R K SkinCare Reviews 

146
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Where do I start , from the moment you walk in the experience is second to none . Spotless beautifully decorated salon with amazing staff every single one of them . I have had several different treatm... See more

Company replied

Rated 5 out of 5 stars

Yesterday I had an Epilift with Rachel. I am 66 years old and felt conscious of the lines on my face and neck. After an initial enquiry I had a zoom consultation then decided to book. Rachel explained... See more

Rated 5 out of 5 stars

Overall I had a great experience at Rachael Katie Cosmetics. I received a warm welcome when I arrived, the salon itself is beautiful, and Rosie - the makeup artist - is so friendly and made me feel in... See more

Rated 5 out of 5 stars

This was my first time getting nano brows glammed up by Laura. Having had my brows microbladed elsewhere before, I am thoroughly impressed with Laura’s skillset, professionalism, friendliness, and the... See more

Company replied

Company details

  1. Skin care clinic
  2. Beauty Products Wholesaler

Written by the company

At Rachael Katie Skin we are committed to achieving real, visible results. The Skincare range contains high levels of active ingredients in tested formulations to provide effective products to address major skin concerns. We believe healthy radiant skin can be achieved by everyone. Please contact us via email to arrange a virtual consultation to discuss the best products for you and a treatment plan. Rachael Katie Skin products have been developed to ensure optimal skin results, while balancing this with Ingredients that are environmentally considerate where possible. Our products and ingredients are also not tested on animals.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

146 reviews

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4.5

All reviews

(146)

4 reviews in the last 12 months

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Rated 1 out of 5 stars

the worst experience

I have to say that this beauty parlour although it has nice reviews my experience so far has certainly not been the best. First of all I had a consultation in which I was not given any more information than I already had before. Secondly I go for the microneedling treatment and it's the first time I leave the centre with a very red face and with a bit of blood but within a day all the redness goes away, so at the end was good. Also the same day at the end of the appointment I decide to book another session as they advised me to have 4-6 sessions to solve my problem perfectly. The operator tells me that by the date I wanted the appointment she has to see if she could move some clients and that she would call me on Monday to make the appointment. The operator never called me. I then contacted the centre, asked to be scheduled with the same operator on the Saturday after, perfect they sent me the link to pay the appointment, all ok. I arrive at the appointment without anyone telling me anything and another operator picks me up telling me that Cloe doesn't do that kind of treatment anymore, so she will do it for me today! I tell them that this is no way and that they should have warned me before switching from one operation to another, and that I didn't like this attitude at all. So I stayed with the appointment with the new practitioner and at the end of the treatment I have only half a slightly reddish face. I am not an expert on this treatment now, but why all this big difference between the first and the second session? Also the post-treatment indications are totally different. For such a centre I would say that the customer care is really bad and at this point I would also say the level of experience on the treatment. Very bad experience!

20 July 2024
Unprompted review
R K SkinCare logo

Reply from R K SkinCare

Hello, I hope you’re well.
I am so sorry and disappointed with your concerns I will look into this for you, if you would like to contact me directly.
When you reschedule your appointment sometimes the same practitioner will not be available for your preferred day and times.
We are a busy clinic, and to get the best out of your results we recommend having your treatments within a certain timeframe especially when a on course. I can see and you stated you rebooked the appointment yourself online which means you did not select the same practitioner. The first time you have your Micro-needling treatment, you are very red as the skin is sensitive. Every time you have a treatment, your body will not react the same, sometimes more sensitive than others. This can depend on your body at the time and skins exposure to sun and products before the treatment.
You will still see your desired results. I hope this puts your mind at ease. Feel free to contact me directly for further assistance.
Thank you
Rachael
Xxx

Rated 5 out of 5 stars

The person who did botox for my frown…

The person who did botox for my frown and lines in my forhead is very lovely, and her hand not too hard for injection that is very good and I love it.

17 July 2024
Unprompted review
R K SkinCare logo

Reply from R K SkinCare

Thanks soo much for your review xxx

Rated 5 out of 5 stars

Amazing

Amazing, lovely and friendly staff. Would 100% recommend!

15 July 2024
Unprompted review
R K SkinCare logo

Reply from R K SkinCare

Thank you :)

Rated 5 out of 5 stars

Outstanding experience amazing results !!!

Where do I start , from the moment you walk in the experience is second to none . Spotless beautifully decorated salon with amazing staff every single one of them . I have had several different treatments here by both Chloe & Rachel , both ladies so knowledgeable & absolutely lovely , nothing too much trouble . Procedures & aftercare all explained thoroughly . The results are out of this world ! I have visited several other salons & have not got anywhere near the results of this salon . I can’t recommend them highly enough , superb ! Thank you so much ladies ! I can’t wait to return & would never go anywhere else xx

4 July 2024
Unprompted review
R K SkinCare logo

Reply from R K SkinCare

Thank you so much Kerry xxx

Rated 5 out of 5 stars

Michael was amazing

Michael was amazing! Made me feel so fresh and new! Will be back again! Thank you so much xxx

26 June 2024
Unprompted review
R K SkinCare logo

Reply from R K SkinCare

Great thanks so much xxx

Rated 5 out of 5 stars

fab job as always

Great job as always, totally happy with every treatment I have had here.

8 June 2024
Unprompted review
R K SkinCare logo

Reply from R K SkinCare

Great thank you :)

Rated 5 out of 5 stars

Amazing experience

Amazing experience, efficient and helpful with all questions and put me right at ease!

4 June 2024
Unprompted review
R K SkinCare logo

Reply from R K SkinCare

Great thank you :) xx

Rated 5 out of 5 stars

Amazing

Amazing! Friendly staff and so kind! Beautiful work

1 June 2024
Unprompted review
R K SkinCare logo

Reply from R K SkinCare

Thank you amazing xxx

Rated 5 out of 5 stars

Fantastic service as always

Fantastic service as always. Today I had Michael who is polite and professional. Will never go anywhere else for my botox

1 June 2024
Unprompted review
R K SkinCare logo

Reply from R K SkinCare

Thanks so much xxx

Rated 5 out of 5 stars

Lovely salon and staff

Lovely salon and staff, had my lips done my michael they are beautiful thank you xoxo

24 April 2024
Unprompted review
R K SkinCare logo

Reply from R K SkinCare

Amazing thank you xxx

Rated 5 out of 5 stars

Staff were so friendly and welcoming

Staff were so friendly and welcoming. Rachael answered all my questions which made me feel so relaxed before and during my appointment. Highly recommend Rachael Katie Cosmetics 💜

21 March 2024
Unprompted review
R K SkinCare logo

Reply from R K SkinCare

Great thank you xxx

Rated 5 out of 5 stars

Amazing results

Amazing results! I’ve been using different practitioner for Botox with very little results and been told I’ve developed Botox immunity (had Botox 3 times in lifetime, 1,5 years gap between appointments) so it was hard to believe I’ve developed immunity. I had important event and wanted to look my best so decided I’m going to try one last time, but by different practitioner so I went to see Rachel. Couple of days after the treatment I couldn’t believe how my face started to change. The lift is incredible, jowls, eyebrows, I still can’t believe how good can Botox work. Rachael did my chin filler in the past, jaw line , under eye treatments all with amazing results! I’ll never ever again let anyone else than Rachael touch my face . I’d give 6 stars if I could. I recommend Rachael every girl I know. Worth every penny.

18 March 2024
Unprompted review
Rated 5 out of 5 stars

I can not recommend enough!!! ❤️…

I can not recommend Rachel Katie cosmetics enough!! I turned up thinking I had booked apt and I hadn’t!! The lady on reception was amazing , so helpful and they are so accommodating , managed to get me in , despite my stupidity! Amazing service , beautiful venue, great staff!! Best place to go!!! 🫶❤️

26 February 2024
Unprompted review

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