Racebox Sim Racing Reviews 91

TrustScore 4.5 out of 5

4.4

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See what reviewers are saying

Rated 5 out of 5 stars

The box adds a whole other level of authenticity to the iRacing experience for me. From flipping the ignition and starting the car, to having a true break bias knob and buttons mapped to different pi... See more

Rated 4 out of 5 stars

The first unit I received had two of the switches not registering inputs. While this is obviously not ideal I was very pleased with the customer service. The construction quality is on par with simila... See more

Rated 5 out of 5 stars

Racebox Sim Racing has awesome service. Jorge even messaged me to let me know something was not available at the time and gave me the option to wait or change my options and receive my button box a li... See more

Rated 5 out of 5 stars

Awesome customer service, quick response times. Very helpful with getting me what I need to complete my set up. And most importantly incredible high quality products. My favorite button box yet. Butto... See more

Company details

  1. Computer Accessories Shop

Written by the company

We make cool button boxes and accessories for Sim racing.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

91 reviews

5-star
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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Asked for feedback but still didnt get…

Fast responses about delivery.

29 May 2026
Racebox Sim Racing logo

Reply from Racebox Sim Racing

Hello Valentino, your selected shipping method requieres a few weeks for transit; your package is still in progress. Last status shows:

18 Jun, 2026 06:20
10003 ZAGREB, The package has arrived

We kindly ask you to check directly with your postal service for an estimate date of arrival. You should have a couple of emails from us with your tracking number.

You can also use our tracking page with your order number and email address here:

https://raceboxsimracing.com/en-mx/apps/17TRACK

Rated 5 out of 5 stars

Jorge stands behind his products!

I have GT3 button box and had a couple of LEDs go out. Jorge has a 1 year warranty and still honored it even though I was slightly out of the window. Shipping was pricey back to Mexico, and don't forget about tariffs, but the box works great again! Thanks so much!!

6 January 2026
Unprompted review
Rated 3 out of 5 stars
Racebox Sim Racing logo

Reply from Racebox Sim Racing

Thank you for your feedback. We completely understand that waiting for new gear is the hardest part!

We want to clarify the timeline to ensure full transparency. As noted at the time of purchase, your item was on Pre-Order status with a scheduled shipping date of the last week of January. We are happy to confirm that we met this promise and dispatched your order exactly on schedule.

Additionally, regarding the delivery time: the shipping method selected for this order was the Standard Postal Service, which has an estimated transit time of roughly 4 weeks from the date of shipment.

Your package has already left Mexico and is currently in transit. We hope that once it arrives, you will agree the quality is worth the wait, and perhaps reconsider the rating to reflect that we fulfilled our pre-order shipping promise.

Racebox Sim Racing Team

Rated 1 out of 5 stars

Had to Buy Elsewhere Due to Zero Response

I needed to purchase a few parts from your store for a client. I received the quote, and after my client confirmed the order, I tried reaching out to proceed with the payment. However, since then, I haven’t received any response—neither by email nor on Instagram.

Because of this lack of communication, I now have to purchase a different button box elsewhere and cover the additional cost myself.

12 December 2025
Unprompted review
Rated 5 out of 5 stars

OUTSTANDING!

Quick shipping of the product and constant tracking of where in the customs process it was. Quality is 6 stars out of 5! Looks great and is EASY to set up. Paired it with the JustPush! plug in for the stream deck and it makes everything seamless and easy. GRACIAS!!!

10 October 2025
Rated 5 out of 5 stars

Excellent customer service

Racebox Sim Racing has awesome service. Jorge even messaged me to let me know something was not available at the time and gave me the option to wait or change my options and receive my button box a little sooner. A lot of companies would have just made you wait

25 March 2025
Rated 5 out of 5 stars

Owner (Jorge) was super helpful in…

Owner (Jorge) was super helpful in answering questions about his button box/stream deck enclosure. Shipping was prompt and delivered product was as advertised. Fit and finish was excellent and works as expected. High quality construction including button, rotaries and toggles. Would highly recommend.

14 March 2025
Rated 5 out of 5 stars

GREAT ADDITION TO ANY RIG!

Great product and perfect addition to any rig! Provides functionally and style! No more boring button box and stream deck standing out all by itself. Love the product!

18 February 2025

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