speed of delivery, extremely competitive pricing and develo... See more
Company replied
Company details
Written by the company
QUICKLENS Australia offers contact lenses with cheap prices online. Surprisingly low prices on Acuvue Oasys, Focus Daillies, Air Optix, Biofinity, and many other contact lenses. Free shipping on all orders over $99. Some lucky customers may receive a pair of our new exclusive product Qieto1day with your order as a free sample to try.
Contact info
30 Heathridge Place, Lincoln, 7608, Christchurch, New Zealand
- info@quicklens.com.au
- quicklens.com.au
4.0
Great
320 reviews
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Reply from Quicklens Australia
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
Great service
4 October 2024
Reply from Quicklens Australia
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
The company kept its word
The company kept its word, to give me a discount. Prompt service, proffesional, trustworthy!
1 October 2024
Reply from Quicklens Australia
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
Reply from Quicklens Australia
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
Best price on the market and delivery…
Best price on the market and delivery is quick.
29 September 2024
Reply from Quicklens Australia
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
Reply from Quicklens Australia
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
Good selection but should be called SlowLens!
Good selection on contact lenses but a) unable to search by lens specifications and b) this website should really be called 'SlowLens'.
No compensation offered and no updates provided unless contacted directly.
27 September 2024
Reply from Quicklens Australia
Hi Amy,
Thank you for your review.
We are very sorry that you were not satisfied with our service.
We will endeavour to improve our service to all our customers in the future.
Best regards,
The QUICKLENS Team
Great prices & reasonable delivery…
Great prices & reasonable delivery time. The only issue I had was that I wasn't at home when my lenses were delivered & instead of taking them to the post office that is 200m from my house, they took them to some random milk bar a suburb away. I don't drive & it was a big hassle to get them
6 September 2024
Can't claim on healthcare
No mention when purchasing that they ship from Singapore nor unable to claim the cost on my healthcare fund
19 September 2024
Reply from Quicklens Australia
Thank you for your review. We are very sorry that you were not satisfied with our service.
Please understand that we are an overseas based company and not
a registered optical provider with any Australian health funds.
Therefore we do not have a provider number and the item numbers
necessary for making insurance claims.
Please refer to the terms and conditions you agreed to at the time
of purchase.
Terms And Conditions
https://www.quicklens.com.au/rule/index/
Thank you for your understanding.
Quick and Easy Service!!
Dealing with Quicklens and the team is so quick / easy and they always keep you up to date on the progress of your order. Very happy with my purchase and have been using them for nearly 10 years now without issue!!
16 September 2024
Reply from Quicklens Australia
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
Reply from Quicklens Australia
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
Delivery time is quite slow.
Delivery time is quite slow.
Optometrist gets the order out within a day, this is a 3 week turn around.
Product all good, no issues there.
12 September 2024
Reply from Quicklens Australia
Thank you for your review and your ongoing custom with us. We are very sorry that you were not satisfied with our service.
As we mention on our website, toric / multifocal lenses are custom manufactured
upon order confirmation. Some prescriptions may take up to four weeks (in rare cases longer) to be dispatched.
We are very sorry for the inconvenience caused at this time, we will look into it if we can improve our service for future customers.
Great price
Great price, speedy delivery, product as described. What more could you ask for?
7 September 2024
Reply from Quicklens Australia
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
Very competitive prices
Very competitive prices, large variety stock. Shipping was also very quick and had no issues with my purchases over the last few years.
7 September 2024
Reply from Quicklens Australia
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
I haven’t received the order
I haven’t received the order. I’m not sure if you have switched to a different courier but they won’t leave the package at my door and now I don’t know where it is
3 September 2024
Reply from Quicklens Australia
Hi Jackson,
Thank you for your review.
We have checked our system and found that our customer support has just sent you an email regarding your parcel.
Your order will be delivered by Skynet this time and they have informed us that your order was undeliverable due to the fact that either the delivery address was inaccurate/incomplete or you were un-contactable.
Please contact them by the end of today (15/11/2024). Otherwise your parcel will be returned to sender.
Please refer to our email for more details.
Thank you.
Best regards,
QUICKLENS team
Reply from Quicklens Australia
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
I like the price
I like the price.
If you don’t need to have contact lenses urgently, I will recommend Quicklens.
2 September 2024
Reply from Quicklens Australia
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
Your company is just so reliable and…
Your company is just so reliable and easy to navigate through. Nothing complicated, a simple process to fill out an order and then have it sent on time every time.
31 August 2024
Reply from Quicklens Australia
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
Reply from Quicklens Australia
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
Quicklens are delivering the same…
Quicklens are delivering the same quality product at a fraction of the price that optometrists do. Delivery is fast & efficient as well.
27 August 2024
Reply from Quicklens Australia
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
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