Great company to deal with. Communication has been very good, even to advise there would be a delay in stock arriving, and they were very helpful and patient with me asking questions about products... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I have ordered Cannondale HD169 Headset Bearings and Cannondale PressFit KP197/SRM BottomBracket. They have arrived as expected A little more than 1 week to be delivered to me, in Portugal. I have con... See more
Company replied
Wasn't exactly sure what I needed to upgrade my bike so appreciated the comms with them- was given all appropriate part numbers and due stock dates. Delivery from point of ordering was good and quick... See more
Company replied
Great service. The guys installed a remote lockout which didn't come as standard free of charge and chased the postman when there was an issue with delivery keeping me up to date all the way through.... See more
Company replied
Company details
Information provided by various external sources
Cannondale Spare Parts and Accessories UK Free Delivery
Contact info
Middle Lane, WR9 7JR, Hadzor, United Kingdom
- qwertycycles.co.uk
4.9
Excellent
129 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent Service very quick especially…
Excellent Service very quick especially for the time of year.
26 December 2019
Unprompted review
Reply from Qwerty Cycles
Thank you for your feedback, we are pleased you are happy with our service.
quick and easy to use.
23 December 2019
Unprompted review
Reply from Qwerty Cycles
Thank you for your feedback, we really appreciate it. :-)
Exceptional service
Great website, vast product range and excellent communication and delivery
12 December 2019
Unprompted review
Reply from Qwerty Cycles
Thank you for your feedback :-)
Two small bearings were ordered
Two small bearings were ordered, one of which did not fit the cycle as described. Not worth the postage to send it back so an alternative was used,
8 December 2019
Unprompted review
Reply from Qwerty Cycles
Hi Les, Sorry to hear you ordered an item from our site that you felt did not fit your bike. We are always happy to help out in situations like this, especially if its an error on our behalf. Would you mind dropping us a mail to let us know which bike you tried to fit the bearings to so we can look into this for you.
great service
6 December 2019
Unprompted review
Reply from Qwerty Cycles
Thank you for your feedback :-)
Fast despatch of order and prompt reply…
Fast despatch of order and prompt reply to email enquiry.
2 December 2019
Unprompted review
Reply from Qwerty Cycles
Thank you for your feeback, we are pleased you are happy with our service.
Pleasure to do business
Easy to order specific cannondale parts at good prices and prompt delivery
23 November 2019
Unprompted review
Reply from Qwerty Cycles
Hi Emyr, thank you so much for leaving us feedback, we really appreciate it.
Item arrived on time and as described
Item arrived on time and as described. Great stockist for Cannondale.
22 November 2019
Unprompted review
Reply from Qwerty Cycles
Hi Paul, thanks for your feedback :-)
Excellent service
Yes, excellent service, pricing and tracking.
I'll pass this address on to my biking mates.
19 November 2019
Unprompted review
Reply from Qwerty Cycles
Thank you for your feedback, we are so pleased you are happy with our service.
Reply from Qwerty Cycles
Thank you for your feedback James :-)
Good service as normal
Good service as normal. Delivery within schedule.
5 November 2019
Unprompted review
Reply from Qwerty Cycles
Thank you for your feedback :-)
Perfect service
Perfect service, on time shipment. Could not get a notification after shipment so could not be able to track it. Anyhow it was satisfying.
5 November 2019
Unprompted review
Reply from Qwerty Cycles
Thank you for your feedback, its really helpful to us to improve our service
Reply from Qwerty Cycles
Thank you for your feedback Vincent :-)
Super fast shipping!
25 October 2019
Unprompted review
Reply from Qwerty Cycles
Thank you for your fantastic feedback, we are so pleased we could get the items to you quickly.
Always helpful on cannondales
25 October 2019
Unprompted review
Reply from Qwerty Cycles
Thank you for your feedback, we appreciate you letting us know what you thought of our service.
Always great advice and very fast…
Always great advice and very fast delivery. Just the dependability you need in a bike shop or bike-parts supplier.
24 October 2019
Unprompted review
Reply from Qwerty Cycles
Thank you for your feedback :-)
Very pleased with my Headshok stem
Very pleased with my Headshok stem, speedy delivery
19 October 2019
Unprompted review
Reply from Qwerty Cycles
Thanks for your feedback, we really appreciate hearing from you.
No issues will use again
All arrived ok and in good time, but didn't receive a dispatch email so wasn't sure if parcel was on its way or not.
19 October 2019
Unprompted review
Reply from Qwerty Cycles
Hi Matthew, thank you for your feedback we will do everything we can to improve this service.
Great service
Great service. The guys installed a remote lockout which didn't come as standard free of charge and chased the postman when there was an issue with delivery keeping me up to date all the way through. Can't ask for more than that. Would recommend and use again.
18 October 2019
Unprompted review
Reply from Qwerty Cycles
Thanks for your feedback Jim, we really appreciated your business and your patience while we sorted out the issue for you. Come back soon :-)
very reliable and delivers free…
very reliable and delivers free shipping to germany.Also answers individual questions about the product!
16 October 2019
Unprompted review
Reply from Qwerty Cycles
Thank you for your fantastic feedback.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.