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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent prices, often finding them to be the best available and significantly lower than retail. The delivery service is consistently highlighted as fast and efficient, with many orders arriving earlier than expected and well-packaged. People also appreciate the smooth ordering process, clear communication, and the overall positive service experience. However, some customers also noted issues with delivery tracking numbers being incorrect or items arriving damaged. A few reviewers experienced order cancellations due to stock errors or received an incorrect product. There were also instances where prices changed unexpectedly after an order was placed, or communication regarding specific order issues was lacking.

What people talk about most

Delivery service

Users describe positive interactions with delivery services. Many customers praise the quick delivery times,... See more

Product

People report positive experiences with product, often highlighting competitive pricing and excellent... See more

Price

Customers consistently express satisfaction with the pricing, often finding products at competitive rates,... See more

Order

Customers had positive experiences with order. Many reviewers praise the simple ordering process, competitive... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the promptness and efficiency... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Product unexpectedly arrived in 2 days! (Albeit via DPD courier which are the worst). Customer service is satisfactory. Desktop website is user friendly but could be more aesthetic and vivid. There... See more

Rated 5 out of 5 stars

Found the Gardina 30M retractable garden hose at a great price including free delivery. The purchase went well with Quzo keeping me informed up to the point that the delivery company took over. Recei... See more

Rated 5 out of 5 stars

I had a lovely experience with this company! It was a smooth purchasing journey (buying a Christmas present for my parents), it arrived extremely quickly and I then received an email from Richard hims... See more

Rated 5 out of 5 stars

I bought an Alienware AW3425DW from Quzo and I am honestly happy with this monitor and the service provided by the store. I've been looking for this specific monitor for a while but everywhere I loo... See more


Company details

  1. #54 of 84 best companies in Computer Shop
  2. #23 of 42 best companies in Computer Accessories Shop
  3. #49 of 91 best companies in Computer & Accessories store
  4. #101 of 195 best companies in Electronics store

Written by the company

Quzo UK are a trusted supplier of computer components, gaming, laptops and PCs. We have a huge selection of top world class brands from Apple, HP, AMD, Intel, MSI and much more. With over 6000 products you are sure to find the latest models at the cheapest prices.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

731 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 80% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great prices

Great prices, genuine company, they kept in contact when you needed questions answered. Started I felt, dubious about an unknown company which is natural, but turned out to be the best company online! Richard is a star, will order again!

1 November 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant Price & Service

I was little nervous about ordering from Quzo UK as the price for the Bose S1 Pro+ Wireless PA System was much cheaper then any company I found on Google but I ordered it anyway and I was not disappointed.
The delivery was super quick and I'd highly recommended buying from them as I did not have any issues.

10 October 2023
Rated 5 out of 5 stars

After reading the reviews on trustpilot…

After reading the reviews on trustpilot I decided to take a chance and ordered my LG G3 TV from Quzo as the TV was atleast £200 cheaper than anywhere else. I'm very glad I did as the transaction was easy and my TV was delivered next day as promised. I wouldn't hesitate to recommend ordering from Quzo, fantastic service.

2 October 2023
Rated 5 out of 5 stars

Logitech POE Injector

We urgently needed a part and they delivered on time and we had the system back up and running ahead of schedule. Thank you!

17 September 2023
Rated 1 out of 5 stars

Refused to honour warranty

I purchased a mouse from Quzo. After just over a year it developed a fault. It had a 3-year warranty and Quzo directed me to the manufacturer. The manufacturer was helpful and tried to fix the fault but eventually said that Quzo were required to replace the faulty mouse under the warranty. I asked Quzo to do this but they refused - they offered a discount voucher towards the purchase of a replacement instead. Their excuse was that the mouse was now more expensive. However, the manufacturer would have been reimbursing them so they would not have been out of pocket. The manufacturer also contacted Quzo and asked them to replace the mouse - they still refused. This was in breach of the sale of goods act and disgraceful customer service. I shall never purchase anything from them again and I would advise you to look elsewhere too.
--- added in response to Richard's reply ---
You have a poor memory Richard. The manufacturer instructed you to supply me with the replacement model. You refused. The manufacturer was going to fund the transaction so it would not have cost you a penny. It's not my fault that you charge so much more for the replacement model than you did for the original. Under the warranty, you were responsible for repairing or replacing the faulty mouse for three years (not 18 months) and the manufacturer told you to replace it with the new model. Your suggestion that I should have to pay more money because you chose not to repair or replace the mouse within the life of the warranty was just daft. You have breached the sale of goods act by refusing to honour the warranty. Are those fake reviews? I do not believe that anybody who has asked you to honour a warranty could be a happy customer if you treat them the way you treated me.

1 September 2023
Unprompted review
Quzo UK logo

Reply from Quzo UK

Hello Ian,

Thank you for your review.

I have checked your order and see that it was placed in January 2022, almost 18 months ago.

To clarify and correct the information you have provided in your review, the manufacturer advised us that the model was no longer in production and as we did not have any stock left, we issued a credit note to the full value of your purchase (£27.61) as you had successfully used the item for a long period of time.

You weren't happy with this and demanded a replacement mouse which was over double the price you paid, unfortunately, this is not something which any company would accept and is certainly not in any breach of the sale of goods act which you mentioned.

We have had thousands of very happy customers over the past six years and have won several awards including the Feefo Platinum Trusted Service Awards for 2022 and 2023 - https://www.feefo.com/en-GB/reviews/quzo

Best regards,
Richard (Proprietor)

Rated 5 out of 5 stars

Creative Soundblaster Card

I ordered a Creative Soundblaster soundcard through Amazon from Quzo. It was well packaged and arrived quickly (obviously UK stock). Ordered 22/7, delivered 26/7.

Reliable company, so please don't have any reservations about buying from them.

26 July 2023
Unprompted review
Rated 5 out of 5 stars

Great reseller

I was a little nervous about ordering from Quzo as they looked like they might be one of these 'here today, gone tomorrow' outfits with their main operations in China and a warehouse in the UK. However, the item I ordered (a smart TV) was delivered quickly and works perfectly. I ordered from Quzo as the particular make and model I wanted had been discontinued by Argos, but as a result I got it for a lower price than I would have with Argos.

1 June 2023
Unprompted review
Rated 5 out of 5 stars

Great customer experience

Very quick delivery for my first order.
I was pleased to find this itx skt 1200 available from Quzo.
Will be back to buy from here again!

21 June 2023

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