Radek's Chocolate Reviews 

387
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 100 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and delicious taste of the products, including various chocolates, hot chocolates, and brownies, often noting their health benefits and unique, well-balanced flavors. People frequently highlight the efficient ordering process, fast delivery, and excellent customer service, with items arriving well-packaged and often ahead of schedule, contributing to a smooth overall experience. However, some customers also noted occasional issues with delivery, specifically mentioning instances where products arrived damp or were left in unsuitable places like recycling bags by the courier.

What people talk about most

Product

People report positive experiences with product, consistently praising the amazing quality and delicious... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the amazing chocolate and delicious... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting quick and... See more

Order

Consumers find the ordering process to be positive, with many describing it as quick and easy, and praising... See more

Service

Users describe positive interactions with service, consistently praising the excellent and great service... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered as a birthday gift for my Dad who absoloutely loved it! He is a chocolate quality snob who is responsible for my high chocolate standards so his seal of approval says much! Despite him livin... See more

Company replied

Rated 5 out of 5 stars

Have been buying this chocolate for a while now usually from Glastonbury or my daughter in law has bought for my birthdays. Can highly recommend ordering it direct (first time) arrived really quickly... See more

Rated 5 out of 5 stars

Radeks Chocolate give personal gifts that are meaningful & delicious! They delivered on my friends birthday with a lovely hand written note. Absolutely wonderful communications and fast delivery. If... See more

Company replied

Rated 5 out of 5 stars

I’m so so pleased I found Redek’s Chocolate. I love that you’re a local uk based company making your delicious chocolate here with love and care. The website is easy to use and all my goodies were del... See more

Company replied


Company details

  1. #4 of 23 best companies in Chocolate Artisan

Written by the company

Award Winning | Organic | Gluten-Free | Vegan | Fair Trade | Compostable Packaging | Refined Sugar-Free | Palm Oil-Free | Handmade In Bristol


Contact info

4.9

Excellent

TrustScore 5 out of 5

387 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.9

All reviews

(387)

99 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thank you :)

Very easy to use the website and very quick delivery.
Very happy I get get my favourite chocolate without having to make a trip to Bristol :)

15 December 2023
Rated 5 out of 5 stars

Amazing chocolates made by lovely people

Amazing chocolates and lovely people

The brownies are my favourite! As a local, I love that I can collect directly from the factory so I get a nice walk and save a little bit of cost and energy in the shipping process. Also, the factory smells amazing :)

21 November 2023
Rated 5 out of 5 stars

Better than literally everything else, ever.

The brownies are pretty much the best thing in the known universe. If there's any objective meaning in life, after a bite of this incredible indulgence, I don't care to know it. It satisfies on every level.

22 September 2023
Rated 5 out of 5 stars

Delicious brownies and awesome hot…

Delicious brownies and awesome hot chocolate. I ordered the CBD brownies which I'd not tried before but they did not disappoint. I also bought the lion's mane hot chocolate which was really lovely too.

22 September 2023
Rated 5 out of 5 stars

Great tasting chocolate and so lovely…

Great tasting chocolate and so lovely that it’s made so close to home. I also bought some 5% CBD oil. As someone with chronic pain, it feels like it is helping. I don’t know if it’s psychosomatic but it doesn’t matter with way if it’s working!

25 July 2023

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