A little gem of a store! I found this place online & ordered some Christmas gifts & was absolutely delighted. Everything came beautifully packaged & scrolling through the website, I could have order... See more
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See what reviewers are saying
Its been a while since i've had a trully delightful in person shopping experience and Q&C delivered!! I love love this shop, the ambience, the selection of goods, the friendly staff - it was just the... See more
I love the beautifully curated selection of items here! It is a go to shop for gifting something special, which is exactly why I made my recent purchases. I highly recommend Quince and cook to anyone... See more
This wonderful shop was a great discovery. I was in search for a particular planter which was sold out from my usual online retailer. A quick Google search later I found my item. Delivery was prompt.... See more
Company details
- #113 of 241 best companies in Homewares Shop
Written by the company
Quince & Cook was born of our two passions; Interiors and cooking. We have combined Quince Living, our home wares store with our Range Cooker Showroom to create a bricks and mortar store in Perth dedicated to premium cooking and unique interiors. At Q&C you will find range cookers from Aga, Bertazzoni, Esse, Everhot, Lacanche and Rayburn as well as handpicked interiors from UK Craft, Scandinavian design and Independent Makers. Each item is lovingly handpicked for our store with fresh new designs each season that you can find in store and online. Quince & Cook is also home to Wash House Store, Perth's first zero waste refill store dedicated to natural, vegan, plastic free cleaning materials plus body, skin and hair care. Shop small and help us support independent makers and creators across the world.
Contact info
64-68 Princes Street, PH2 8LJ, Perth, United Kingdom
- 01738231600
- hello@quinceandcook.co.uk
- quinceandcook.co.uk
4.7
Excellent
549 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Recent order
Order was ready on same day for collection and individually wrapped in tissue paper
20 April 2024
Great quick service
Great quick service. Bought gift vouchers for a friend which she spent straight away. Great shop
12 April 2024
10 star ⭐️ customer service
10 star ⭐️ customer service. 💯 per cent integrity. Cannot rate this company highly enough.
19 April 2024
If you need some really good retail therapy, this is it!!
Its been a while since i've had a trully delightful in person shopping experience and Q&C delivered!! I love love this shop, the ambience, the selection of goods, the friendly staff - it was just the perfect dose of retail therapy i needed after a stressful week. Thank you Neil and team for making my Sunday outing oh so worth it!! I'm more than happy with my wee purchase and definitely coming back for more.
21 April 2024
Unprompted review
Excellent customer service from Neil
Excellent customer service from Neil, he was extremely helpful and very polite, I’ve not experienced this kind of service in a very long time. I’m so happy with my purchase which arrived very fast as promised and I was constantly kept upto date with the delivery date and timing. Fantastic company which I will definitely be using again
13 April 2024
I am delighted with my purchase of…
I am delighted with my purchase of natural soaps and especially the deodorant. Package arrived on time and beautifully presented.
6 April 2024
Lovely locker
Lovely locker delivered yesterday. I would've liked some delivery updates but nothing off the supplier.
13 April 2024
Gorgeous order
Gorgeous order. Everything is so beautifully packed and just lovely items. Wish I could visit the store.
13 April 2024
Great customer service
Purchased an item online which arrived very well wrapped/protected but sadly turned out to be faulty. Spoke to a lovely lady at Quince & Cook and it was replaced by post the very next day without quibble. Highly recommend this small business for their level of customer care.
10 April 2024
Unprompted review
Two plates arrived broken
Two plates arrived broken. Neil was quick to respond and sought this out. Customer service 5 stars
25 March 2024
communication about the order
communication about the order, greatly packaged and used recycled box which was great to see.
15 March 2024
Had a wonderful time at Quince and Cook…
Had a wonderful time at Quince and Cook for the Interior Design event - really enjoyed myself…so friendly and such a great shop
17 March 2024
This wonderful shop was a great…
This wonderful shop was a great discovery. I was in search for a particular planter which was sold out from my usual online retailer. A quick Google search later I found my item.
Delivery was prompt. My items were beautifully packaged. I shall most definitely be shopping with Quince and Cook again.
26 March 2024
Delivery damaged item
The items ordered were great, the delivery of them however was not. The box was damaged with a hole in the side, which I assume led to the damaged box of one of the items. The other item was fine. A bit disappointed as these are an easter gift.
Q&C responded very quickly regarding the issue with the damaged parcel. This was obviously a courier issue (DPD). I sent photos to show the damage and was happy with the response.
23 March 2024
Reply from Quince & Cook
Hello,
Thank you for taking the time to leave us a review. I am so sorry that your box has arrived with some damage. I can assure you that your order left us in great condition as it myself and my husband who pack our orders with great care. I can only assume that the courier has damaged the box.
Unfortunately when your parcels are handed to the courier we cannot control how they are treated, we have never had an issue with this before so I can only assume that an accident has happened on its journey to you.
We will request more information from TrustPilot so that we can send you an email, to find out more and hopefully get some photos we can bring this up with Royal Mail/DPD.
Reviews have a massive impact on small businesses and a 3 star review is upsetting for us, especially when this has been down to an issue outwith our control. Our customers happiness is always top priority and we work so hard to maintain high levels of customer service.
We'll be in touch soon.
Sophie
Owner at Q&C
Excellent small company service (and…
Excellent small company service (and almost local)
21 March 2024
Great customer service
Great customer service, good quality rug and speedy delivery once it came back into stock
20 March 2024
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