ordered a fuel additive cleaner on 11 Jan 2026, delivery was expected on the 19th. Have notrecieved any delivery or any update with my order. Sent two email still no reply and also called no response... See more
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See what reviewers are saying
I ordered a steering wheel for my competition car from these guys as another supplier had let me down, they went out of their way to help and they were able to get it to me the next day, will definite... See more
Steering wheel looks unreal more than happy with the finished product, also had a couple other bits ordered and can’t fault them what so ever. Process was really straight forward and the team was a bi... See more
The great customer service especially Mr. Kai Rahman ( Sales Manager) He kept me updated until I received my order. Definitely, Race Haus Ltd will be one of the first choices when looking for parts... See more
Company replied
Company details
- Auto parts shop
- also in
- Auto Accessories Wholesaler
- Car accessories shop
- Car Body Parts Supplier
- Car dealer
- Vehicle Parts Shop
Written by the company
Race Haus commits to all customers and clients across the UK to deliver premium, first-rate products combined with honesty, passion and trust. We achieve this by remaining the leading stockist of parts and accessories throughout the UK, carrying large quantities of stock at all times. Additionally, we guarantee speedy, worldwide shipping throughout the year. We work with a network of auto parts dealers and manufacturers—if we don’t have the part you need, we’ll find it for you ASAP at the lowest price available. Count on Race Haus UK for all your car accessories, auto parts, and performance parts. Don’t hesitate to contact us with questions, and check out our extensive shop catalogue.
Contact info
United Kingdom
- racehaus.co.uk
3.9
Great
93 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Brilliant service and updated contact…
Brilliant service and updated contact with the team and delighted with the product Thankyou
26 April 2024
Reply from Race Haus Ltd
Thank you so much for your kind words! We're thrilled to hear you were delighted with both the product and the level of communication throughout the process. We strive to keep our customers informed every step of the way. We appreciate your business and hope to serve you again soon!
Great service and impartial advice
Great service and impartial advice. I'm in the motor trade and as a garage owner it's very refreshing to find a company this helpful. Special mention to Kai who personally responded to every enquiry and order from start to finish. Brilliant service, putting the customer first
8 April 2024
Reply from Race Haus Ltd
Thank you so much for your kind words! We are truly honored by your feedback. We strive to provide the best possible service to our customers, and we're thrilled to hear that our team, particularly Kai, exceeded your expectations. We value your business and appreciate you choosing RaceHaus. We look forward to assisting you with any future performance upgrades for your vehicles
MST intake system
Top service provided by Race Haus and especially Kai who kept me informed and updated with my purchase and delivery. Couldn't recommend their services enough. I will 100% be using Race Haus again in the future.
18 March 2024
Reply from Race Haus Ltd
Thank you so much for your kind words! We're thrilled to hear that you were impressed with our service and that you're enjoying the MST intake system. We strive to provide excellent customer service and we're delighted that Kai was able to keep you informed and updated throughout the process. We appreciate your business and hope to serve you again soon!
The people were very helpful
The people were very helpful, arrived day early well packed and they have sorted the problem 10 out of 10
29 February 2024
Reply from Race Haus Ltd
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with RaceHaus. We're glad to hear that the team was helpful and that your order arrived early. We strive to provide excellent customer service and appreciate your feedback. We hope to serve you again soon!
Fantastic Customer Service
Fantastic customer service, stupidly ordered the wrong item but I e-mailed them & got a reply straight away along with a refund.
Wouldn't hesitate to recommend them in future.
29 February 2024
Unprompted review
Reply from Race Haus Ltd
Thank you so much for your kind words! We're thrilled to hear that you had a fantastic experience with RaceHaus, especially our customer service. We understand that mistakes can happen, and we're glad we could quickly resolve the issue and process your refund. We appreciate your understanding and your business. We hope to serve you again in the future!
Custom BMW Carbon LED Wheel
I ordered a custom LED steering wheel for my M140i from RaceHaus and the service could not be faulted. The wheel is of excellent quality and exceeded my expectations.
Kai was great help throughout the whole process and kept me updated with the order and was very responsive to any queries. Some of the best customer service I’ve had.
I’ll definitely be using RaceHaus again in the future.
12 January 2024
Unprompted review
Reply from Race Haus Ltd
Thank you so much for your kind words! We're thrilled to hear that you were so impressed with your custom LED steering wheel for your M140i. We strive to provide the best possible customer experience, and we're delighted that Kai was able to assist you throughout the process. We hope you enjoy many happy miles with your upgraded M140i! We appreciate your business and look forward to serving you again in the future
Reply from Race Haus Ltd
Thank you for your kind words! We're thrilled to hear you were impressed with our service and the speed of delivery. We strive to provide a quick and seamless experience for all our customers. We appreciate your business!
Streering wheel benz
Ordered Benz streering wheel, full carbonfiber n alcantara, took around 40days to talk, make and deliver, airbags and few other items had to be paid extra on top of order,
Good and fast comms , and great quality product, price is also decent,
Orderd from uk to Ireland, products made in uk and shipped to Europe or Ireland don't have customs charges, but I was charged with 405eur custom charges and if i denied delivery these charges shall be paid by sender(racehaus) so either way there's no escaping them, seller used UPS, UPS is the worst and the most notorious delivery guys, i contacted ups and Ireland customs to prove my product was made in uk so these charges can be removed, but both pushed the blame on each other and after 3 attempted deliveries, package is automatically sent back to sender, so time was running out and i couldn't risk loosing this 1500pound wheel for 405euro customs, ups were the customs broker, their late replies, incompetence, calling them is useless, they'll say we are not responsible and cut ur call, I hope the same happens to them when they are in need, they think they are authorised mafia, be aware and avoid these rats!! Ups virtual assistant will connect to usa only, outside usa it's upto whoever ups wants, lastly after pack got delivered I got hold of ups customs email after repeatedly asking ups office in Ireland, and guess what no reply from customs ups, legally robbing thieves however hard u try to escape, Can't scold them enough. Fedup with these DHL FedEx and UPS rats. If I knew seller was using ups i would have changed it, well lesson learnt, don't do the same mistake I did.
29 December 2023
Reply from Race Haus Ltd
Thank you for your feedback. We understand your frustration with the delivery experience and the unexpected customs charges.
We sincerely apologize for the delays and the challenges you encountered with UPS. We understand that this was a significant investment, and the delivery issues were undoubtedly frustrating.
We are currently reviewing our shipping options and will consider alternative carriers for future international orders. We value your feedback and will use it to improve our shipping processes and minimize such issues in the future.
Regarding the customs charges, we understand your concerns. We are investigating this matter further to understand how such charges were incurred, as we strive to provide accurate shipping information and minimize unexpected costs for our international customers.
We appreciate you bringing this to our attention. We value your feedback and will use it to improve our services.
We hope you are enjoying your new steering wheel despite these unfortunate delivery challenges.
Poor shipping times
Took a month for induction kit to arrive. Selling products they don’t have in stock bit of a nightmare as needed it asap.
Kits arrived and working well though
16 January 2024
Reply from Race Haus Ltd
Thank you for your feedback. We understand your frustration with the longer-than-expected delivery time. We strive to provide accurate stock information and expedite shipping whenever possible.
We are always looking for ways to improve our order fulfillment process. We appreciate you bringing this to our attention and are glad you are enjoying the induction kit.
We value your business and hope to have the opportunity to serve you better in the future
VRSF Downpipe Order
Ordered the VRSF downpipe for my N55 through Racehaus. They were very transparent and were able to source me one for a fair price. Kai was very responsive via Email and Whatsapp. Got my order delivered within 4 days in Germany.
12 January 2024
Unprompted review
Reply from Race Haus Ltd
Thank you so much for your kind words and for taking the time to share your positive experience with RaceHaus.
We're thrilled to hear that you were pleased with the service you received from Kai and that you were able to source the VRSF downpipe for your N55 at a fair price. We strive to provide excellent customer service and are delighted that you were happy with the quick delivery to Germany.
We appreciate your business and hope you enjoy the performance gains from your new downpipe!
Amazing Customer Service
The great customer service especially Mr. Kai Rahman ( Sales Manager)
He kept me updated until I received my order.
Definitely, Race Haus Ltd will be one of the first choices when looking for parts.
9 January 2024
Reply from Race Haus Ltd
Thank you so much for your kind words and for taking the time to share your positive experience with RaceHaus!
We're thrilled to hear that you were impressed with the level of customer service you received, especially from Mr. Kai Rahman. We strive to provide exceptional customer support, and we're delighted that Kai was able to keep you informed throughout the entire process.
We appreciate your business and hope that RaceHaus Ltd will be your first choice for performance parts in the future.
Powerflex Bushes
Shout out to Kai for sourcing my diff bushes much quicker than expected! Great price, amazing service.
14 December 2023
Reply from Race Haus Ltd
Thank you so much for your kind words and for taking the time to leave a review!
We're thrilled to hear that Kai was able to source the Powerflex bushes for you quicker than expected and that you were happy with the price. We strive to provide excellent customer service and are delighted that you had a positive experience with RaceHaus.
We appreciate your business and hope you enjoy the improved performance of your vehicle!
Reply from Race Haus Ltd
Thank you for your kind words! We're thrilled to hear that you were able to find what you were looking for and that you were impressed with our service. We strive to provide a quick and seamless experience for all our customers. We appreciate your business!
Very good with customer questions
they responded to every question i had in a short time and always gave me an answer that was good. 5 stars deserved
21 October 2023
Reply from Race Haus Ltd
Thank you so much for your kind words! We're thrilled to hear that you were satisfied with our customer service and the support you received. We strive to provide our customers with the best possible experience and are delighted that we were able to answer your questions promptly and effectively. We appreciate your business and hope to serve you again in the future!
Reply from Race Haus Ltd
Thank you so much for your kind words! We're thrilled to hear that you found our service to be proactive and helpful. We strive to make the customer experience as smooth as possible and are glad that you found it easy to get in touch with us. We appreciate your business!
Excellent Service during and after purchase
After Sales support was nothing short of fantastic. Shopping was easy and all my questions were answered promptly.
1 August 2023
Reply from Race Haus Ltd
Thank you so much for your kind words! We're thrilled to hear that you were impressed with our customer service throughout your entire experience. We strive to provide exceptional support, and we're delighted that your questions were answered promptly and effectively. We appreciate your business and hope to serve you again in the future!
quick response to questions
6 August 2023
Reply from Race Haus Ltd
Thank you for your kind words! We strive to provide prompt and helpful responses to all customer inquiries. We appreciate you taking the time to share your feedback.
Great service/ price
Great service/ price. Will be using them again. Highly recommended. 🤙🏾
16 April 2023
Reply from Race Haus Ltd
Thank you so much for your kind words! We're thrilled to hear that you were happy with our service and pricing. We appreciate your business and look forward to serving you again in the future! 🤙🏾
Amazing customer service
Amazing customer service
Within an hour I had an email saying parts were not in stock but Kai had contacted ebc brakes and got my disc sent directly from them. Kept me up to date and received packing with in 2 days of purchase
3 February 2023
Reply from Race Haus Ltd
Thank you so much for your kind words and for taking the time to share your positive experience with RaceHaus!
We're thrilled to hear that you were impressed with our customer service, particularly Kai's proactive approach in resolving the out-of-stock issue by contacting EBC Brakes directly. We strive to provide exceptional customer support and are delighted that you received your order within 2 days of purchase.
We appreciate your business and hope to serve you again soon!
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