R K SkinCare Reviews 

146
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Where do I start , from the moment you walk in the experience is second to none . Spotless beautifully decorated salon with amazing staff every single one of them . I have had several different treatm... See more

Company replied

Rated 5 out of 5 stars

Yesterday I had an Epilift with Rachel. I am 66 years old and felt conscious of the lines on my face and neck. After an initial enquiry I had a zoom consultation then decided to book. Rachel explained... See more

Rated 5 out of 5 stars

Overall I had a great experience at Rachael Katie Cosmetics. I received a warm welcome when I arrived, the salon itself is beautiful, and Rosie - the makeup artist - is so friendly and made me feel in... See more

Rated 5 out of 5 stars

This was my first time getting nano brows glammed up by Laura. Having had my brows microbladed elsewhere before, I am thoroughly impressed with Laura’s skillset, professionalism, friendliness, and the... See more

Company replied

Company details

  1. Skin care clinic
  2. Beauty Products Wholesaler

Written by the company

At Rachael Katie Skin we are committed to achieving real, visible results. The Skincare range contains high levels of active ingredients in tested formulations to provide effective products to address major skin concerns. We believe healthy radiant skin can be achieved by everyone. Please contact us via email to arrange a virtual consultation to discuss the best products for you and a treatment plan. Rachael Katie Skin products have been developed to ensure optimal skin results, while balancing this with Ingredients that are environmentally considerate where possible. Our products and ingredients are also not tested on animals.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

146 reviews

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4.5

All reviews

(146)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

so happy with the shape of my lips!!

I had 1.1ml done by Chloe, She was very friendly and make me feel at ease, the best appointment I’ve had yet. love the interior of the shop as well best filler place in Southamton.

26 February 2024
Unprompted review
R K SkinCare logo

Reply from R K SkinCare

Thanks so much

Rated 5 out of 5 stars

Makeup with Rosie - amazing

Overall I had a great experience at Rachael Katie Cosmetics. I received a warm welcome when I arrived, the salon itself is beautiful, and Rosie - the makeup artist - is so friendly and made me feel instantly comfortable. I don't wear a lot of makeup usually and Rosie listened and did everything right, so I felt a million dollars when I walked out of the salon. Will definitely go back again and again.

15 July 2023
Unprompted review
Rated 5 out of 5 stars

Thank you

Ive had treatments a couple of times with Rachael now but this time brought a nervous friend along and the team were so comforting and explained everything in detail. We are in love with the results, thank you!!!

8 January 2024
Unprompted review
Rated 5 out of 5 stars

Good service

Good service, very recommended I was very impressed with the service my first time.

16 January 2024
Unprompted review
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Reply from R K SkinCare

Thanks so much :)

Rated 1 out of 5 stars

Poor Botox!

Paid for x3 areas of botox and it only lasted 5 weeks rather than 5 months. They wouldn't offer a refund and wanted to charge me a second time to redo it. Really poor.

25 November 2023
Unprompted review
R K SkinCare logo

Reply from R K SkinCare

Hello Jonathan

I am sorry to hear this :( I can see you was a model at R&M academy 7 weeks ago and a student performed your treatment. Botox lasts 12-24weeks, sometimes less depending on your lifestyle and ensuring correct aftercare is followed. Model prices are significantly discounted and top ups are not included unfortunately. Rachael has offered you a top up for just £40 which is very reasonable as your full treatment is due again in only 5 weeks. But you declined the offer and wanted a refund which is not possible as the Botox is still active treatment was performed following protocol, and it states top ups are not included in model prices.
Sorry about that. I can still offer the top up at the low rate if you would like to get in touch
X

Rated 5 out of 5 stars

everyone is friendly and make you feel…

everyone is friendly and make you feel really welcome! If you have any worries they are quick to put you at ease and help in any way.

20 November 2023
Unprompted review
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Reply from R K SkinCare

Thanks so much 😀

Rated 5 out of 5 stars

5 stars

I’ve been coming to Rachael for a couple of years now and would 100% recommend. It is a beautiful salon, the staff are friendly and welcoming. Rachael is very professional, she listens and achieves the results you are looking for and is excellent at what she does. I wouldn’t go anywhere else.

2 October 2023
Unprompted review
R K SkinCare logo

Reply from R K SkinCare

Thanks for leaving a review xxx

Rated 5 out of 5 stars

friendly and professional

Rachael is so friendly and professional. The whole salon is very clean and welcoming. Lovely staff, including Rosie who always helps with my bookings and questions.
I’m always impressed with my Botox ;)

26 September 2023
Unprompted review
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Reply from R K SkinCare

Thank you so much xxx

Rated 5 out of 5 stars

Hello everyone

Hello everyone
Racheal cosmetics one of the best places i ever visited for all type of treatments the staff here helps and treat so friendly
I had my laser session for hair removal its almost 7 session can see lot of difference in hair growth thank you guys again hope this helps someone like me who reads it

15 September 2023
Unprompted review
R K SkinCare logo

Reply from R K SkinCare

Thank you so much :) xxx

Rated 5 out of 5 stars

Had Botox treatment

Had Botox treatment. Rachel very professional and reassuring. Would recommend!

11 September 2023
Unprompted review
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Reply from R K SkinCare

Thank you so much xxx

Rated 5 out of 5 stars

Cosmetic treatment

I recently had a cosmetic treatment done by Shannen, and I must say it was a wonderful experience. The atmosphere at the facility was welcoming and friendly. Shannen was incredibly professional in her work, and she provided excellent advice throughout the process. I'm thrilled with the results!"

7 September 2023
Unprompted review
R K SkinCare logo

Reply from R K SkinCare

Thanks so much xxx

Rated 5 out of 5 stars

Rachel was really reassuring

Rachel was really reassuring , professional and efficient . Was really quick procedure. The place is beautiful , clean and very relaxed
Would recommend

7 September 2023
Unprompted review
R K SkinCare logo

Reply from R K SkinCare

Thanks so much xxx

Rated 5 out of 5 stars

Amazing as always with Rachael Katie

Amazing as always with Rachael Katie, always a great experience. This lady knows exactly what she’s doing. Couldn’t recommend highly enough, and she’s absolutely lovely. Thank you Rachael Katie, see you soon!

7 September 2023
Unprompted review
R K SkinCare logo

Reply from R K SkinCare

Thanks lovely xxx

Rated 3 out of 5 stars

On my initial consultation I was left…

On my initial consultation I was left waiting almost an hour after checking in with the receptionist. After I felt it had been rather a long time to wait I enquired with the staff and they said the consultations are short so don't show up that clearly on their online schedule window. Perhaps this can look at being rectified in the future so other people aren't missed?

When I came back for my treatment I felt the appointment was rather rushed. I have had botox for over 2 years now and normally get minimal bruising where the needle enters the skin but nothing more than that. I ended up with an enlarged bruise under the skin, above my right eyebrow which still has not cleared up, over two weeks later (Which I imagine is from hitting a blood vessel or vein?) Being completely honest, I actually felt too nervous about returning for my follow up/top up in case secondary bruising was incurred which makes me really sad. I would like someone to reach out to me via email to let me know if i should be concerned about this bruise if that's okay?

I am happy with the smoothness I have gained on my forehead from the botox, I can tell Rachael knows what she is doing, but I felt the whole organisation from start to finish really needs streamlining and if my appointment hadn't been rushed, I feel I might not have suffered the bruising.

I chose Rachael Katie cosmetics due to the number of good reviews online but sadly don't think I'll be returning as I worry about other side effects that can happen if injectables aren't administered carefully.

Thank you for treating me, I just felt morally obligated to raise my concerns in the hopes it might help with the business organisation in the future and avoid complications.

13 April 2023
Unprompted review
R K SkinCare logo

Reply from R K SkinCare

Hi Alice
Thank you for your feedback.
I am so sorry about your wait time, we are a busy clinic regrettably wait times can happen:( we will change the consultation system so this doesn’t not happen again.
Botox injections after your initial consultation, is around 10 minutes any longer can sometimes feel more traumatic and more painful for the patient.
Bruising after any injections, is a very common side effect.
The body is constantly changing due to diet and medication which can cause bruising.
Please find the attached link about what can cause bruising. Your top up is included in your treatment and most clients find it helps the results last longer, I would recommending having it so you get maximum effect. In the link you will find some tips on how to help reduce bruising and how to help it clear quickly.
Please contact us if you would still like your top up.
https://www.instagram.com/reel/CqiSbWqIOU-/?utm_source=ig_web_copy_link
Thanks
Rachael
xxx

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